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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,999 reviews

May 13, 2024

Had a good transaction everything went to plan! Drew did a great job find the truck I was looking for. More

by samomc19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience! I am delighted to hear that Drew was able to assist you in finding the perfect truck. I appreciate your kind words and hope you enjoy your new vehicle. If you need anything in the future, don't hesitate to reach out. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2024

Good experience, from drop off to pick up. Would go back for repeat service and purchases More

by MELDAWNRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear about your positive experience from drop off to pick up. I appreciate your feedback and look forward to assisting you again in the future for any service or purchases. Thank you for your support! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 12, 2024

Very friendly and helpful folks who are making sure you are taken care of during your visit More

by ED.TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Jezierski
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Ed. I appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. Ensuring that our customers feel well taken care of is always our top priority. I look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 12, 2024

James Wood Motors always offers excellent care whether purchasing a vehicle or taking one in for service. More

by cynthia.alexander7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the kind words! I really appreciate your feedback and I am thrilled to hear about your positive experiences with James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 12, 2024

Overall, we really pleased with the service. Clay Estes was very thorough and professional. We will definitely recommend James would and will likely be using them in the future. More

by deonmorin83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that Clay provided you with excellent service. I appreciate your recommendation, and I look forward to assisting you in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 12, 2024

As always service and staff very professional and goes beyond expectations. The waiting room was filled with friendly, satisfied customers More

by bobp.8387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us! I am delighted to hear that our team at James Wood Chevrolet Buick GMC Decatur exceeded your expectations and provided you with exceptional service. It's great to know that you found our staff to be professional and friendly. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 12, 2024

Exceptional customer service. Rocco, The Car Guy, is the guy to buy from. It was my second purchase from him, and won’t be my last. Simple, easy, and haggle free. Everyone in the More

by rosstimothy22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear about your exceptional experience with Rocco, at James Wood Chevrolet Buick GMC Decatur. I strive to provide a simple and haggle-free purchasing process for all our customers. I appreciate your loyalty and look forward to assisting you with your next purchase! Thank you for choosing us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 12, 2024

I had a great experience at this location and Drew Ward was great and very helpful! More

by PABLOYANEZ13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words! I am thrilled to hear about your positive experience with Drew at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 12, 2024

Great service. Very knowledgeable about the car I bought. Gave me good instructions on how to set preferences More

by angiepuckett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! I am glad to hear that you found our team knowledgeable and helpful during your visit to James Wood Chevrolet Buick GMC Decatur. I'm always here to assist you with any questions or preferences you may have. I appreciate your business and look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 11, 2024

Jeff Morris is amazing! He was helpful and was able to answer all our question on the suburban. He knew what we wanted and was able to nail it! More

by Keemo2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about your experience with Jeff at James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that Jeff was able to assist you with all your questions and help you find the perfect Suburban. I strive to provide top-notch service to all our customers, and I'm glad Jeff could deliver just that. I look forward to welcoming you back in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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