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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,847 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,847 reviews
July 18, 2024
Clay Estes very helpful in trying to get us in the truck that we were looking for that we were looking for More
by pattersonsauto
Verified Customer
July 18, 2024
The team did an awesome job getting the truck I needed in house and then making sure a small issue was corrected in time for my trip. Thankyou. house and then making sure a small issue was corrected in time for my trip. Thankyou. More
by mikeolheiser
Employees Worked With
July 18, 2024
I'm totally happy with my recent purchase of a new truck from James Wood Motors. I worked with Jeff Morris mostly online with the entire purchase process. I contacted the dealership by email and was almost from James Wood Motors. I worked with Jeff Morris mostly online with the entire purchase process. I contacted the dealership by email and was almost immediately contacted by Jeff Morris. I gave him details on what model truck I was looking for and I had some very specific options I wanted on my new truck. Jeff was quickly able to find a truck with my requirements. He then gave me an estimate for my trade-in vechicle with a fair price. Jeff got my new truck ready and prepared the paperwork with the agreed pricing. I drove 3 hours to pick up the vehicle and sign the financial paperwork. Everything was exactly like I expected and the experience was fantastic. Ruben was our financial agent and he was a pleasure to work with. If I'm ever in the market for a new truck James Wood Motors will get my business. I can recommend them without hesitation. More
by ncalvert12
July 18, 2024
The 3 percent credit cards convenience fee was charged on the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra c the July 1,2024 purchases that I received. In fact, it is not clear why they are billing this 3% extra charge with my purchase. I agree this extra charge is not fair when using my credit cards. Moreover, I have been James Wood customer since April ‘1998 without any disputes in question. More
by Fish08
Employees Worked With
July 18, 2024
love the customer service and service department. There are very helpful and Professional. James wood people aways takes care of my family vehicles. There are very helpful and Professional. James wood people aways takes care of my family vehicles. More
by ferndogcan2
Employees Worked With
Other Employees :
Ruben Cantu
July 17, 2024
Dealership was clean and the service people were extremely helpful. I have been a longtime fan of James Wood and his employees. Very professional and extremely helpful extremely helpful. I have been a longtime fan of James Wood and his employees. Very professional and extremely helpful More
by AGGIEBROWN66
Employees Worked With
July 17, 2024
Quick and easy very helpful sales rep test drive was great great service all around great great service all around More
by xcrucial
Employees Worked With
July 16, 2024
They helped put me in a fantastic car that suits me perfectly. These guys are topnotch. perfectly. These guys are topnotch. More
by mistycottle
Employees Worked With
July 16, 2024
I have been using the dealership and service department for over 20 years. Shawn Hooe has always been our service advisor and gets the job done. for over 20 years. Shawn Hooe has always been our service advisor and gets the job done. More
by margiehalter
Employees Worked With
July 16, 2024
I have used this dealership for years. Always happy with the sales and the service. Always happy with the sales and the service. More
by CLLETOT
