Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,245 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,245 reviews
January 12, 2026
Matt was great to work with on this purchase. He understood my time schedule, the deal I wanted, and he made it happen. I highly recommend James Wood Motors and Matt Garretson. He understood my time schedule, the deal I wanted, and he made it happen. I highly recommend James Wood Motors and Matt Garretson. More
by johngorbutt
Verified CustomerEmployees Worked With
January 12, 2026
Excellent experience at this dealership. From the first internet inquiry to the test drive to the signing of the paperwork, Cathy was a pleasure to work with. We will buy from Cathy again. From the first internet inquiry to the test drive to the signing of the paperwork, Cathy was a pleasure to work with. We will buy from Cathy again. More
by sharrock454
Employees Worked With
January 11, 2026
Great place to do do business. Great selection, great service and pleasant atmosphere. I strongly recommend. Great selection, great service and pleasant atmosphere. I strongly recommend. More
by dwayne.trussell
Employees Worked With
January 10, 2026
Dealership is welcoming, clean and does not pressure people when looking or purchasing. Friendly, straight-forward staff. people when looking or purchasing. Friendly, straight-forward staff. More
by brandontmalone
Employees Worked With
January 09, 2026
Took my new canyon in for its first service as well as a warranty fix on the headliner. Dason took care of both items while I waited. Great job Dason warranty fix on the headliner. Dason took care of both items while I waited. Great job Dason More
by STEVE.KELSEY
Employees Worked With
January 09, 2026
Billy , was wonderful and very helpful in every aspect of getting my new truck. the whole transaction went very smooth. This is my third truck from James Woods. getting my new truck. the whole transaction went very smooth. This is my third truck from James Woods. More
by DCTATE1952
January 09, 2026
Purchased a Chevrolet Tahoe from Bob Miller and it was a great experience. So glad we drove up here from DFW area, it was well worth the drive. Diverse inventory, no add ons, no sales person juggling five great experience. So glad we drove up here from DFW area, it was well worth the drive. Diverse inventory, no add ons, no sales person juggling five customers, just great customer service. Bob was very knowledgeable and personable, we basically spent the afternoon with him. He took the time to show us the Chevy App and went over the vehicle settings with us. More
by oconnell.cindy2
Employees Worked With
January 08, 2026
Each staff member was very kind and courteous. Waiting area had plentiful seating, was clean and comfortable. Waiting area had plentiful seating, was clean and comfortable. More
by awaddell3
January 08, 2026
Clay Estes at James Wood was great to work with. Clay knew our budget and did everything he could to get my wife the car she wanted at the budget number we needed. Clay was also very helpful after p Clay knew our budget and did everything he could to get my wife the car she wanted at the budget number we needed. Clay was also very helpful after purchase to make sure we knew everything about the car and the technology inside the car. Our finance agent was also great! Jeff Mawby. Jeff worked to get a great finance rate for us which helped tremendously! Both individuals stayed late to be sure we were all taken care of. More
by Rmartin.techologyadvocate
January 08, 2026
This is my third car from James Wood. I have never been disappointed in the sales and service departments. Karen Pattison is a true professional. I have never been disappointed in the sales and service departments. Karen Pattison is a true professional. More
by gsgirl
Employees Worked With
