James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

VERY PLEASED WITH THE USED TAHOE THAT WE PURCHASED! ON THE WAY BACK TO ARKANSAS THE A/C QUIT WORKING AND UPON MY RETURN HOME I REACHED OUT TO MY SALESMAN, CHRIS, AND EXPLAINED MY CONCERN. I FOLLOW ON THE WAY BACK TO ARKANSAS THE A/C QUIT WORKING AND UPON MY RETURN HOME I REACHED OUT TO MY SALESMAN, CHRIS, AND EXPLAINED MY CONCERN. I FOLLOWED UP WITH AN EMAIL AND HE FOLLOWED IT UP WITH A PHONE CALL AND THEY TOOK CARE OF THE COST TO REPAIR A/C ONCE I RETURNED HOME. THIS SHOWS THEIR COMMITMENT TO QUALITY SERVICE! THANKS! More

James Wood service is exceptional. Our vehicles have always been taken care of by them and we have not had to return for corrections on any work they’ve completed. Our service advisor, Our vehicles have always been taken care of by them and we have not had to return for corrections on any work they’ve completed. Our service advisor, Krystal Gipson is top notch. More

My truck was there for 2 weeks due to a hard start issue. You changed my oil, telling me that needed to be done for diagnostic purposes (though it had just been changed 200miles prior). You checked my batter You changed my oil, telling me that needed to be done for diagnostic purposes (though it had just been changed 200miles prior). You checked my battery & was told it was perfectly fine & to bring it back in 2K miles for a oil sample test. Today at 99,620 miles sitting on a 2‐lane bridge, my truck just died. Dead battery. I had to be towed to O'Reilly Auto Parts ($150 tow) to purchase a $300 battery. Interesting that when my truck was in your service center 2 weeks ago under warranty, I was told my battery was fine. More

The gentleman that help me where amazing! Couldn’t ask for better service! They were fast and reliable! Highly recommend to anyone!! Couldn’t ask for better service! They were fast and reliable! Highly recommend to anyone!! More

I selected "yes" on reccomending the service center, but it is really a maybe. Although I trust the dealership and have bought multiple vehicles from them, I have been less than impressed with the service I it is really a maybe. Although I trust the dealership and have bought multiple vehicles from them, I have been less than impressed with the service I have recieved over the last two weeks. My truck received some bad fuel and it took two weeks to get the results and to get it fixed. Upon picking up my truck, it was not washed and they gave me less than a 1/4 tank of fuel. I had paid extra to have it towed to them, because I trusted them and I expected a little better care and response. Upon picking up my truck after the repair, on the way home there was a petroleum/oil leak that completely covered the underside of the truck. I had it towed back to them the next day and we are going on 12 days with no resolove. The communication has been lacking and I seem to have be the one to innitiate the call to get updates. Frustrating experience. More

clay treated me good and was quick to take care of all the details to make it quick and easy the details to make it quick and easy More

They had my car for a month and when I got it back it was dirty. I would think that after having the car for that long it would be returned cleaned. This is the first time I have received a car back from a s dirty. I would think that after having the car for that long it would be returned cleaned. This is the first time I have received a car back from a service department in this condition so my expectation may not be inline with the way you guys return vehicles to customers. More

This is the second vehicle that I purchased with them. Karen Pattison has been exceptional both times. I tried to get my neighbor to get his new truck with her. Karen Pattison has been exceptional both times. I tried to get my neighbor to get his new truck with her. More

I had a great experience purchasing my 2026 GMC Sierra. My salesman went above and beyond throughout the entire process. He explained everything as clearly as possible, answered all of my questions, and he My salesman went above and beyond throughout the entire process. He explained everything as clearly as possible, answered all of my questions, and helped me in every way he could. I was also very happy with the financing process and the warranties that were included. They were able to get my truck bed liner installed the same day, which I really appreciated. One thing that really stood out was that the wrong color side steps were originally installed on my truck. My salesman actually noticed the mistake himself and immediately made sure it was corrected and the right ones were installed. Overall, I felt like he genuinely cared about making sure everything was right before I left. Great customer service and a very good buying experience. I would definitely recommend him and the dealership. More