Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,137 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,137 reviews

February 13, 2025

Great the work was completed in a timely manner thanks! ! Work was completed in the same day. More

by DLMT1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that the work was completed promptly at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. I look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

I always enjoy the fine folks at James Wood, They are always are very responsive and helpful. More

by rrose9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your feedback and I am glad to hear that you enjoy our team at James Wood Chevrolet Buick GMC Decatur. I'm here to help whenever you need us and look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

We were very pleased with the sales taff Lanny Loesch and the gentle that provided information about everything More

by cmckenzie0729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you were pleased with our sales staff, especially Lanny, and that you found the information provided helpful. I appreciate your feedback and hope to see you again at James Wood Chevrolet Buick GMC Decatur for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 11, 2025

Fast transcaction, in and out in less than 2 hours. , friendly people, great service. 3rd vehicle we’ve bought from James Wood Decatur. More

by rherman0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that your transaction went so smoothly and that our team provided friendly service. It’s an honor to have you return for your third vehicle at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again and appreciate your continued trust in us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 10, 2025

Hunter was professional and helped us through the whole process. Great service! We will buy our next work truck from James Wood again More

by kvkovaly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! We're thrilled to hear that Hunter provided professional assistance throughout your purchasing process. At James Wood Chevrolet Buick GMC Decatur, we strive to offer great service, and we're glad you had a fantastic experience. We look forward to helping you with your next work truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 09, 2025

Personalized and attentive service. Fast turnaround as well. One of the best customer service experiences we have had from a dealer. More

by MPERRYTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you experienced personalized and attentive service at James Wood Chevrolet Buick GMC Decatur. Our team works hard to ensure a fast turnaround and top-notch customer service, and it's fantastic to know we met your expectations. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 09, 2025

Friendly employees with great attitudes. No pressure just friendly help and very informative. Well done. More

by bcopeland0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Our goal is to provide friendly and informative service without any pressure. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 09, 2025

Great service Zach really took great care of my car while it was in service. More

by LARY1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that Zach provided great service for your vehicle at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again for any future needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 09, 2025

Everyone we dealt with were amazing! Billy B, Tyler M and Jeff m. I’ve been a customer for over 16 years. Wouldn’t do business with any other dealership!! More

by med3154
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mayfield and Jeff Mawby
Feb 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty over the past 16 years. It’s fantastic to hear that Billy, Tyler, and Jeff made your experience amazing. We look forward to continuing to serve you at James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 08, 2025

They are nice and friendly people I would go there again if I need another car More

by patriciadorris807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. I appreciate your support and look forward to assisting you again in the future when you're in need of another car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

...
5
...