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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,999 reviews

May 10, 2024

100% the best trade in price the best sales person Steve Frazer the best help getting things organized and the fastest to get ready to take home More

by cody.conner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review, Cody! We're thrilled to hear you had such a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Steve will be delighted to hear your kind words. We appreciate your business and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

Called for appointment & got it arranged in record time. Arrived at appointed time and met with Bryan who was cordial and took care of business. Truck was serviced in good time and found it had been washe More

by egregorys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! We're glad to hear that you had a seamless experience with Bryan at James Wood Chevrolet Buick GMC Decatur. We appreciate your recognition of our efficient service and attention to detail. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

I was very pleased with my purchase on a trade for my truck. They gave me a fair trade value and a great price on the truck I bought from them. I have done business before with James Wood and will be o More

by garciafrankie714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with James Wood Chevrolet Buick GMC Decatur, Frankie. We're thrilled to hear that you were pleased with your trade-in and the great deal you received on your new truck. We appreciate your loyalty and look forward to assisting you with any future needs. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

Wonderful service as usual. Shawn is the best to work with! Even if your Denton dealership had great service, we would still come to Decatur! More

by lpotter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We are thrilled to hear about your positive experience with us at James Wood Chevrolet Buick GMC Decatur. Shawn will be delighted to know that he made a difference during your visit. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future. Thank you for choosing us! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

The waiting room is very clean and they get it in and out so it's great for me More

by enochframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words about the cleanliness of our waiting room and our efficiency in getting you in and out quickly. We're glad to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Looking forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 10, 2024

Very courteous and prompt service. My only complaint is that when they washed my car they didn't get the bugs off the windshield or grill. More

by CATHIEHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback, Cathie. We appreciate your kind words about our courteous and prompt service. Thank you for letting us know about the bugs on your windshield and grill during the car wash. Your comment helps us improve, and we'll ensure a more thorough cleaning next time. We value your business at James Wood Chevrolet Buick GMC Decatur and hope to serve you even better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

I had a great experience with my most recent service at James Wood Motors GMC More

by colleenrenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Colleen, for sharing your positive experience with us at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you had a great service visit with us. We look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

Service department was excellent and very clean. All of the service advisers were so happy and courteous. I will return for all of my work. More

by PLUMLEEREALESTATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about our service department at James Wood Chevrolet Buick GMC Decatur! We're thrilled to hear that you had an excellent experience with our team of happy and courteous service advisors. We look forward to welcoming you back for all your future service needs. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

Had scheduled appointment for 1st oil change on new vehicle. Work completed as scheduled and was surprised when the vehicle was washed upon return. More

by gherzog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that your first oil change experience at James Wood Chevrolet Buick GMC Decatur went well, and we're glad you were pleasantly surprised by the complimentary vehicle wash. We look forward to serving you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 10, 2024

Excellent Work, and Very Nice Staff to work with! ! Will return again soon. Thank You for Great Jobs- Woods!! Frank Lovett More

by flovegeol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Frank, for your kind words and for choosing James Wood Chevrolet Buick GMC Decatur! We are delighted to hear that you had an excellent experience with our team. We look forward to your next visit with us. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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