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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,748 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,748 reviews

August 05, 2026

They took care of me when no one else would. Very personable dealer and I will most likely go back there for my next ride. More

by HEADYSHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you when you needed it most. We look forward to helping you with your next ride, and are proud to serve customers in the Wichita Falls, Texas area. See you soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 05, 2026

James Wood was exceptional in the car buying process. I never felt any pressure to purchase a vehicle. More

by CHANDLER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Chandler! I’m happy to hear you had an exceptional experience with James Wood Chevrolet Buick GMC Decatur. We strive to make the car buying process enjoyable and pressure-free. We look forward to serving you again in the future! Our community in Wichita Falls, Texas appreciates your support. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2026

I just purchased my new GMC Terrain! I also purchased my previous car from James Wood Motors and both times I was completely satisfied with Randy Williams helping me find and purchase th More

by peggy.anderson.nc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Peggy! I’m thrilled to hear you are enjoying your new GMC Terrain and that Randy was able to assist you again. It’s always our goal at James Wood Chevrolet Buick GMC Decatur to ensure you are completely satisfied. We appreciate your loyalty and look forward to seeing you again soon here in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 04, 2026

Great customer service I always schedule service for my Yukon through James Wood service department. More

by DODD202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I appreciate your loyalty and am glad to hear that you consistently receive great customer service at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring your GMC Yukon is always well taken care of. We look forward to seeing you again for your next service appointment. Proud to serve customers in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 04, 2026

Shawn Hooe - Service Advisor was great and attentive on the repairs and servicing of truck. More

by kw3family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m glad to hear that Shawn provided great and attentive service for your truck at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring your vehicle is well taken care of. I appreciate your support, and we look forward to assisting you again in the future. We proudly serve customers in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 04, 2026

From drop off to pickup they always take care of business. They do a great job and I never have any issues. I couldn’t recommend their service enough! More

by MATMAN_5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Harbour
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Aug 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm so glad to hear that you've consistently had a great experience with our service at James Wood Chevrolet Buick GMC Decatur. I appreciate your recommendation, and we look forward to taking care of you again in the future. We are proud to serve customers in the Keller, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 04, 2026

This is my 2nd truck I’ve purchased from Derek Ward at James wood and I’ll be back soon for an suv for my wife! More

by Tyler@Benchmarkequip.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Delighted to receive such a positive review, Tyler! I’m happy to hear that you chose James Wood Chevrolet Buick GMC Decatur for your second truck purchase with Derek Ward. We can’t wait to help you find the perfect SUV for your wife as well. We look forward to seeing you again soon in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 04, 2026

Salesman was great, Explained everything very well. Finance department was seamless and no high-pressure sales tactics. More

by jleelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our salesman and found our finance department to be seamless. At James Wood Motors, Inc, we strive to provide a pressure-free environment for our customers in Decatur, Texas. I appreciate your feedback, and we look forward to serving you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 03, 2026

Cathy Spurgeon is the best. I bought my last four cars from that lady. She will take care of you. More

by tx911angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for sharing how things turned out, Angel! I’m pleased to hear that you've had such a positive experience with Cathy at James Wood Chevrolet Buick GMC Decatur. We're dedicated to providing excellent service, and it's great to know that Cathy has taken such good care of you over the years. We look forward to assisting you again in the future! We're proudly serve customers in the Keller, Texas area. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 03, 2026

Professional. Friendly. Knowledgeable. Fast service. They did a good job getting the car I wanted More

by kathymc6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Kathy! I’m glad you found our team at James Wood Chevrolet Buick GMC to be professional, friendly, and knowledgeable. It's great to know we could help you get the car you wanted with fast service. We appreciate your support and look forward to seeing you again in the Keller, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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