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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,146 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,146 reviews
December 01, 2024
Good experience and highly recommend! Good customer service! They are very knowledgeable and informative on the type of vehicle you want to purchase. Good customer service! They are very knowledgeable and informative on the type of vehicle you want to purchase. More
by ERMABOWEN
Verified Customer
December 01, 2024
They did the oil change and tire rotation quickly. Bryan was awesome as always and very detailed when talking over the phone. Bryan was awesome as always and very detailed when talking over the phone. More
by ASHLEY_ZAMORA25
Employees Worked With
December 01, 2024
I like the service center but it takes way to long to get the service work done. Took my Cadillac in for a simple repair and it took two weeks. So that was two weeks without a vehicle. To long the service work done. Took my Cadillac in for a simple repair and it took two weeks. So that was two weeks without a vehicle. To long More
by KATBOWEN
December 01, 2024
Had to tell them 3 times I did not want a tire rotation also asked for car wash and it wasn’t washed. also asked for car wash and it wasn’t washed. More
by SHERRY.F910
Employees Worked With
November 30, 2024
Truly an amazing dealership. We are repeat customers and the buying process is the easiest. Would recommend using Rocco We are repeat customers and the buying process is the easiest. Would recommend using Rocco More
by sabrina7
Employees Worked With
November 30, 2024
The customer service has always been great friendly and courteous and professional . The service department is clean courteous and professional . The service department is clean More
by BWRANDOLPH4570
Employees Worked With
November 30, 2024
Was so frustrated trying to replace our totaled Tahoe. From waiting for insurance payouts, to looking at used Tahoes. Spent a very frustrating Saturday in our area looking at dealers. Online sellers were From waiting for insurance payouts, to looking at used Tahoes. Spent a very frustrating Saturday in our area looking at dealers. Online sellers were so scammy. Found a Tahoe on Car Fax website, contacted Cathy online. She was very responsive. Drove the hour Friday morning, and left 3 hours later with my Tahoe. More
by sallyebrady
Employees Worked With
Cathy
November 29, 2024
Go see Jeff at James Wood Decatur, TX. You will find Honest and Trustworthy staff! You will find Honest and Trustworthy staff! More
by alisa.dowell
November 29, 2024
Knowledgeable and courteous staff took the time to help me select the right truck by thoroughly explaining various options to ensure I got everything I was looking for. me select the right truck by thoroughly explaining various options to ensure I got everything I was looking for. More
by vanmatrejeremy
Employees Worked With
November 29, 2024
I have purchased 3 vehicles from this dealer and they do the service on all of them! The sales people (Hunter) and (Dane) are excellent and Brian in Service is always so helpful if there is a problem with the service on all of them! The sales people (Hunter) and (Dane) are excellent and Brian in Service is always so helpful if there is a problem with a vehicle! Would highly recommend doing business with them! More
by dmem82
Employees Worked With
