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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,710 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,710 reviews

July 17, 2026

James Wood Service for my truck and auto has always been very good with good commutations from Bryan Stanley. More

by sergioweser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback, Sergio! I'm thrilled to hear that you have had a positive experience with our service team at James Wood Motors, Inc., especially with Bryan. We strive to provide excellent communication and service for all our customers. Our team looks forward to serving you again in the future here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 17, 2026

Great service,courtesy and waiting time was great to get service done while I waited. Thank all who were involved in the service of my vehicle More

by JOEANDLILLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Joe and Lillian! I truly appreciate your kind words about the service and courtesy you received at James Wood Motors, Inc. We take pride in providing a great experience for our customers, and I’m glad to hear you were satisfied. We look forward to seeing you again next time you need assistance! Proud to serve customers in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 17, 2026

Received honesty and transparency through the process, while everything being closed out in an efficient manner. More

by JSG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced honesty and transparency during your process at James Wood Motors, Inc. We work hard to ensure everything runs smoothly and efficiently for our valued customers. I appreciate your feedback, and we look forward to serving you again in the future. Proud to serve customers in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 17, 2026

Kristal was my service advisor & she was a pleasure to work with. Unfortunately they were unable to fix the software problem on my brand new truck which is a bit frustrating. The intermittent issue contin More

by kevinstillwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Kevin. I’m glad to hear that Kristal was a pleasure to work with during your visit to James Wood Chevrolet Buick GMC. I understand the frustration of having ongoing software issues with your new truck, and I appreciate your patience. Please feel free to reach out to me directly to assist you further and ensure your complete satisfaction. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 17, 2026

Process was quick and easy. Second car I got from there this year. Would recommend . More

by CLAUNCH.ADAM.MICHELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback, Adam! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was quick and easy, and it's fantastic that you've chosen us for your second car this year. I truly appreciate your recommendation, and we look forward to serving you again in the future. We're proud to serve customers in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 16, 2026

GREAT PLACE! GREAT PEOPLE!! NOTHING BUT GOOD THINGS TO SAY ABOUT JAMES WOOD DEALERSHIP AND CLAY ESTES!!! More

by A2C INVESTMENTS LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind review! I’m pleased to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your commendation and look forward to seeing you again in the future. Serving the Decatur, Texas area is our pleasure! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 15, 2026

I've driven vehicles from James Wood for the past 26 or so years. Every time we have a great expreience. Drew was super easy to work with. This is our 3rd experience buying a vehicle with him and are st More

by jmcdaniel_81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you've had such great experiences with us over the past 26 years. It's fantastic to know that Drew has consistently provided you with excellent service, and we appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with your future purchases. I'm proud to serve customers in Keller, Texas, and can’t wait to see you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 15, 2026

Herb was easy to talk to and work with. Does a great job answering questions. Highly recommend. More

by anderle2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m glad to hear that Herb provided you with excellent service and was able to answer your questions effectively. Your recommendation means a lot to me at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! I proudly serve the Keller, Texas area. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 14, 2026

Randy is very helpful and knowledgeable with the process. Will definitely be using them again in the future. More

by acdc7773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I’m thrilled to hear that Randy provided you with helpful and knowledgeable service during your experience at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future. We proudly serve customers in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 13, 2026

We’ve used James Wood dealership for years. Everyone is very friendly and professional! We are very happy with our purchase! More

by maggiejs1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Maggie! I’m thrilled to hear that you've had such a positive experience with James Wood Chevrolet Buick GMC Decatur over the years. I appreciate your kind words about our friendly and professional service. We are glad you’re happy with your purchase and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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