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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,157 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,157 reviews

September 08, 2024

windshield DIDNOT get put on. I had questions, didnot get good answers. I'm not sure in if car got 60,000 miles More

by PENROD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the windshield installation and the lack of clarity surrounding your vehicle's service. I appreciate you bringing this to my attention, and we encourage you to reach out to me directly at James Wood Chevrolet Buick GMC Decatur so I can address your questions and ensure your satisfaction. Your experience is important to us, and we are here to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 08, 2024

They do what you ask and if they find anything else wrong they aways ask before doing any other work More

by wlhuber
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I appreciate your recognition of our team's approach at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on ensuring our customers are informed and involved in the service process. I look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 07, 2024

Christopher F. Was great in assisting us in our truck needs. Found the GMC one ton dually we needed for the right price. More

by chaplainctreat2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. It's fantastic that Christopher was able to assist you in finding the GMC one-ton dually you needed at the right price. I appreciate your business and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 07, 2024

No hassle interaction. People were all very friendly and informative. Mario, Ruben, and Rusty were all great. We bought what we wanted and they added a few nice additions. More

by sunworship0802
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario, Ruben, Rusty
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your feedback and I am thrilled to hear that you had a hassle-free interaction at James Wood Chevrolet Buick GMC Decatur. It's great to know that Mario, Ruben, and Rusty made your experience enjoyable. I look forward to seeing you again soon and hope you love your new vehicle with its nice additions! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 07, 2024

Buying our car could not have gone any smoother. Brad Bunch is very knowledgeable and was extremely helpful to us. He really went out of his way to make sure we were hapoy! More

by WilliamandSandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bunch
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us at James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear that your car buying process went smoothly and that Brad was able to assist you with his knowledge and dedication. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 07, 2024

Karen was very professional yet friendly. She kept me well-informed in our prolonged wait for a 15 passenger van. More

by greenwd32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience! I'm glad to hear that Karen provided you with professional and friendly service while keeping you informed about your 15 passenger van. At James Wood Chevrolet Buick GMC Decatur, I strive to maintain open communication and make your experience as pleasant as possible. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 07, 2024

If you’re shopping for a car New or Pre Owned, don’t waste you time, make James Wood your first stop. You will be glad you did. I am ! More

by e.cmakal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words and I am thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. I'm glad we could assist you in finding the right vehicle. I look forward to welcoming you back for your next car-shopping adventure! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 06, 2024

Best salesman I have ever had the pleasure to meet and buy a vehicle from. I will be back. More

by workaholic1700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear you had a great experience with our sales team at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again for your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 06, 2024

Was good experience an was really pleased With the how everyone there attends u as they see u walk in More

by oscar.granado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback, Oscar! I'm thrilled to hear that you had a good experience at James Wood Chevrolet Buick GMC Decatur and that our team made you feel welcome. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 05, 2024

Always have had good service at James Wood! We have done business with them for 40 years. More

by GEARHARTDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It’s customers like you that make our work so rewarding. I look forward to continuing to serve you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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