Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,169 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 3,169 reviews

December 23, 2025

Drew Ward is the best sales representative for James Woods GMC. We spoke over the phone and he had arranged for the new Yukon XL to be ready for me to view and test drive. The numbers worked out after More

by bat212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear about your experience with Drew at James Wood Chevrolet Buick GMC Decatur. It's great to know that you were able to secure your new 2026 GMC Yukon XL AT4. We appreciate your support and look forward to seeing you again soon for your next visit! Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2025

Very thoughtful and helpful. Helped us get the best deal we could with a great vehicle. More

by edgar.zuleta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Edgar! I am thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur thoughtful and helpful in securing a great deal on your vehicle. We appreciate your support and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2025

Cathy was very informative and meet all my expectations with an awesome smile and very appropriated kindness. More

by bill.wylie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Bill! I'm thrilled to hear that Cathy provided you with informative and kind service at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2025

Karen did an excellent job finding my truck and the buying procees was simple. I have worked with her before and will again! More

by crfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am pleased to hear that Karen did an excellent job finding your truck and made the buying process simple for you. Your trust in us at James Wood Chevrolet Buick GMC Decatur means a lot, and we look forward to assisting you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2025

Krystal is great to work with and extremely knowledgeable. Went the extra mile to help. More

by RUSTY.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Rusty! I am delighted to hear that Krystal provided you with exceptional service and went the extra mile to assist you. At James Wood Chevrolet Buick GMC Decatur, we pride ourselves on our knowledgeable team and commitment to our customers. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 21, 2025

My dealership of choice for many years as they always treat me like a valued customer More

by keithdfw2
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued trust and support, Keith! I truly appreciate your loyalty and am pleased to hear that you feel valued at James Wood Chevrolet Buick GMC Decatur. We look forward to continuing to serve you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 20, 2025

Karen Pattenson is always there if we need anything. Everything we could possibly ask for. More

by gullick0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am thrilled to hear that Karen was able to provide you with everything you needed during your experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your kind words and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 20, 2025

Great customer service, great salesman, tons of vehicles to choose from! Highly recommend going to jJames Wood More

by fognozzle99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our customer service and found a wide selection of vehicles at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your recommendation and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 19, 2025

Matt Garretson was great and very kind and helpful. Also has a great sense of humor. The whole process was fast. Everything was explained by both Matt and Ruben in finance. More

by Irene Carranza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantù
Report | Print
Dec 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Irene! I appreciate your kind words about Matt and Ruben at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you found the process fast and that everything was well explained. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 19, 2025

Clay did a great job helping me find the right truck & working with my customer that was buying my old truck which helped reduce my taxes. I can’t believe GM now requires you to buy the operator manual bu More

by psmith9442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Peter, for your wonderful review! I'm thrilled to hear that Clay provided you with excellent service and helped you find the right truck while also assisting with your previous vehicle sale. We appreciate your recommendation and look forward to serving you at James Wood Chevrolet Buick GMC Decatur again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

1
2
3
...
317