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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,838 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,838 reviews

November 18, 2024

We took our Yukon in for recall work and an update to the system. Always a good experience More

by Gayla.buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! We're glad to hear that your visit for the recall work and system update on your Yukon was a good one. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we appreciate your continued trust in us. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2024

Cathy Spurgeon always takes excellent care of me! Along with the whole staff at James Wood Decatur. More

by danac19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I truly appreciate your kind words about the care you receive from Cathy and our entire staff at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know that we’re meeting your expectations. I look forward to serving you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2024

I’ve enjoyed buying multiple vehicles from James Wood Decatur and our salesmen Clay Estes. More

by tylooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you've had a great experience buying multiple vehicles from James Wood Chevrolet Buick GMC Decatur. Clay is indeed a fantastic member of our team, and I'm glad he was able to assist you. I appreciate your loyalty and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2024

Drew was very friendly and straight forward. I believe he treated me far. He stayed late to show us the trucks we were looking at and was very patient. I will use Drew and James woods again. Tha More

by tman-35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Drew provided such a positive experience during your visit to James Wood Chevrolet Buick GMC Decatur. It's great to know that he was friendly and patient while showing you the trucks. I look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2024

I had a wonderful experience, easy doing business, great people & no hassle dealing. I greatly enjoyed working with sales rep Clay. More

by cdougelliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Clay was able to make the process smooth and enjoyable for you. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2024

Drop off was easy, Brian was very kind and respectful. Oil change was done in a timely manner. More

by ASKJAG05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I appreciate your feedback about your recent visit to James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that Brian provided you with kind and respectful service and that your oil change was completed promptly. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2024

First class service. Most impressed by team work and quality of service. Checkout was fast and accurate More

by GENE.VESTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you were impressed by our teamwork and the quality of service at James Wood Chevrolet Buick GMC Decatur. It's great to know that your checkout experience was quick and accurate. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 17, 2024

No games, no gimmicks. Honest and straightforward from the beginning. Everything the vast majority of dealerships are not. 3rd vehicle purchase since 2014. That speaks for More

by mikeandsis45
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Short
Nov 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experiences at James Wood Chevrolet Buick GMC Decatur have been honest and straightforward. Your continued trust in us for your vehicle purchases means a lot. I'm also glad to know you appreciate our service department. I look forward to serving you again for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 15, 2024

Shawn Howee Friendly knowledgeable customer adviser. He listens to the customer! Work always well done in the timeframe arranged. We have serviced our rare GMC Yukon Hybrid 3 times and will contin More

by retobon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear about your positive experiences with our knowledgeable customer adviser and the service you've received for your GMC Yukon Hybrid at James Wood Chevrolet Buick GMC Decatur. It's great to know that we meet your expectations time and again. I look forward to assisting you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 15, 2024

We moved from Amarillo. My husband had heard good things about James Wood. I have not been let down. They have always been kind and professional. If I have a question or con More

by ZAMJON2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you feel valued and heard during your visits. Your satisfaction is our priority, and I look forward to continuing to serve you and your husband. Please don't hesitate to reach out if you have any questions in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com