Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,140 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,140 reviews

May 25, 2024

Cathy was very knowledgeable and great to work with. She made the buying experience easy and seamless! The finance department was great also (Shelly I think?)! More

by buck.robertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the glowing review! I am thrilled to hear that you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and look forward to seeing you again in the future. Happy driving! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 25, 2024

We had the fastest most smooth transaction we ever had. Landon was very responsive and was amazing he accommodated us and delivered our vehicle to us. More

by carissakrueger1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle purchase! I am thrilled to hear about your exceptional experience with Landon. It's fantastic to know that your transaction was fast and smooth, and that Landon provided top-notch service by accommodating your needs and delivering the vehicle to you. I appreciate your business and hope to see you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 25, 2024

I rated Karen Pattison 5 stars only because there wasn't an option for 6, or even 10 stars. Very easy and painless process! More

by Eric H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Eric, for the glowing 5-star review! I appreciate your kind words about Karen and I am thrilled to hear that your experience with us was easy and painless. I look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 25, 2024

Great dealership, just purchased our 4th vehicle from them . Highly recommend James Wood in Decatur More

by JLSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle purchase! I am thrilled to hear that you had a great experience with us and appreciate your recommendation. I look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 25, 2024

The staff is friendly, knowledgeable and gets your needs taken care quick. They are very good at explaining the details More

by baileycyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and for choosing to do business with James Wood Chevrolet Buick GMC Decatur. I am thrilled to hear that our staff provided you with exceptional service, were knowledgeable, and efficient in meeting your needs. I take pride in our team's ability to explain details thoroughly. I invite you to visit us again for any future automotive needs or share your positive experience with others. Thank you! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 25, 2024

Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names More

by PARAWISESERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Jezierski
May 28, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review! I am thrilled to hear that our team provided you with friendly and responsive service. I appreciate your kind words and look forward to assisting you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 23, 2024

Derek was very friendly and very informative. If I had a question he did not seem bothered by it. More

by DEBKLEMENT23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and for highlighting the excellent service you received from us at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that Derek's friendly and informative assistance made a positive impact on your experience. Feel free to reach out if you have any more questions in the future. We appreciate your feedback! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 23, 2024

Everyone was great. They were honest and upfront and helped us get the best deal possible. We got the car we needed for our big family. More

by macydebord0922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
May 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with excellent service and helped you find the perfect vehicle for your family. We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 23, 2024

James Woods does an excellent job of taking care of my vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us, David! We're thrilled to hear that we could meet your vehicle maintenance needs efficiently. We look forward to serving you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 23, 2024

Gets me in quick & delivers as agreed upon. The service advisors are professional and courteous More

by shotgunnavy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you found our service team at James Wood Chevrolet Buick GMC Decatur to be professional and courteous. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

...
93
...