Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,135 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,135 reviews

February 19, 2025

From my vehicle purchase. To vehicle service after purchase. I have received no less than 5 star service from James Wood. More

by whitney87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you've received wonderful service throughout your vehicle purchase and service experience. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 19, 2025

We feel like we saved money and received our desired payment amount monthly. Love the color! More

by c-tierney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience! We're thrilled to hear that you feel you saved money and were able to secure your desired monthly payment. We appreciate your support and hope to see you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 18, 2025

Karen does an amazing job walking through your new vehicle! Tyler and Karen saved the sale and were very attentive and helpful after not a great start with the other salesman. More

by april
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much, April, for your wonderful review! We're thrilled to hear that Tyler and Karen provided you with such attentive and helpful service. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure every customer has a fantastic experience, and it's great to see our team saving the day! We appreciate your feedback and hope to see you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 18, 2025

My experience has been positive, quality of work good, employees informative and thorough,don’t have to worry about valuables left in vehicles. More

by WBREED4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team prides itself on quality work and ensuring our customers feel secure about their vehicles. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 18, 2025

Brian Stanley has been my service guy for several vehicles over time, no problems there.,well pleased. Sam Lara and Body shop did good job on wreck damage recently. More

by WBREED4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and are thrilled to hear that you've had great experiences with both our service team and the body shop. It’s wonderful to know that Bryan, Sam, and the team provided you with excellent service on your recent vehicle repairs. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 18, 2025

First class service! This team is easy to work with and I always know I am being taken care of. Fast, Friendly, and Knowledgeable. Krystal is one of the best in the indus More

by Sean P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Sean! We're thrilled to hear you had a first-class experience at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your recognition of our team, especially Krystal. We're dedicated to providing fast, friendly, and knowledgeable service, and it's great to know that you feel well taken care of. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 18, 2025

Bryan's communication was top notch and service time was good. Good Job and easy to complete. More

by DSDURAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! We greatly appreciate your kind words about Bryan and his communication and service time at James Wood Chevrolet Buick GMC Decatur. It's always our goal to make the process easy for our customers. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 17, 2025

Honest, easy, and painless process. Jason Culpepper made it easy. James wood has been a staple in our community. More

by CHADWILL393
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had an honest and painless experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that Jason Culpepper made the process easy for you. We appreciate your support and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 17, 2025

Excellent service. Lee was great. Process made very easy. In and out. Thank you to all JW employees. Always a great experience. More

by jesse.woskowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that Lee and our team made the process easy for you. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 17, 2025

Dealer was honest, transparent, and did not pressure us. We had an overall pleasant and great experience with James Wood Motors! More

by hrosky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be honest and transparent. We strive to create a pressure-free experience for our customers, and it's great to know we achieved that during your visit. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com