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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,847 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,847 reviews
July 15, 2024
We have bought 5 new care luxury cars in less than 10 years from James Woods, and they can't seem to ever have a loaner. We paid a fortune for Extended Warranty that has cost us every time they seem to f years from James Woods, and they can't seem to ever have a loaner. We paid a fortune for Extended Warranty that has cost us every time they seem to find something else to charge us for. The car industry has gone to crap with Liberal Leadership. I wish it wasn't true, but we need competitors to bring GM and Ford to their knees. We drive 1 hour to keep aways from Jerry's GM that is horrible. We have come to the inevitable conclusion that our next vehicles and out families will be bought by a respectable dealership like Classic or Moritz. Not sure we will be buying another American made product..... And I work More
by ckelly26990
Verified CustomerEmployees Worked With
July 15, 2024
Great service from Derek and the team at James Wood in Decatur. The location in Denton had given us the runaround a few times, 3 times actually where we were trying to get a new pick up truck secured for Decatur. The location in Denton had given us the runaround a few times, 3 times actually where we were trying to get a new pick up truck secured for when we moved into the area. We gave up and then actually ran into someone from the Decatur location who ended up helping us a million times over than the other location. We ended up purchasing both vehicles from Derek, who helped with the Costco and Military Discounts, delivering the vehicles we were looking for, clean and explained from top to bottom. Definitely recommend the Decatur location, NOT the Denton location at all. More
by roxygrlsurfin
July 14, 2024
I enjoyed working with Billy. Billy was very professional, helpful and extremely nice. Thank you Billy Billy was very professional, helpful and extremely nice. Thank you Billy More
by elaine.davis153
Employees Worked With
July 13, 2024
I appreciate the efficiency of the purchase process. We began online and received quick responses, then went to the dealership to complete the sale. We began online and received quick responses, then went to the dealership to complete the sale. More
by TAMMY.WRIGHT
Employees Worked With
Brad Bunch
July 13, 2024
It was an easy and quick experience. I would definitely recommend James Woods to friends. I would definitely recommend James Woods to friends. More
by toniteague
Employees Worked With
July 13, 2024
I had a very good experience! ! I was amazed at the way everything went so smooth!! I appreciated the speed everything got done!! Thank you!! ! I was amazed at the way everything went so smooth!! I appreciated the speed everything got done!! Thank you!! More
by jwsmeatmarket
Employees Worked With
July 13, 2024
Every thing is working good now. Thank you very much for the prompt attention. Thanks Thank you very much for the prompt attention. Thanks More
by tmnaylor53
Employees Worked With
July 11, 2024
Service is great. No issues. I however don’t understand why your service agents only check you in and do not provide any feedback about your vehicle. I’ve had my oil c No issues. I however don’t understand why your service agents only check you in and do not provide any feedback about your vehicle. I’ve had my oil changed there several times, and the only interaction I’ve ever had with the service agent has been to check me in. However, this last visit, the agent did send me a text, saying if I had any questions to contact him. The service agents need to learn how to come out from behind that desk, and actually speak to you. Even just to come out to the waiting room to let you know about how much longer it’s going to be for your vehicle. More
by dori0916
Employees Worked With
July 10, 2024
Easy pressure free environment Really enjoy buying trucks from James Wood motors Top shelf staff trucks from James Wood motors Top shelf staff More
by shayden2
