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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,845 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,845 reviews

July 28, 2024

They did a great job, informative and fast, also washed my car, very kind and friendly. More

by huskerfan77735
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with us! We're thrilled to hear that you found our team informative, fast, kind, and friendly. We appreciate your feedback and look forward to serving you again. Drive safely and enjoy your clean car! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 27, 2024

It took them a while but eventually the problem was fixed and for a reasonable cost. More

by SDAVIES0304
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. I'm glad to hear that we could resolve the issue for you in a timely manner and at a reasonable cost. Your feedback is important to me, and I appreciate your business. See you next time! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 26, 2024

Drew was very helpful. He was able to answer all of my questions and make the new car buying process a breeze. More

by kpmtal_2
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review! I appreciate your kind words about Drew's exceptional service. I'm thrilled to hear that he made your new car buying experience a breeze by answering all your questions. Please come back and see us again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 26, 2024

Great experience. Made car buying so easy. I’ll be back in the future for sure! More

by tabitha.choate
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the wonderful review, Tabitha! I'm thrilled to hear that we made your car buying experience easy. I look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 26, 2024

Told them what I wanted and they found it. As usual things went smoothly with out no surprises. More

by terrytimec
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear that your experience was smooth and pleasant. I appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 25, 2024

Quick service, friendly, and fast reception upon arrival; Krystal got me squared away with no hassles, and the waiting room was clean and had bottomless coffee. Thank you! More

by ttechraider
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience, Krystal and the team at James Wood Chevrolet Buick GMC Decatur are thrilled to hear your kind words! We appreciate your business and look forward to assisting you again in the future. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 25, 2024

Easy straight forward deal. Everyone was pleasant to deal with & no pressure trying to force a sale. More

by Sonny S
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs, Sonny! We appreciate your positive feedback about your experience with us. We always aim to provide a pleasant and pressure-free environment for our customers. We look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 25, 2024

The service department always does a great job for us. Above & beyond service. Thank you. More

by dleatherman614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. We are thrilled to hear that our service department provided you with exceptional and above-and-beyond service. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 25, 2024

Brian Stanley does a fantastic job of taking care of my vehicles everytime. He keeps me buying from James Wood! More

by MIKE.HENDERSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Mike, for the kind words and for your loyalty to James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that Brian consistently provides excellent service for your vehicles. We appreciate your continued trust in us and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 25, 2024

As always, I received service that was above and beyond what anyone would expect. Bryan has always been eager to take care of me. I have bought my last two cars from James Wood, and I will continue to buy More

by p.stringfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. We are thrilled to hear about your exceptional experience with Bryan, and we appreciate your loyalty in choosing us for your vehicle purchases. We look forward to assisting you with your next car purchase in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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