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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,474 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,474 reviews

April 14, 2026

Messed up my financing. My refund for unused warranty has not been issued. Wasn’t even started and I had to resend documents. Car has been in shop twice since I bought it 2 More

by ZIPNFLASH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Huddleston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2026

Did a great job on my most recent repairs. price was competitive and service was great very friendly and helpful. More

by JOEGUINN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Joe! I’m thrilled to hear that you had a great experience with the repairs at James Wood Chevrolet Buick GMC Decatur. We always strive to provide friendly and helpful service, and I’m glad that we could meet your expectations. Looking forward to seeing you again for your future automotive needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 14, 2026

We had a very good experience buying from James Wood and Drew Ward our salesman was outstanding!! More

by gregknutson71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantu
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Greg! I'm thrilled to hear that you had a great experience buying from James Wood and that Drew provided outstanding service. I appreciate your support, and we hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 13, 2026

They took great care of my truck and kept me updated on what was being done to my vehicle More

by jd4010b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you felt well taken care of during your truck's service at James Wood Chevrolet Buick GMC Decatur. Keeping you updated is important to us. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 11, 2026

This was my 5th vehicle to purchase from James Wood and Randy Williams. I couldn’t ask for a better experience! More

by CDSPEARMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your loyalty and am thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. It’s always a pleasure to serve our returning customers, and we look forward to assisting you with your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 11, 2026

Always enjoy mytime at woods dealers everyone is kind and considerate.i. service writer explained what will and dif happen..saved me money with my gm cc thanks to all l More

by LEROY18201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Leroy! I’m thrilled to hear that you always enjoy your time at James Wood Chevrolet Buick GMC Decatur. It's great to know that we provided clear explanations and helped you save money. I really appreciate your kind words, and our team looks forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 10, 2026

We really enjoyed the buying process at James Wood. Every interaction was professional, friendly and everyone was knowledgeable. More

by kathyldollar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane
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Apr 11, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Kathy! I’m happy to hear you enjoyed the buying process at James Wood Chevrolet Buick GMC Decatur. We take pride in providing professional and friendly service, and it's great to know that you found everyone knowledgeable. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 10, 2026

Another round of trucks and another great experience from James wood, thank yall very much! More

by tallbritton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Appreciate you taking time to let us know how everything went! I'm glad to hear that you had another great experience with us at James Wood Chevrolet Buick GMC Decatur. I appreciate your support, and we look forward to serving you again in the future. Enjoy your new trucks! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 09, 2026

Staff Very friendly, clean, nice waiting area. I like they clean the truck after getting it done More

by DIANATORRES_1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Diana! I’m thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. We take pride in providing a friendly atmosphere and maintaining a clean environment for our customers. I’m also glad you appreciated the truck cleaning service. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 09, 2026

When we drove into the service department a man met us. We told him what we needed and he explained what they would do and how long it would take. He was very friendly and told us where we could wait. The More

by vickiet347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Really don’t know the names of the ones we talked with.
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Apr 09, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Vickie! I’m delighted to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that we provided friendly service and a comfortable waiting atmosphere. We truly appreciate your kind words and look forward to welcoming you back for your next service visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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