Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,649 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,649 reviews
June 21, 2026
I was delighted to discover that you could purchase a vehicle without being ran through by people trying to get you to buy something else and spend more money on thing I didn't need. Clay was awesome by vehicle without being ran through by people trying to get you to buy something else and spend more money on thing I didn't need. Clay was awesome by the way I could not have ask for a better sales associate. He did not push, nor did he try to push things on us that we did not need. Clay also went above and beyond to make sure my wife understood everything she needed to about her new truck. Clay was the reason we purchased our new truck from your company. Give that guy a raise, if that's the way things work lol. More
by kevinsams42
Verified CustomerEmployees Worked With
June 19, 2026
Another new vehicle from James Wood - Decatur. Karen always makes us feel welcome and makes sure we get the best deal she can get us. Karen always makes us feel welcome and makes sure we get the best deal she can get us. More
by SCOTT
Employees Worked With
June 19, 2026
My experience with Wesley was pleasant. He understood my approach and what I wanted in the transaction, which made the purchase that much smoother. Asa was also great to work with. There we He understood my approach and what I wanted in the transaction, which made the purchase that much smoother. Asa was also great to work with. There were some minor issues that needed attention and Asa made sure all was arranged for them to be corrected. My only disappointment was my new purchase not being washed and detailed before driving it home. Overall, I had a great experience there at the pre-owned office... much, much better than my purchase last year from the competitor down the street!!! More
by pudhair9502
June 19, 2026
Great service advisor & kept me updated on my Chevy as second time it been in for same problem! Happy now second time it been in for same problem! Happy now More
by TOMJOSIAHJR
Employees Worked With
June 19, 2026
Tony Lara is a rockstar. Very helpful. He answered all of my questions. Made the purchase process very, very easy and even brought our new car to us. Very helpful. He answered all of my questions. Made the purchase process very, very easy and even brought our new car to us. More
by mkevincrabtree
Employees Worked With
June 19, 2026
Shawn in service always takes care of us. He is on point regardless if I am talking to him on the phone or in person. He is on point regardless if I am talking to him on the phone or in person. More
by SMARTPAM57
Employees Worked With
June 19, 2026
I have dealt with the dealership many times over the years and have found to be very helpful and courteous each time. years and have found to be very helpful and courteous each time. More
by mdmeadows
June 18, 2026
Landon is the best. Anything we need, he takes care of. We will always choose James Wood Motors for our company truck needs. Thank you! Anything we need, he takes care of. We will always choose James Wood Motors for our company truck needs. Thank you! More
by ahamilton
June 18, 2026
I had a wonderful experience working with Jennifer Westerlund at James Wood Decatur. The communication throughout the entire process was consistent, and she kept me updated every step of the way. My v Westerlund at James Wood Decatur. The communication throughout the entire process was consistent, and she kept me updated every step of the way. My vehicle was repaired quickly and thoroughly. I highly recommend Jennifer and the service department team for their professionalism! More
by max49
Employees Worked With
Other Employees :
Paul Johnson
June 18, 2026
Best buying experience ever. It was seamless from negotiation to delivery. I never felt pressured and walked out a happy customer. Well worth the 45 min drive from the metropl It was seamless from negotiation to delivery. I never felt pressured and walked out a happy customer. Well worth the 45 min drive from the metroplex More
by jeff.iverson
Employees Worked With
