Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,413 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,413 reviews
March 14, 2026
Very impressed! So friendly, and professional. Matt G. was ready with everything we had called to ask about looking at... Great service! So friendly, and professional. Matt G. was ready with everything we had called to ask about looking at... Great service! More
by hhunterlvn
Verified Customer
March 13, 2026
It was my first time and I thourghly enjoyed the experience...excellent staff! Friendly..suffecient..and professionally friendly..will come again, when needed..thank you.. experience...excellent staff! Friendly..suffecient..and professionally friendly..will come again, when needed..thank you.. More
by dreynolds636
Employees Worked With
March 13, 2026
Great experience, will be coming back Everybody willing to help Will refer to my friends and family Thanks to help Will refer to my friends and family Thanks More
by FMEZA
March 13, 2026
Great dealership! Was greeted right away with someone opening the and pointing out where we needed to go! Everyone was friendly! Was greeted right away with someone opening the and pointing out where we needed to go! Everyone was friendly! More
by ericayowell_730
Employees Worked With
March 13, 2026
Clay Estes has been fantastic to work with for years and years. Dane Shelton has also been great to work with in the finance department. We go out of our way to buy vehicles from James Wood largely on acc years. Dane Shelton has also been great to work with in the finance department. We go out of our way to buy vehicles from James Wood largely on account of these two. More
by tylooney
Employees Worked With
Other Employees :
Dane Shelton
March 13, 2026
Had a great experience! Salesman Tony was amazing and explained all the features and paperwork fully! The sale went smoothly! Thank you for the great experience! Salesman Tony was amazing and explained all the features and paperwork fully! The sale went smoothly! Thank you for the great experience! More
by ericayowell_730
Employees Worked With
March 12, 2026
This was my first time using Wood and was very pleased from the start. I was greated on Saturday by the service advisor and set up appt for later in the week. Upon my arrival I was greated by a porter and from the start. I was greated on Saturday by the service advisor and set up appt for later in the week. Upon my arrival I was greated by a porter and an advisor who escorted me to lounge and quite please with speed of the service and completion of everything I needed done More
by des395
Employees Worked With
March 12, 2026
Everyone was knowledgeable and helpful. We have recommended this dealership to family and friends and we would drive back to Texas to buy another vehicle form James Wood. We have recommended this dealership to family and friends and we would drive back to Texas to buy another vehicle form James Wood. More
by FORBESWELD
Employees Worked With
March 12, 2026
Excellent! I actually got my appointment times messed up and showed up a day late but they were able to work me in. I was there for a recall part and my wait ti I actually got my appointment times messed up and showed up a day late but they were able to work me in. I was there for a recall part and my wait time was not bad! More
by BLONDIE372008
Employees Worked With
