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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,654 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,654 reviews
June 22, 2026
Great group to work with. Asa and the entire sales group made my purchase very simple and painless. Asa and the entire sales group made my purchase very simple and painless. More
by tbrewer1965
Verified CustomerEmployees Worked With
June 22, 2026
Great dealership, nice staff, very friendly. Would use again. Thanks for helping us get our Yukon ordered! Would use again. Thanks for helping us get our Yukon ordered! More
by scrawford454
Employees Worked With
June 22, 2026
Shawn goes out of his way to take care of me and my wifes trucks and make sure we get back out on the road quick and easy trucks and make sure we get back out on the road quick and easy More
by SLAUDERDALE
Employees Worked With
June 22, 2026
Very nice dealership with very nice people. This place has always taken care of me and my family. Clay Estes is one of the BEST. He always comes through. This place has always taken care of me and my family. Clay Estes is one of the BEST. He always comes through. More
by shane.shockley
Employees Worked With
June 21, 2026
I was delighted to discover that you could purchase a vehicle without being ran through by people trying to get you to buy something else and spend more money on thing I didn't need. Clay was awesome by vehicle without being ran through by people trying to get you to buy something else and spend more money on thing I didn't need. Clay was awesome by the way I could not have ask for a better sales associate. He did not push, nor did he try to push things on us that we did not need. Clay also went above and beyond to make sure my wife understood everything she needed to about her new truck. Clay was the reason we purchased our new truck from your company. Give that guy a raise, if that's the way things work lol. More
by kevinsams42
Employees Worked With
June 19, 2026
Another new vehicle from James Wood - Decatur. Karen always makes us feel welcome and makes sure we get the best deal she can get us. Karen always makes us feel welcome and makes sure we get the best deal she can get us. More
by SCOTT
Employees Worked With
June 19, 2026
My experience with Wesley was pleasant. He understood my approach and what I wanted in the transaction, which made the purchase that much smoother. Asa was also great to work with. There we He understood my approach and what I wanted in the transaction, which made the purchase that much smoother. Asa was also great to work with. There were some minor issues that needed attention and Asa made sure all was arranged for them to be corrected. My only disappointment was my new purchase not being washed and detailed before driving it home. Overall, I had a great experience there at the pre-owned office... much, much better than my purchase last year from the competitor down the street!!! More
by pudhair9502
June 19, 2026
Great service advisor & kept me updated on my Chevy as second time it been in for same problem! Happy now second time it been in for same problem! Happy now More
by TOMJOSIAHJR
Employees Worked With
June 19, 2026
Tony Lara is a rockstar. Very helpful. He answered all of my questions. Made the purchase process very, very easy and even brought our new car to us. Very helpful. He answered all of my questions. Made the purchase process very, very easy and even brought our new car to us. More
by mkevincrabtree
Employees Worked With
