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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,165 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,165 reviews
October 04, 2024
Truck was driven for Mayne a week and has been in the shop since then. Ran fine for a few days. Will barely pull itself around, much less with a trailer. Pretty bad for a truck with 74 thousand miles. No shop since then. Ran fine for a few days. Will barely pull itself around, much less with a trailer. Pretty bad for a truck with 74 thousand miles. Not happy at all. When I asked salesman about any issues he just sent me a copy of the carfax. Truck obviously has major issues. More
by michaelsfab
Verified CustomerEmployees Worked With
Christopher
October 03, 2024
I HAVE NOT HAD A GOOD EXPERIENCE IN THE LAST SEVERAL SERVICES I HAVE HAD THERE! JUST APOLOGIES AND NO ONE MAKES ANYTHING RIGHT! SERVICES I HAVE HAD THERE! JUST APOLOGIES AND NO ONE MAKES ANYTHING RIGHT! More
by brogan.richelle
Employees Worked With
October 02, 2024
Easy to deal with and I would go back or recommend them to any body. to any body. More
by spursnspeed
Employees Worked With
October 02, 2024
Have bought many vehicles over the last 20 years and this was by far the best experience! Chris is a great salesman answered all of our questions and communicated great through the whole process. This was th was by far the best experience! Chris is a great salesman answered all of our questions and communicated great through the whole process. This was the smoothest best car buying experience we've ever had. Thank you for all the hard work!!!! More
by beau.schultz
Employees Worked With
October 01, 2024
Bryan has always done a great job with keeping my vehicles in tip top shape. Definitely recommend James Wood Service department…. vehicles in tip top shape. Definitely recommend James Wood Service department…. More
by Happy buyer
September 30, 2024
They were very patient and honest in answering our hundreds of questions. They were very knowledgeable about their products and helpful in locating what we wanted. hundreds of questions. They were very knowledgeable about their products and helpful in locating what we wanted. More
by mootm1
Employees Worked With
Brad Bunch, and Trey Moss
September 30, 2024
Cathy was our sales rep and she did a fantastic job! This was the second vehicle I purchased from her and plan to purchase others going forward. I highly recommend her and James Wood! This was the second vehicle I purchased from her and plan to purchase others going forward. I highly recommend her and James Wood! More
by scottf5
September 30, 2024
Excellent buying experience. Would recommend. Andrew Belden was excellent with sales. He is not listed below. Would recommend. Andrew Belden was excellent with sales. He is not listed below. More
by vnce5
September 29, 2024
Great service. I have used James Wood Decatur for 20+ years and value their service department above all others. I have used James Wood Decatur for 20+ years and value their service department above all others. More
by JCMANSIR
September 29, 2024
I love everything about this dealership. From the purchase of my 2021 Tahoe to regular service appointments, James Wood is fantastic! My son was there today from Argyle/Flower Mound buying From the purchase of my 2021 Tahoe to regular service appointments, James Wood is fantastic! My son was there today from Argyle/Flower Mound buying his son a new truck. He knew how great my buying experience was and wanted to buy a truck there too. More
by KATHYNOBLES
Employees Worked With
