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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,859 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,859 reviews
September 08, 2025
Cathy was very helpful and a true professional. Very friendly and knowledgeable. The truck was excellently detailed. I will definitely buy from Cathy and James Wood on my next purchase!! Very friendly and knowledgeable. The truck was excellently detailed. I will definitely buy from Cathy and James Wood on my next purchase!! More
by larryjones0525
Verified CustomerEmployees Worked With
September 08, 2025
Polite, excellent updates, showed customer care, met all expectations, represented Jane’s Wood Dealership by taking ownership for customers expectations, represented Jane’s Wood Dealership by taking ownership for customers More
by jdrich83
Employees Worked With
Other Employees :
Madesta (excellent employee)
September 08, 2025
From my first call to driving my new truck off the lot, the experience was very good. I had been attracted to offers advertised by other dealers that ended up being smoke and mirrors. Drew and the dealersh the experience was very good. I had been attracted to offers advertised by other dealers that ended up being smoke and mirrors. Drew and the dealership offered competitive pricing and honest dialogue. More
by swardfight
September 08, 2025
Dason in the service department is top knock. This dealership is now our go-to dealership for service on our vehicles. I typically wait for my vehicle to be serviced. The folks there are alway This dealership is now our go-to dealership for service on our vehicles. I typically wait for my vehicle to be serviced. The folks there are always friendly and knowledgeable. Its a great place to go. More
by carlosu300tx
September 07, 2025
Ricky Delgado did a fantastic job helping get what I needed and wanted. Great experience here! needed and wanted. Great experience here! More
by bigboy_lawdawg
September 07, 2025
Always polite and courteous with customer in mind. Total professionals and giving their utmost service. Total professionals and giving their utmost service. More
by LDAVIS85086
Employees Worked With
September 05, 2025
I reached out to inquire about a vehicle. Immediately got a response from Rocco that it was still available. Worked out most everything ahead of time over the phone and showed up and bought Immediately got a response from Rocco that it was still available. Worked out most everything ahead of time over the phone and showed up and bought the vehicle and drove off in less than an hr. A+ experience More
by mattjlhope
Employees Worked With
September 04, 2025
Outstanding through and through. Fair price, honest and up front. Zero add ons and knowledgeable staff at every turn. Completely satisfied in all aspects of the sale. Thank you, Fair price, honest and up front. Zero add ons and knowledgeable staff at every turn. Completely satisfied in all aspects of the sale. Thank you, More
by guythehunter716
Employees Worked With
September 04, 2025
They were very friendly & helpful when we were looking for a new car. Clay Estes was so nice & patient with us seniors. If you are looking for a new car I would recommend him to anyone. for a new car. Clay Estes was so nice & patient with us seniors. If you are looking for a new car I would recommend him to anyone. More
by jlshifflett1952
September 04, 2025
I have had body work done in the past and was pleased then I was pleased one again with speed and quality of work then I was pleased one again with speed and quality of work More
by jim@jdtaylorfamily.com
Employees Worked With
