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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,482 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,482 reviews

April 16, 2026

Rocco was a great help very informative supportive gave me a great deal look forward to doing business in the future More

by sainron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Rocco provided you with great support and helped you secure a fantastic deal at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your business and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 16, 2026

It was a good experience overall. It took me a bit to get the interest rate to where we wanted but yall made it happen. Not sure I am a fan of the add on tire sludge that yall want to More

by skippy-356
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I’m glad to hear that you had a good experience overall at James Wood Chevrolet Buick GMC Decatur and that we were able to help with the interest rate. I appreciate your thoughts regarding the add-on tire sludge and understand the importance of offering options to you as our customer. Your input is valuable, and we will certainly take it into consideration. We hope to see you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 15, 2026

They are always efficient and helpful when I drop my car off. I can count on excellent service each time. More

by rachelleahrecords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Rachelle! I’m thrilled to hear that you consistently receive efficient and helpful service at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in me and we look forward to seeing you again for your next visit! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 15, 2026

They are both personal and professional. . they really take the time to make sure they are helping you in every way!! More

by tlselle0528
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Anderson & Marty Mitchell
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Selle! I truly appreciate your feedback about the team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you felt both personally and professionally supported during your experience. We look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 15, 2026

Great place to get your automobile taken care of. The people in service are really nice. And they always keep you informed about your vehicle. I’ve been doing business there for many years. Bryan Sta More

by LMISTYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I greatly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur over the years. I'm happy to hear that Bryan and our service team have consistently provided you with excellent care and communication regarding your vehicles. We look forward to serving you for many more years to come! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 15, 2026

I am very happy with Karen Pattison and the way she treats me when I call about a new vehicle. She has always been up front and fair. She is the reason I keep trading with James Wood of Decatur. More

by paul.bennett0622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Paul! I’m pleased to hear about your positive experience with Karen at James Wood Chevrolet Buick GMC Decatur. It's great to know that her upfront and fair approach keeps you coming back. We look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 15, 2026

Clean. .had coffee..people were nice and kept me updated on what was being done More

by hamiltonbill266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Bill, thank you for your kind words! I’m delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback about our clean facilities and attentive staff. We look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 14, 2026

Karen was able to find me a car I wanted from another dealership. The process was quick and easy. I enjoyed my experience with her. More

by remily
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Remily! I’m thrilled to hear that Karen helped you find the car you wanted and that your experience was quick and easy. At James Wood Chevrolet Buick GMC Decatur, we strive to make every customer’s journey enjoyable. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 14, 2026

Messed up my financing. My refund for unused warranty has not been issued. Wasn’t even started and I had to resend documents. Car has been in shop twice since I bought it 2 More

by ZIPNFLASH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Huddleston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2026

Did a great job on my most recent repairs. price was competitive and service was great very friendly and helpful. More

by JOEGUINN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Joe! I’m thrilled to hear that you had a great experience with the repairs at James Wood Chevrolet Buick GMC Decatur. We always strive to provide friendly and helpful service, and I’m glad that we could meet your expectations. Looking forward to seeing you again for your future automotive needs! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

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