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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,999 reviews

January 04, 2025

This was by far the shortest amount of time I was ever in a car dealership! Quick and easy process, saved me money and time. Very pleased with the service. More

by nicole.drain
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was quick and easy, and that we were able to save you both time and money. Your satisfaction is important to me, and I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

Easy buying process and friendly staff would definitely recommend and return when needing a vehicle More

by tintshoplewisville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Christopher
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had an easy buying process and enjoyed our friendly staff at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to seeing you again when you're in need of another vehicle. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

Incredible customer service! Buying experience is second to none. This is our third vehicle purchase from James Woods and will not buy anywhere else More

by surveytx90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! I'm thrilled to hear that you had an incredible buying experience at James Wood Chevrolet Buick GMC Decatur, especially for your third vehicle purchase! Your loyalty means a lot to me, and I look forward to serving you again in the future. Remember to share your experience with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

I have always had and continue to have the absolute best experience with James Wood in Decatur! They are the best in the automotive buying, and service that I had the please to do business with! Always will More

by KATHLEEN.D.BISHOP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your continued support and I am thrilled to hear that you’ve had the best experience with us at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to going above and beyond for our customers, and it’s great to know that you and your friends feel that way too. I look forward to serving you and your family again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

I am very pleased with the service I received at James Wood. Tony was very professional and took time to explain and answer all my questions. More

by kenneth_deaton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara *****
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Tony provided you with the professional service you deserve. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

Great dealership and always easy to go through the process with! Will continue to come back for next vehicle! More

by asnowball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your loyalty and look forward to assisting you with your next vehicle. Safe travels until then! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 02, 2025

We had a great experience at James wood in Decatur! They were quick and friendly! More

by CHELSEAPATTERSON7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team always strives to provide quick and friendly service, and it’s great to know we met your expectations. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 01, 2025

A employee had stolen a high visibility work jacket from my car. I want it back More

by HUGO_FRAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 01, 2025

Great no hassle experience from Hunter and Jeff. Appreciated the management in a helpfull rather than pushy engagement. More

by PAUL@RIESEFAMILY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Hunter and Jeff at James Wood Chevrolet Buick GMC Decatur. We believe in a helpful, no-hassle approach, and it's fantastic to know that you felt that during your visit. We appreciate your support and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 01, 2025

James next cst. .Woods is a very good dealership to work with. And will come back in the More

by HILDO RAMOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We appreciate your positive feedback about James Wood Chevrolet Buick GMC Decatur. We're glad to hear that you had a good experience with us and we look forward to welcoming you back in the future. If you have any questions or need assistance, feel free to reach out. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com