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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,757 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,757 reviews
August 10, 2026
Derik was fantastic in his transparency and patience. I never felt pressured at any point in time. I’d also like to commend Jeff B who was the same. Also felt comfortable with finance. Was never pressure I never felt pressured at any point in time. I’d also like to commend Jeff B who was the same. Also felt comfortable with finance. Was never pressured into any products. Quick transaction all around. More
by cwnzphillips
Verified Customer
August 09, 2026
Dawson was My service representative. He kept in touch with me weekly about my vehicle. Although my Tahoe had total mechanical failure, Dawson always reassured me that I would be taken ca He kept in touch with me weekly about my vehicle. Although my Tahoe had total mechanical failure, Dawson always reassured me that I would be taken care of. He kept true to his word. I have my Tahoe back and it is running smoothly. I appreciate Dawson keeping me posted it definitely helped me stay calm! More
by KIRKLYNNE
Employees Worked With
August 07, 2026
Overall satisfaction with the dealer as a whole. The sales staff, finance staff, and management.were all professional and courteous. The sales staff, finance staff, and management.were all professional and courteous. More
by seluman1963
Employees Worked With
August 07, 2026
Paul Anderson is the guy to go to. Great service, no gimmicks, right to the point, smooth transaction. Being from out of town and a long drive there, Paul Anderson had everything ready Great service, no gimmicks, right to the point, smooth transaction. Being from out of town and a long drive there, Paul Anderson had everything ready to go for us. In and out quickly. Great Dealership! Thank You! More
by mickey2810
Employees Worked With
Paul Anderson
August 07, 2026
She was extremely helpful! 10/10 experience! Would recommend to a friends and family without thinking twice! 10/10 experience! Would recommend to a friends and family without thinking twice! More
by lewisz70
Employees Worked With
August 07, 2026
Paul Anderson was by far the best sales person we could have worked with. He had everything ready to go when we arrived at the dealership so we could have a smooth car buying process with our newborn in to have worked with. He had everything ready to go when we arrived at the dealership so we could have a smooth car buying process with our newborn in tow. More
by mjkmroberts
Employees Worked With
Paul Anderson
August 07, 2026
This is the second car I bought at this dealership. I've worked twice with the same seller, Mr Estes. He did a phenomenal job in guiding me through the process and made everything super clear to unders I've worked twice with the same seller, Mr Estes. He did a phenomenal job in guiding me through the process and made everything super clear to understand. No surprises or hidden fees. More
by David G.
Employees Worked With
August 06, 2026
I have been a customer of James wood for the over 20 years. Sales, collision, parts, and service always have me coming back. Keep up the good work! years. Sales, collision, parts, and service always have me coming back. Keep up the good work! More
by Will.carpenter
August 06, 2026
They had the truck I built on GMC. com on the lot. The buying process was easy and the sales team was friendly and accommodating. com on the lot. The buying process was easy and the sales team was friendly and accommodating. More
by clindt85
