Try to upsell service that is not required for warranty,
However told me if I do not do the service the warranty will be void
However told me if I do not do the service the warranty will be void
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by jimstrubhart
Verified Customer
Verified Customer
Service Price Transparency
Good customer service!
! Very helpful and will always refer any friends and family! Thank you JB
! Very helpful and will always refer any friends and family! Thank you JB
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by blanksm0728
Verified Customer
Verified Customer
Service Price Transparency
The people who waited on me was fantastic.
Had a great experience
I will always be grateful for the experience with Jim Butler
Had a great experience
I will always be grateful for the experience with Jim Butler
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by 1PAPAMICHEAL
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2026 -
Jim Butler Chevrolet responded
Thank you for the wonderful review! We're thrilled to hear that our team provided such a fantastic experience. Knowing that you felt well taken care of and had a great visit means a lot to us. We truly appreciate your kind words and your loyalty to Jim Butler Chevrolet. Thank you for choosing us, and we look forward to serving you for many years to come!
The service was great as always.
They got me in and out in no time.
They got me in and out in no time.
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by MZLEEROB
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2026 -
Jim Butler Chevrolet responded
Thank you for your continued trust in our service team! We're happy to hear that you received the great service you've come to expect and that we were able to get you in and out quickly. We truly appreciate your loyalty to Jim Butler Chevrolet and look forward to providing the same efficient, quality service at your next visit!
Came in for an oil change and tire rotation.
Service advisor was very nice and that was out of there within an hour.
Service advisor was very nice and that was out of there within an hour.
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by fixbmws
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2026 -
Jim Butler Chevrolet responded
Thank you for your review! We're glad to hear your oil change and tire rotation were completed quickly and that you were back on the road within an hour. It's also wonderful to know your service advisor provided friendly service throughout your visit. We appreciate you choosing Jim Butler Chevrolet and look forward to taking care of your vehicle again in the future!
Courteous, kind and respectful of uour vehicle at all
stages of service. I am always happy when i get my vehicle back.
stages of service. I am always happy when i get my vehicle back.
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by jimwise.gamgee55
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2026 -
Jim Butler Chevrolet responded
Thank you for your kind words! We're thrilled to hear that our team treated both you and your vehicle with courtesy, kindness, and respect throughout your service visit. Knowing that you're always happy when you get your vehicle back is the highest compliment we could receive. We truly appreciate your continued trust in Jim Butler Chevrolet and look forward to serving you again in the future!
scheduleing was easy to get the appointment at the
desired time.
staff was friendy and welcome to discuss any concerns
desired time.
staff was friendy and welcome to discuss any concerns
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by rlbandy53
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2026 -
Jim Butler Chevrolet responded
Thank you for your review! We're glad scheduling was easy and that we could get you in at a time that worked for you. It's great to hear our team was friendly, welcoming, and took the time to discuss your concerns. We appreciate your trust in Jim Butler and look forward to assisting you again in the future!
Everyone is very friendly and seems to enjoy their job.
I got in fast and everything went smoothly.
I got in fast and everything went smoothly.
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by sgannon14
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2026 -
Jim Butler Chevrolet responded
Thank you for your review! We're glad to hear that everyone was friendly and made your visit a positive experience. It's great to know you were able to get in quickly and that everything went smoothly from start to finish. We appreciate your business and look forward to serving you again at Jim Butler!
Jim Butler is a great car dealership.
I would recommend them to anyone looking for a new or pre-owned car.
I would recommend them to anyone looking for a new or pre-owned car.
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by bwaters7784
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2026 -
Jim Butler Chevrolet responded
Thank you for the wonderful review! We're honored to hear that you think Jim Butler is a great dealership and would recommend us to others looking for a new or pre-owned vehicle. Your support means a lot to our team. Thank you for choosing Jim Butler, and we look forward to helping you with all your automotive needs in the future!
I recently visited Jim Butler in Fenton for an oil
change, and I want to give a special shout-out to Stephanie for her excellent customer service!
When I arrived, I initially sat in my car for a wh
change, and I want to give a special shout-out to Stephanie for her excellent customer service!
When I arrived, I initially sat in my car for a while without being acknowledged, and I honestly didn’t feel very welcomed by the guys at the location. However, Stephanie completely changed my experience when she stepped in to help. She took the time to help me locate my oil change coupons in my car and did an excellent job walking me through everything I needed to know for my next oil change. She was patient, friendly, and made sure I understood the process before I left.
I really appreciate Stephanie taking the time to make things right and making me feel like a valued customer. She definitely deserves recognition for her customer service!
My honest feedback would be to work on making customers feel acknowledged and welcomed as soon as they arrive. A simple greeting can make a big difference. Thankfully, Stephanie stepped in and made the experience a much better one. Thank you, Stephanie! ⭐️
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by randerson314
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Stephanie
Sep 18, 2026 -
Jim Butler Chevrolet responded
Thank you for taking the time to share your feedback. We're glad Stephanie was able to turn your visit into a positive experience. Providing friendly, attentive, and informative service is what we strive for, and it's wonderful to hear that she took the time to help you locate your coupons, explain the oil change process, and ensure all your questions were answered. We also appreciate your honest comments about the arrival experience. Making every customer feel welcomed and acknowledged from the moment they arrive is extremely important, and we'll share your feedback with our team as we continue working to improve. Thank you for recognizing Stephanie's efforts and dedication to customer care. We truly value your business and look forward to serving you again at Jim Butler in Fenton!