Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,003 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,003 reviews
May 27, 2024
We experienced excellent service at James Wood Decatur and especially from Zak Rhine. Prompt attention to our needs and good communication. and especially from Zak Rhine. Prompt attention to our needs and good communication. More
by JSBARRELS
Verified CustomerEmployees Worked With
May 26, 2024
Spoke with Chris about a specific Tahoe in mind. While en-route, I was notified that the vehicle was being processed through financing. Chris advised me that he had another vehicle that I could look While en-route, I was notified that the vehicle was being processed through financing. Chris advised me that he had another vehicle that I could look at that was very similar to the one I was requesting. Chris showed me the vehicle that he had and enjoyed/fell in love with the vehicle. The vehicle I was looking for was unavailable but Chris made the travel worth it. One minor issue with the vehicle but they made it right by fixing the problem! Quick and easy process with Chris and his team! More
by dustin_cagle
May 25, 2024
The staff is friendly, knowledgeable and gets your needs taken care quick. They are very good at explaining the details taken care quick. They are very good at explaining the details More
by baileycyd
May 25, 2024
Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names ? Tops them all except j woods Kim folk guy I’m bad w names More
by PARAWISESERVICES
Employees Worked With
Other Employees :
Andrew Jezierski
May 25, 2024
I purchased a new 2024 Hyundai Tucson sel awd …i love it! …everyone was awesome.. very knowledgeable , kind .. it was a very nice experience… …everyone was awesome.. very knowledgeable , kind .. it was a very nice experience… More
by dkbrazier
Employees Worked With
Shelly, Trey & Maxter ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
May 25, 2024
Cathy was very knowledgeable and great to work with. She made the buying experience easy and seamless! The finance department was great also (Shelly I think?)! She made the buying experience easy and seamless! The finance department was great also (Shelly I think?)! More
by buck.robertson
Employees Worked With
May 25, 2024
We had the fastest most smooth transaction we ever had. Landon was very responsive and was amazing he accommodated us and delivered our vehicle to us. Landon was very responsive and was amazing he accommodated us and delivered our vehicle to us. More
by carissakrueger1989
Employees Worked With
May 25, 2024
I rated Karen Pattison 5 stars only because there wasn't an option for 6, or even 10 stars. Very easy and painless process! an option for 6, or even 10 stars. Very easy and painless process! More
by Eric H
Employees Worked With
May 23, 2024
Derek was very friendly and very informative. If I had a question he did not seem bothered by it. If I had a question he did not seem bothered by it. More
by DEBKLEMENT23
Employees Worked With
