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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,999 reviews

May 03, 2024

Jeff Morris was straightforward and accurate when offering a price for a GMC Terrain that met my needs. He was extremely professional, knowledgeable, and a great salesperson to work with. Same for th More

by Evan Tarian
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Evan. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 02, 2024

Great customer service. Will work to find vehicle you want if they don’t have it. Bob Miller was our salesman and he was outstanding. We’ve purchased 2 vehicles from them in More

by ralenad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that Bob could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 02, 2024

Has great service and works to solve any issues and question you would have about the issue More

by TRAVISJONES543
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Travis. Please don't hesitate to call if we can help with anything at all. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 02, 2024

Nice dealership with a very large inventory. We were able to select our exterior color truck and found the interior color we wanted. More

by harrygtate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Griego
May 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this 5-star review, Harry. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 01, 2024

Cathy and James Woods Motors have been our go to sales rep and dealer for years now. Fair and honest deals…the best! More

by mdavie2055
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 30, 2024

Tyler is a great salesman who is always considerate and listens to his customers needs. More

by David Snyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

David, I loved reading this review! Happy customers are our aim, and it appears Tyler really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2024

I had scheduled service for an oil change. I asked Zach Rhine to advise if any other services were needed during the visit. Zach Rhine stayed in contact with me. More

by BAMAMOM15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 29, 2024

This is my 5th vehicle I have purchased from the dealership. First class service from everyone! I recommend you to everyone who tells me they are shopping for a vehicle. More

by guntersteve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Steve, thank you for taking the time to share your feedback regarding your experience at James Wood Chevrolet Buick GMC Decatur and congratulations on your new vehicle! Buying a new car is a huge step and I'm honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 29, 2024

Great service and as expected! Thank you, Landon. Will definitely come back again, great job! More

by gwlsberry175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at James Wood Chevrolet Buick GMC Decatur. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 28, 2024

Have bought several vehicles from James Woods. Always good sales people and service people to work with. More

by leeronnie.decatur
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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