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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,252 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,252 reviews
January 15, 2026
Shawn is outstanding at getting the job done! Wie have been customers of James Wood since we lived in this area and will continue to do so. Wie have been customers of James Wood since we lived in this area and will continue to do so. More
by TIGERLILY108
Verified CustomerEmployees Worked With
January 15, 2026
Tyler was a great salesman to work with on the purchase of my new truck. I had a couple of issues with the truck after my purchase and General Sales Manager Brandt made sure to get it taken care of in a ti of my new truck. I had a couple of issues with the truck after my purchase and General Sales Manager Brandt made sure to get it taken care of in a timely manner. I would not hesitate to shop here again and will refer family and friends. More
by geremygordon
January 14, 2026
Have always had great service at James Wood. Shawn Hooe is an excellent service advisor. Always keeps me informed on the status of my vehicle. Shawn Hooe is an excellent service advisor. Always keeps me informed on the status of my vehicle. More
by david5811
Employees Worked With
January 13, 2026
It was a great experience. The salesman went above and beyond on customer service. The only place I’ll buy from. The salesman went above and beyond on customer service. The only place I’ll buy from. More
by veldabates
Employees Worked With
January 13, 2026
Helpful staff talk to you like a friend not a customer work hard to get financing fair prices these people goo above and beyond to give a great buying buying experience i would definitely buy here again work hard to get financing fair prices these people goo above and beyond to give a great buying buying experience i would definitely buy here again More
by tmerit50
January 12, 2026
This is the third vehicle I bought off clay he's always treated me very well and enjoyed the visit consider him as a friend treated me very well and enjoyed the visit consider him as a friend More
by KELLY.ROE
January 12, 2026
Not pushy. They listened to what we wanted and everyone we came into contact with was helpful and friendly. We are glad we bought our truck from them. First tim They listened to what we wanted and everyone we came into contact with was helpful and friendly. We are glad we bought our truck from them. First time but we will be back for sure. More
by amymali2011
Employees Worked With
January 12, 2026
Matt was great to work with on this purchase. He understood my time schedule, the deal I wanted, and he made it happen. I highly recommend James Wood Motors and Matt Garretson. He understood my time schedule, the deal I wanted, and he made it happen. I highly recommend James Wood Motors and Matt Garretson. More
by johngorbutt
Employees Worked With
January 12, 2026
Excellent experience at this dealership. From the first internet inquiry to the test drive to the signing of the paperwork, Cathy was a pleasure to work with. We will buy from Cathy again. From the first internet inquiry to the test drive to the signing of the paperwork, Cathy was a pleasure to work with. We will buy from Cathy again. More
by sharrock454
Employees Worked With
January 11, 2026
Great place to do do business. Great selection, great service and pleasant atmosphere. I strongly recommend. Great selection, great service and pleasant atmosphere. I strongly recommend. More
by dwayne.trussell
Employees Worked With
