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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,999 reviews

December 29, 2024

Great customer service. Low pressure and efficient. One of the best buying experiences I’ve ever had. I would recommend James Wood to anyone More

by chuck.russell.rn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Chuck! I'm thrilled to hear that you had such a positive buying experience with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 29, 2024

My service tech Shawn always takes very good care of me and listens to my needs for my vehicle. More

by kylewest58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Shawn has been attentive to your needs and has provided you with great service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and look forward to seeing you again for your vehicle needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 29, 2024

The team at James Wood Decatur go above and beyond to help their customers. Top notch auto buying experience. More

by BAMAMOM15
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a top-notch auto buying experience with the team at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your support and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 29, 2024

Service was unexpected but taken care of in timely manner. Will definitely return when necessary. More

by keeneyjpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that your service was handled promptly at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us, and I look forward to welcoming you back whenever you need assistance. Safe travels! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 28, 2024

Rocco was very easy to work with and he was very patient with me. Our experience with the finance department was great as well More

by phillip24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Rocco made your experience enjoyable and that you had a great time with our finance department. At James Wood Chevrolet Buick GMC Decatur, I strive to provide excellent service, and I appreciate you sharing your experience. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 28, 2024

Always excellent service ! Highly recommend! My go to for my cars service needs. Nice waiting area too ! More

by nylixel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you consistently have excellent experiences with us at James Wood Chevrolet Buick GMC Decatur. I'm glad you enjoy our waiting area as well. I appreciate your recommendation and look forward to serving your car needs again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 27, 2024

Jason is great, We will be using him for all our future orders, Always a great experience More

by chad92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur and that you plan on working with Jason for your future orders. I truly appreciate your support and look forward to assisting you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2024

The service at James Wood Motors is always easy to work with! I'd recommend them for all service work! More

by JEFFREYMAWBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jeffrey! I truly appreciate your recommendation and I am thrilled to hear that you find it easy to work with us at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 27, 2024

The dealers are willing to take the time to negotiate price and take their time to work with the individual. More

by pgalindo613
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate you taking the time to share your experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to hear that our team is dedicated to negotiating and working with you to find the right fit. If there's anything more I can do to assist you, please don't hesitate to reach out. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2024

This is our third vehicle from James Woods and we wouldn’t have returned if we hadn’t been satisfied. We have been pleased with everyone- from salesman, Clay Estes, to finance managers, to service fo More

by glennandlisa2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you have chosen James Wood Chevrolet Buick GMC Decatur for your third vehicle purchase. It's fantastic to know that Clay and the entire team made your experience pleasant and satisfactory. I appreciate your loyalty and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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