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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,083 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,083 reviews

November 18, 2025

My company bought me a new truck for travel and work, I came in and met with Tony told what i was looking for He showed me some option, sent them back to company. Got you guys set up as a vender and they m More

by shannon.davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Shannon! I am delighted to hear about your positive experience with Tony and the smooth process of purchasing your new truck at James Wood Chevrolet Buick GMC Decatur. It's great to know that our finance and accounting team made everything seamless for you. We're looking forward to assisting you with future pickups as your company grows. If you have any questions or need assistance, don’t hesitate to reach out. Safe travels with your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 18, 2025

It was so easy to Make an appointment online. Everyone was very efficient at the service desk. Shawn explained everything to me. He was extremely polite and helpful. He answered all the questions More

by MFRANCESLOWE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind review, Frances! I'm glad to hear that you found it easy to make an appointment online and that Shawn provided you with excellent service. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure our customers have a seamless experience. We look forward to welcoming you back next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 17, 2025

Overall I was pleased with the process, a loaner was ready for me when I arrived and the cosmetic repairs to the wheels only took 2 days. More

by brian.yeomans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Mitchell
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Nov 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Brian. I'm delighted to hear that you were pleased with the process and that your loaner car was ready upon your arrival. It’s great to know that the cosmetic repairs were completed in just two days. We appreciate your feedback and hope to serve you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 17, 2025

They were great! Helped me through the process and made it very easy on me More

by edgardojuan24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind feedback, Edgardo! I'm glad to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to making the car-buying process as easy as possible. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 17, 2025

Buy a new vehicle can be very difficult and stressful. My experience at Jame Wood GMC was extremely calm and good. Drew was very attentive throughout the entire buying process. There was no pressure More

by bobbyleerichey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawby
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Nov 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your thoughtful and encouraging review, Bobby! I'm excited to hear that your experience at James Wood Chevrolet Buick GMC Decatur was calm and enjoyable. It's great to know that Drew and Jeff made the buying process seamless for you. We're proud to offer fair pricing and exceptional service, and I appreciate you making the one-hour drive to see us. Our team looks forward to assisting you again in the future. Enjoy your new 2025 GMC Sierra 2500HD! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 15, 2025

Straight shooters, no games. The deal they quoted was the deal they gave. I Drove from Phoenix to do business here again. More

by dtmonalimb.rock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback! I am pleased to hear you had a straightforward experience with us at James Wood Chevrolet Buick GMC Decatur. It's great that you chose to drive all the way from Phoenix to do business with us again! We appreciate your trust in us and look forward to serving you in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 15, 2025

Very good experience in an attempt to try to get an oil change. Will do again More

by FDT6591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience! I'm thrilled to hear that you had a very good experience with us at James Wood Chevrolet Buick GMC Decatur while getting an oil change. We look forward to seeing you again for your next service! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 14, 2025

Quick and easy, love my new truck. Highly recommended dealership and Tyler is the man to talk to More

by dkmurphy84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty
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Nov 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I am glad to hear you had a quick and easy experience at James Wood Chevrolet Buick GMC Decatur and that you love your new truck. Tyler appreciates the shout-out. We look forward to serving you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 14, 2025

Dason took amazing care of my car and kept me up to date throughout the entire experience. Mr. Stokes made the repair seamless and kept a watchful eye from start to finish. Would highly recommend. More

by BRADLEYMCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Bradley! I am happy to hear that Dason and Stokes provided you with excellent service at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to assisting you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 14, 2025

Friendly staff, clean waiting area, and excellent care of my truck!! Great people work here!! More

by SHAWNHAAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the review, Shawn! It's great to hear you had a positive experience with our friendly staff and appreciated the clean waiting area at James Wood Chevrolet Buick GMC Decatur. We take great pride in providing excellent care for our vehicles. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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