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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,999 reviews
May 11, 2024
1 1/2 hours for a scheduled appointment. That is long for a service, I think. That is long for a service, I think. More
by jflory44
Verified CustomerEmployees Worked With
May 11, 2024
We have purchased several vehicles from James Wood and also had service performed. We have no complaints. It is not the luxury service we receive on our Cadillacs at the Cadillac dealers however with upsc also had service performed. We have no complaints. It is not the luxury service we receive on our Cadillacs at the Cadillac dealers however with upscale waiting areas, complimentary drinks and snacks and a very personal touch. More
by mandm115
May 10, 2024
Prompt, friendly, professional customer service. In and out in short order, great experience from start to finish, thanks! In and out in short order, great experience from start to finish, thanks! More
by gwleveling
May 10, 2024
Excellent customer service by Bryan Staley and Willie! My battery died - Called and talked to Bryan - He sent Willie right away to jump me off. I drove my truck In and Willie brought me home. Truck was My battery died - Called and talked to Bryan - He sent Willie right away to jump me off. I drove my truck In and Willie brought me home. Truck was checked out and new battery installed. Bryan called and told me repair complete and sent Willie to pick me up. Very happy with service!!!! More
by Teresa Geray
May 10, 2024
Courteous, thoughtful and efficient. Bryan addressed me by name immediately suggesting uncommon courtesy. Thank you! Bryan addressed me by name immediately suggesting uncommon courtesy. Thank you! More
by EXPERIENZAMANAGEMENT
May 10, 2024
I have been dealing with Karen Pattison for 14 years, the BEST sales person I have ever dealt with. I have bought quite a few vehicles from James Wood and I like doing business with them. Give her a try and BEST sales person I have ever dealt with. I have bought quite a few vehicles from James Wood and I like doing business with them. Give her a try and you will thank me! Easiest transaction you’ll ever do! More
by jasonmclain1605
Employees Worked With
May 10, 2024
It was very clean and they were super friendly and helpful could not ask for a beer experience helpful could not ask for a beer experience More
by moleking992001
Employees Worked With
May 10, 2024
The service was good but wait time was quite long. everything was explained in detail. everything was explained in detail. More
by joeydasniper
Employees Worked With
May 10, 2024
Wonderful experience! Cathy was with us start to finish. Sheila was great too! They both stayed late to ensure we completed our purchase. We felt like family at James Cathy was with us start to finish. Sheila was great too! They both stayed late to ensure we completed our purchase. We felt like family at James Wood. More
by TLPURPLE118
