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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,331 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,331 reviews
Verified Customer
February 12, 2026
I have been using James Woods for my service for 10 years. Until last year I have had total faith in them. This last 1-2 years it has been less. during the remodel it was hit and miss then total turn years. Until last year I have had total faith in them. This last 1-2 years it has been less. during the remodel it was hit and miss then total turn over in service staff. You call to set appointment and the call is not returned. You come by and make an appointment. I am hoping that they return to my former state of appreciation. More
by RSJOYCE
February 12, 2026
They took good care of me and the issue was resolved. They made sure to do the job well and to do the right thing without fighting about it. They made sure to do the job well and to do the right thing without fighting about it. More
by chrisco1928
Employees Worked With
February 12, 2026
Great service with exceptional customer service and great members working to help assist one’s needs members working to help assist one’s needs More
by DSANDATE42
February 12, 2026
Love Tyler Mayfield! He’s the reason I walked through the door. Wonderful experience purchasing my new vehicle. He’s the reason I walked through the door. Wonderful experience purchasing my new vehicle. More
by beth.helton
February 12, 2026
The service was great and everyone I saw was being very polite. I really appreciated that I was not ignored but treated with respect and my business was appreciated! polite. I really appreciated that I was not ignored but treated with respect and my business was appreciated! More
by DLEESAKA
Employees Worked With
February 11, 2026
Excellent service. Couldn’t be happier with the attention given by our service writer Bryan. Thank you so much. Couldn’t be happier with the attention given by our service writer Bryan. Thank you so much. More
by VEEJAA.W
Employees Worked With
February 11, 2026
Great experience all the way around. Clay was my salesman and excellent to work with. Will definitely be going back! Clay was my salesman and excellent to work with. Will definitely be going back! More
by Matt
Employees Worked With
February 11, 2026
James Wood Chevy was a great place to buy a vehicle. From the moment I walked in, the atmosphere was welcoming and relaxed. The entire process felt straightforward and transparent, without any of the ty From the moment I walked in, the atmosphere was welcoming and relaxed. The entire process felt straightforward and transparent, without any of the typical high-pressure sales tactics you sometimes expect at a dealership. Tyler Glaros was especially outstanding to work with. He was professional, kind, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable every step of the way. I never felt rushed or pressured, which made the experience enjoyable and stress-free. If you’re looking for a no-pressure, professional car-buying experience, I highly recommend James Wood Chevy—and be sure to ask for Tyler Glaros! More
by michaeldeprato
Employees Worked With
February 11, 2026
I never worry about the service of my vehicle when Ms Gipson is in charge. I'm always in and out quickly and she makes sure any issues are resolved. Gipson is in charge. I'm always in and out quickly and she makes sure any issues are resolved. More
by JIMEARLY
Employees Worked With
