Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,627 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,627 reviews
Verified Customer
June 06, 2026
We had an amazing experience at this dealership after having a horrible experience at another different one. Paul listened and helped me find exactly what I wanted. having a horrible experience at another different one. Paul listened and helped me find exactly what I wanted. More
by magrumble
Employees Worked With
Paul Anderson
June 05, 2026
I had an outstanding experience with the James Wood Motors Service Department. From the moment I arrived, the entire team was professional, friendly, and focused on providing exceptional customer servi Motors Service Department. From the moment I arrived, the entire team was professional, friendly, and focused on providing exceptional customer service. A special thank you goes to my service advisor, Bryan Stanley. Bryan was knowledgeable, attentive, and kept me informed throughout the entire service process. He took the time to explain everything clearly, answered all of my questions, and made sure my vehicle was taken care of properly. It's refreshing to work with someone who genuinely cares about his customers and goes the extra mile to ensure a positive experience. The service was completed on time, the communication was excellent, and the quality of work exceeded my expectations. Bryan's professionalism and commitment to customer satisfaction are a true asset to James Wood Motors. I highly recommend the James Wood Service Department and Bryan Stanley to anyone looking for honest, reliable, and first-class vehicle service. I will definitely be returning for all of my future service needs. More
by cwalker92
Employees Worked With
June 05, 2026
Very pleased with the service at James Wood Decatur TX. The sales staff are super friendly and made my purchase fast and easy. The sales staff are super friendly and made my purchase fast and easy. More
by buddythomason
Employees Worked With
June 05, 2026
I bought my truck at James Woods it has been serviced by Shawn Hooe since new would not take it anywhere else! Shawn Hooe since new would not take it anywhere else! More
by JSTAPLETON100
Employees Worked With
June 05, 2026
Vehicle check in was on time and the full service occurred timely while I waited. occurred timely while I waited. More
by blhuizenga
Employees Worked With
June 05, 2026
Service Tech was friendly and courteous. This service took a little longer than expected. My regular service tech was off, and the fill ins did not keep me informed of the progress like in t This service took a little longer than expected. My regular service tech was off, and the fill ins did not keep me informed of the progress like in the past visits. Had to check on my own after waiting close to 2 hours. More
by RWHITSON63
Employees Worked With
June 05, 2026
Working with Paul Anderson at James Wood motors over the last year has been a great experience, thanks guys for the great deals. last year has been a great experience, thanks guys for the great deals. More
by codydean
June 04, 2026
Everything went smoothly and Clay was excellent to work with. Cannot remember the finance persons name but the experience was great. with. Cannot remember the finance persons name but the experience was great. More
by wse425
Employees Worked With
June 04, 2026
Great service and the service was completed quickly. I was surprised it took such little time I was surprised it took such little time More
by SMKASPER1
Employees Worked With
