Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,845 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,845 reviews
August 13, 2024
From start to finished, Clay and his team were awesome. Very responsive to phone calls, and worked to find the vehicle I was looking for. Additionally, the price was right, didn't feel pressured, and the Very responsive to phone calls, and worked to find the vehicle I was looking for. Additionally, the price was right, didn't feel pressured, and they all went out of their way to make me feel welcomed and find the truck I wanted. Highly recommend, and will be using them in the future. More
by cmferguson1981
Verified CustomerEmployees Worked With
August 13, 2024
Karen Pattison was awesome all the way through the transaction. She kept in constant contact with me from start to finish. transaction. She kept in constant contact with me from start to finish. More
by TC
Employees Worked With
August 13, 2024
Recently my Silverado needed routine service. I called and spoke with my Service Advisor, Mr. Bryan Stanley. He got me on the schedule promptly. When dropping off my truck, I was greeted by na I called and spoke with my Service Advisor, Mr. Bryan Stanley. He got me on the schedule promptly. When dropping off my truck, I was greeted by name, a smile and a firm handshake with Mr. Stanley. It's great to be known and receive personalized care from the team at James Wood Motors in Decatur. The oil change, tire rotation and inspection was completed in a timely manner. Mr. Stanley called me when my vehicle as ready. When picking up my Silverado, I was greeted by Mr. Paul Johnson, the Service Department Supervisor. Like Mr. Stanley, Paul greeted me by name, a smile and a firm handshake and thanked me for our business. We chatted a moment. I cant express how important it is to me that the professionals at James Wood Motors care about their customers as observed by their behavior. We highly recommend James Wood Motors in Decatur, Texas. More
by robcox15
August 12, 2024
Took 7-8 days to get my truck looked at. Still not sure about everything that was wrong with it. I know the technician had to do something with a manual regen and a computer issue. I did Still not sure about everything that was wrong with it. I know the technician had to do something with a manual regen and a computer issue. I didn't meet with any service technicians when i picked up my truck. Haven't heard from anyone yet. I had to call the dealership and ask about my truck to find out anything. More
by JDUVALL6890
Employees Worked With
August 12, 2024
Clay Estes did a fantastic job on putting me in the vehicle I wanted and within my budget. Clay/James Wood also got me a fair value for my trade. vehicle I wanted and within my budget. Clay/James Wood also got me a fair value for my trade. More
by cox_danny
Employees Worked With
August 11, 2024
Great service experience and everything went well with my appointment. Very friendly staff and great communication. appointment. Very friendly staff and great communication. More
by ekgatlin
Employees Worked With
August 11, 2024
Mike wheat is top notch! He went out of his way to make the process a pleasant experience! He went out of his way to make the process a pleasant experience! More
by suzannelargent
Employees Worked With
August 09, 2024
The whole group was honest and easy to work with! It was an easy transaction. It was an easy transaction. More
by benfnp
Employees Worked With
August 09, 2024
James Wood Motors has always been my go to for anything vehicle related from purchasing to repairs!' They are wonderful, extremely helpful, affordable, and always provide all services with a smile. They ma vehicle related from purchasing to repairs!' They are wonderful, extremely helpful, affordable, and always provide all services with a smile. They make you feel right at home. The service they provide from oil changes to repairs to sales is always top notch!! I wouldn't go anywhere else. Thank you again for a great experience!! More
by farahnail
August 09, 2024
Easy to work with. Called or texted regularly to keep me posted on the purchase. Filled the tank with gas! This little item alone would make me come back. Loved t Called or texted regularly to keep me posted on the purchase. Filled the tank with gas! This little item alone would make me come back. Loved the digital signing board. More
by hvmgmt
Employees Worked With
Chris in used truck sales gets a 5
