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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,009 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,009 reviews

December 24, 2024

Landon made buying my new Tahoe the easiest vehicle purchase I’ve made so far. It was simple and easy. More

by darityfamily5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that your experience with Landon while purchasing your new Tahoe at James Wood Chevrolet Buick GMC Decatur was simple and easy. We pride ourselves on making the vehicle buying process as smooth as possible, and are glad this was the case for you. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 23, 2024

I found the total experience at James Woods great. I appreciated how my salesperson Starla answered any and all questions. Also appreciated getting a sales quote without tons of dealer cost add ons. W More

by ctlaildc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am happy to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Starla was able to assist you with all your questions. We believe in transparency, so we're glad you appreciated the straightforward sales quote. We look forward to helping you again when you're ready for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2024

Great service, great service writers, timely repairs as promised. Made an appointment, service completed on time. More

by dsneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am happy to hear that you received great service and timely repairs at James Wood Chevrolet Buick GMC Decatur. Our team works hard to ensure everything is completed on time, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 21, 2024

Prior to coming in to James Wood, Rocco was able to "trade" with another Dealership, who had the Terrain we were looking at online, in a timely manner. he was very helpful and knowledgeable about the More

by terry.henry76230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Terry, for sharing your experience with us! We’re thrilled to hear how helpful and knowledgeable our team was regarding the GMC Terrain and how smoothly everything went for you. Your kind words about our speedy service and professionalism mean a lot to us. We look forward to continuing to serve you at James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

Karen did an outstanding job finding the car we wanted! She thoroughly covered all the features of the 2025 GMC Acadia. More

by hickoxfamily89
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Karen did an outstanding job finding the 2025 GMC Acadia for you and that she provided a thorough overview of its features. We truly appreciate your feedback and hope to assist you again at James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

Great job by Shawn Hooe handling the repairs and the technicians that completed the work. More

by DOMAINDIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Shawn and our technicians provided great service for your repairs at James Wood Chevrolet Buick GMC Decatur. Your positive feedback means a lot to us. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 21, 2024

They went above and beyond to find a car in my price range and helping me with financing. I couldn’t be happier if it was new! I’m so pleased. I put my trust in Steve and James Wood and they didn’t let More

by kim.d.cova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We are thrilled to hear that Steve and the team at James Wood Chevrolet Buick GMC Decatur were able to help you find the perfect car in your price range and assist with financing. Your satisfaction means the world to us, and we're grateful for your trust. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

It is sad that the days of service has decreased to doing the minimum to get by. American car companies use to return your car cleaned inside and out with all fluid items filled including gas. Some foreign v More

by BILL113068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your thoughts with us. We appreciate your feedback regarding the service experience at James Wood Chevrolet Buick GMC Decatur. We understand that high-quality service is important, and we aim to meet our customers' expectations. Please feel free to reach out to us if you would like to discuss your experience further. Your input helps us improve and better serve our customers in the future. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 21, 2024

It is a good dealership. However, like all dealerships today, they have a short supply of SUVs. I did find one I like and I am pleased with it. More

by mamabradshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We're glad to hear you found an SUV you like at James Wood Chevrolet Buick GMC Decatur. We appreciate your understanding regarding the current supply issues and are committed to serving our customers to the best of our ability. We hope to see you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

The best service center and staff! They always take care of me efficiently & with professionalism. I appreciate Shawn & everyone there. More

by DLEATHERMAN614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and our service team. Shawn and the rest of our staff are dedicated to providing efficient and professional service, and we're glad to hear you feel well taken care of. We look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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