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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,083 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,083 reviews

November 14, 2025

Was quick in getting my dignosis and resolution to what I needed to correct the problem More

by LAMAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I am glad you had a quick diagnosis and resolution at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is important to us, and I appreciate you taking the time to share your experience. We look forward to seeing you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 13, 2025

Great team to work with, we made a quick evening purchase to get a work truck rolling and it went so well I came back the following morning purchased another truck and ordered one more. Best prices we found More

by jby556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review! I'm glad to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It’s fantastic that Matt was able to assist you so well with your work truck purchases. I appreciate your trust in us and look forward to serving you again in the future. Enjoy your new trucks! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 13, 2025

Pleasant and helpful with customers. Took care of and completed the needed service in a very efficient and timely manner. More

by MRSKEEWEE312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be pleasant and helpful. It's great to know that we could efficiently complete the needed service for you. We appreciate your support and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 12, 2025

Shawn always does a great job . He takes care of everything I need. They do excellent work. And take care of everything. I’ve been using the dealership since I got my Buick. And More

by LLARGENT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am thrilled to hear that Shawn has consistently provided you with excellent service at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to assisting you for many more years to come. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 12, 2025

They were super quick, and very polite. They gave me a time frame and was done within the time frame. More

by mialovecanoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I am glad you found our team at James Wood Chevrolet Buick GMC Decatur to be quick and polite, and that we met your time expectations. We appreciate your kind words and look forward to serving you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 12, 2025

Top notch service! ! Thanks to Matthew in body shop office!! Very happy with service ! Thank u More

by KJFISHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate you taking the time to share your experience with us at James Wood Chevrolet Buick GMC Decatur. I am glad that Matthew provided you with top-notch service in the body shop. We look forward to assisting you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 12, 2025

This was our 5th purchase from James Wood. They do a great job on both sales and service. I always try to buy local and James Wood is only 6 miles from me. More

by cdougelliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur for your purchases and service needs. Supporting local businesses is important, and we're glad to be just a short distance away. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 11, 2025

Chris and Brandt really went above and beyond! I highly recommend working with these two. I appreciate Chris not pulling (the ole salesman spill) on me and let me choose the truck I wanted. Had a More

by Steve Pullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris P. Filline
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Nov 11, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Steve! I am thrilled to hear that Chris and Brandt provided you with exceptional service at James Wood Chevrolet Buick GMC Decatur. It's great to know they were able to help you find the right truck and resolve any issues you encountered. We truly appreciate your recommendation and look forward to assisting you again when you need your next vehicle! Safe travels in your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 11, 2025

They do excellent work in a timely manner. Happy to always use them as my dealership. More

by BRIANKMCBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Brian! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and glad to hear that you are happy with our service. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 09, 2025

Overall great experience. Karen is awesome as always and the finance guys were not trying to force you into buying warranties and other stuff. Thanks More

by ed.wild
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Ed! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It’s fantastic that Karen and our finance team made such a positive impression. I appreciate your support, and we look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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