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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,030 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,030 reviews

July 22, 2024

James Wood Service is ALWAYS Professional and Courteous. They’re quick and efficient in servicing my GMC Truck. Zack is knowledgeable and helpful in providing recommendations for items that need done. All i More

by ronyhooper
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur, I appreciate your positive review! I'm thrilled to hear that Zack provided you with knowledgeable and helpful service for your GMC Truck. I aim to provide quick and efficient service for all our customers. I look forward to seeing you again for any future vehicle needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 21, 2024

The service was great , got in and out on schedule I’m very please with the service More

by C.STARCLEANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for leaving such a positive review. I'm delighted to hear that you had a great experience with our service team and that we could get you in and out on schedule. I appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 21, 2024

Friendly staff. Reliable service. Got my vehicle back in the promised time frame. Even washed it More

by garneym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I appreciate your kind words about our friendly staff and reliable service. I look forward to seeing you again next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 21, 2024

All in all the buying experience was great! Rocco was super nice to deal with as well as Rubin. More

by k.l.hamm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin
Jul 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for taking the time to leave such a positive review! I appreciate your feedback and I am thrilled to hear that Rocco and Rubin were able to provide you with a great buying experience. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 21, 2024

Awesome experience. Shawn was great. Could not ask for anything more. I will definitely be back. More

by SVDV109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and leaving such a positive review! I'm thrilled to hear that Shawn provided you with an awesome experience. I appreciate your feedback and look forward to having you back with us again. See you next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 21, 2024

Got several check engine lights on my truck (all emissions and it is a diesel). Had to have it diagnosed several times but, Krystal was great, being persistent at getting the problem fixed and thoro More

by donaldm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for taking the time to leave this fantastic 5-star review! I'm thrilled to hear that Krystal provided you with excellent service and resolved the issues with your truck. I appreciate your feedback, and I hope to see you again for any future automotive needs. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 20, 2024

Andrew was very helpful and knowledgeable about the vehicle I was interested in and went above and beyond to make sure all my questions were answered and that my goals were met More

by sojourn_free
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for choosing James Wood Chevrolet Buick GMC Decatur, Andrew truly appreciates your positive review! We are thrilled to hear that he provided excellent service and exceeded your expectations. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 20, 2024

You are blessed to have Shawn Hooe as a member of your team. Shawn exemplifies customer service, truly cares about the customer. Thanks Shawn. More

by BIGANVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for your kind words about Shawn. We are thrilled to hear that Shawn provided you with exceptional customer service. We truly appreciate your feedback and look forward to assisting you with any future automotive needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 20, 2024

Starla and company did an outstanding job as always thanks to everyone that helped me get through this week More

by QUALNIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the 5-star review! We are thrilled to hear that Starla and our team provided outstanding service. We appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to assisting you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 20, 2024

James Wood Decatur offers, excellent, reliable service. Their service writers are always clear about the issues they are addressing, why they are addressing them and what you can expect to pay. More

by dlee14_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! We appreciate your positive feedback about our excellent and reliable service. Our team always aims to provide clear communication and transparency throughout the service process. We look forward to assisting you again in the future. See you next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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