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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,135 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,136 reviews

February 17, 2025

Dealer was honest, transparent, and did not pressure us. We had an overall pleasant and great experience with James Wood Motors! More

by hrosky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be honest and transparent. We strive to create a pressure-free experience for our customers, and it's great to know we achieved that during your visit. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 17, 2025

Great deal with! No after market add ons. Pricing was up front. Very thorough demonstration of vehicle and features. Very efficient buying process. More

by bwarren79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with James Wood Chevrolet Buick GMC Decatur. It's great to know that you appreciated our transparent pricing and thorough demonstration of your vehicle. We strive to make the buying process as efficient as possible! We look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 16, 2025

Great customer service, very hinest, they do not wasted your time they give you the best price right away and vest of all NO DEALER PACKAGES More

by plata16clarissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words about the customer service at James Wood Chevrolet Buick GMC Decatur. It's our goal to provide honest and efficient service without unnecessary dealer packages. I'm glad to hear you had a positive experience, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 16, 2025

Quick service & will take you home & pick you up while working on your vehicle. Clean waiting room More

by btchapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that you appreciated our quick service and the convenience of our shuttle service. We're also glad you found our waiting room clean and comfortable. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 16, 2025

We had a great experience. Hunter and Tyler were very easy to deal with. Overall very smooth process. More

by michelle86moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. Hunter and Tyler will appreciate your recognition, and I'm glad to know the process was smooth for you. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 16, 2025

Always outstanding service provided by Bryan Stanley and entire Service Department. Reception crew and cashiers always friendly and helpful. More

by DEFENDERONTHEROAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear about your outstanding experience with Bryan and our entire service department at James Wood Chevrolet Buick GMC Decatur. Our reception crew and cashiers strive to provide friendly and helpful service, and your feedback truly validates their efforts. We look forward to assisting you again next time! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 16, 2025

We recently purchased a 2025 Yukon Denali from James Wood GMC and were very impressed with their service. Our salesman, Clay Estes, found us the exact vehicle that we wanted and secured it for us ahead of t More

by DLH Cattle, LLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear about your positive experience with us at James Wood Chevrolet Buick GMC Decatur while purchasing your 2025 Yukon Denali. It's fantastic to know that Clay went above and beyond to ensure you received the exact vehicle you wanted and provided such thorough assistance. We appreciate your kind words and look forward to continuing to serve you in the future. Enjoy your new Yukon's features, and don't hesitate to reach out if you need anything else! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 15, 2025

Lanny is the best sales person I have ever worked with. He genuinely cares about his customers. We will be back because of Lanny!! More

by arbkc007
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about Lanny. It's fantastic to hear that he made such a positive impression during your visit to James Wood Chevrolet Buick GMC Decatur. We look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 15, 2025

Great selection of vehicles and very helpful people. Will go back time for next vehicle More

by armstrongjack57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found our selection of vehicles appealing and that our team was helpful during your visit. We look forward to assisting you again at James Wood Chevrolet Buick GMC Decatur for your next vehicle! Safe driving! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 15, 2025

Jennifer had everything set up and ready to go for our vehicle repair. Once the work was completed, the service department completed an oil change and our vehicle was ready. I Highly recommend James Wood More

by RICHIER2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jennifer! We truly appreciate your kind words and recommendation for James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that our service department was able to assist you effectively with your vehicle repair and oil change. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com