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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,150 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,150 reviews

July 31, 2024

It was a good experience they try and have everything ready whe. Ykhhjonb fyong fyjfr More

by catyrodgers123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your positive sentiment about your experience at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that we tried to have everything ready for you. We look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 31, 2024

A great experience a the dealership. Chris Filline was amazing. I definitely will tell my family and friends about y’all. I have bought from James Wood before. And I was asking Chris for More

by martyvaldez1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Filline
Aug 01, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Chris was able to assist you and provide exceptional customer service by sending you a second set of keys at no cost. Your willingness to share your experience with family and friends means a lot to us. We look forward to seeing you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 30, 2024

Great place to buy your new ride and everything went great and it’s all good. More

by keithjacobson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that everything went great with your car purchase at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and hope to see you again soon for your next ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 30, 2024

Shawn was great to work with and was very informative. Was willing to work with the extended warranty company without hassle. More

by Ben C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We're thrilled to hear that Shawn was great to work with and provided you with the information you needed. At James Wood Chevrolet Buick GMC Decatur, we always strive to make the process seamless, including working with warranty companies. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 29, 2024

Cathy is awesome to work with and the purchase of our new 2024 GMC Terrain wis our second car purchase with Cathy. We had such a nice experience with Cathy we will plan on purchasing our third vehicle throug More

by mcolbert1487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience working with Cathy at James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that Cathy provided you with excellent service during the purchase of your new 2024 GMC Terrain. I appreciate your loyalty and look forward to assisting you with your third vehicle purchase when the time comes. I strive to provide a pleasant and caring car-buying experience for all our customers. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 28, 2024

They did a great job, informative and fast, also washed my car, very kind and friendly. More

by huskerfan77735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us! We're thrilled to hear that you found our team informative, fast, kind, and friendly. We appreciate your feedback and look forward to serving you again. Drive safely and enjoy your clean car! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 27, 2024

It took them a while but eventually the problem was fixed and for a reasonable cost. More

by SDAVIES0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. I'm glad to hear that we could resolve the issue for you in a timely manner and at a reasonable cost. Your feedback is important to me, and I appreciate your business. See you next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 26, 2024

Drew was very helpful. He was able to answer all of my questions and make the new car buying process a breeze. More

by kpmtal_2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review! I appreciate your kind words about Drew's exceptional service. I'm thrilled to hear that he made your new car buying experience a breeze by answering all your questions. Please come back and see us again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 26, 2024

Great experience. Made car buying so easy. I’ll be back in the future for sure! More

by tabitha.choate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the wonderful review, Tabitha! I'm thrilled to hear that we made your car buying experience easy. I look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 26, 2024

Told them what I wanted and they found it. As usual things went smoothly with out no surprises. More

by terrytimec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear that your experience was smooth and pleasant. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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