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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,999 reviews

April 28, 2024

Very fast and easy going on getting into a truck that I really liked! Would defiantly recommend! More

by devohardee97
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2024

Excellent dealership. Salesman Drew was very knowledgeable and efficient. Very pleased with our experience.Rate 10/10 More

by pammcclintock52
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the experience you received from James Wood Chevrolet Buick GMC Decatur. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2024

Staff members were very courteous It was a job well done Left my truck cleaner than brought More

by robert68053
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Jezierski
Apr 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for taking the time to give our dealership such an excellent star rating. It helps me to know that we are meeting the needs of our customers. If there is anything else that I can do to help you with regard to your vehicle, please feel free to let me know. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 27, 2024

The faked was very professional and honest. When I ran out of diesel in the middle of nowhere he was willing to go help. I felt very comfortable with him, his personality, he did not belittl More

by molsbrdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2024

James Woods is a great dealership that focuses on the customers needs/wants, and does whatever they can to fill them. Tyler Mayfield was very easy to work with, and made it a pleasure to do business the More

by robsimp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2024

Very solid service. Had a delightful time. Took some time but that's just the way of the dealership. Andrew was amazing More

by creyes7842
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The new Andrew. God I hope that's actually his name I'll be so embarrassed otherwise
Apr 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am so happy to hear that your recent visit went so well for you! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2024

We have purchased many cars on and off for several years. James Wood has always very easy to deal with and very honest More

by charlotte.lambert19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Moss Shelly Renaud Shelia Burleson
Apr 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Charlotte, I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2024

Very through with there work. prompt,courteous, goes beyond there job,to make sure your satisfied with your vehicle.Job well done. More

by CATMARKHAM15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know that they went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 27, 2024

I have been our vehicles groom James Wood for the past 35 years , they are the best! More

by jackie.read
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
Apr 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jackie, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2024

Shawn was great. Service was quick. My only issue was that they charge a service fee for using a credit card. Nobody does that anymore. More

by WILL241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback and your business, Will. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to me if you would like to discuss your experience in greater detail. Thank you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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