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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,845 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,845 reviews

September 07, 2024

Karen was very professional yet friendly. She kept me well-informed in our prolonged wait for a 15 passenger van. More

by greenwd32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience! I'm glad to hear that Karen provided you with professional and friendly service while keeping you informed about your 15 passenger van. At James Wood Chevrolet Buick GMC Decatur, I strive to maintain open communication and make your experience as pleasant as possible. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 07, 2024

If you’re shopping for a car New or Pre Owned, don’t waste you time, make James Wood your first stop. You will be glad you did. I am ! More

by e.cmakal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words and I am thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. I'm glad we could assist you in finding the right vehicle. I look forward to welcoming you back for your next car-shopping adventure! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 07, 2024

Christopher F. Was great in assisting us in our truck needs. Found the GMC one ton dually we needed for the right price. More

by chaplainctreat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. It's fantastic that Christopher was able to assist you in finding the GMC one-ton dually you needed at the right price. I appreciate your business and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 06, 2024

Best salesman I have ever had the pleasure to meet and buy a vehicle from. I will be back. More

by workaholic1700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear you had a great experience with our sales team at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again for your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 06, 2024

Was good experience an was really pleased With the how everyone there attends u as they see u walk in More

by oscar.granado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback, Oscar! I'm thrilled to hear that you had a good experience at James Wood Chevrolet Buick GMC Decatur and that our team made you feel welcome. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 05, 2024

Always have had good service at James Wood! We have done business with them for 40 years. More

by GEARHARTDEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It’s customers like you that make our work so rewarding. I look forward to continuing to serve you in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 05, 2024

I’m a repeat customer and will continue to deal with Clayton Estes! From beginning to final signature he makes sure I’m getting exactly what I’m looking for. Not only that his customer service after s More

by gilbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Clayton Estes at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that his dedication to customer service made your visit enjoyable from start to finish. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 05, 2024

Great salesman, very trustworthy & knowledgeable, Enjoyable to work with, Easy to deal with Thanks again More

by craigwade78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing trustworthy and knowledgeable service, and it's great to know you found it enjoyable and easy to work with us. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 04, 2024

Mr Plumlee was awesome to work with! Very understanding and worked with me to get the deal done quickly More

by MPOWDERS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxter Cooper and Dewayne Plumlee
Sep 05, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that Mr. Plumlee was able to assist you in getting your deal done quickly and that he was so understanding. I appreciate your kind words and look forward to serving you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 04, 2024

If I had it to do over I would not purchase the 2024 Terrain! We had 2200 miles on it and something in the transmission went out. It was in the shop for two months had to beg for a loaner.. finally got More

by BKSHAWN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your frustration regarding the issues you've faced with your 2024 Terrain. I appreciate your feedback and take your concerns seriously. If you would like to discuss this further, please reach out to me at James Wood Chevrolet Buick GMC Decatur. I'm here to assist you and ensure you have a positive experience moving forward. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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