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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,764 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,764 reviews

August 13, 2026

Great experience. Drew took care of the entire deal and made it effortless with no hassle More

by bcgruhlkey1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I'm delighted to hear you had a great experience and that Drew was able to make the process effortless for you at James Wood Chevrolet Buick GMC Decatur. We appreciate your support and look forward to serving you again in the future. We're proud to serve customers in Fort Worth, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 13, 2026

The best dealership I have experienced in many years. Nothing but positive experiences from sales to service. Highly recommend James Woods Chevrolet GMC Hyundai. More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, David! I truly appreciate your kind words about your experiences with James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear you found our sales and service teams to be top-notch. We look forward to serving you again in the future. Our team in Keller, Texas is always here to help! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 12, 2026

Brian really took care of me. Will be back. James Wood is the only place I use. More

by JERRYMILLERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Jerry! I’m thrilled to hear that Brian took great care of you during your visit to James Wood Chevrolet Buick GMC Decatur. It's our goal to make sure you have the best experience possible. We look forward to seeing you again soon in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 12, 2026

We had a very pleasant experience with Karen Pattison and James Wood Motors. Karen was very professional and knowledgeable and answered all of our questions, sometimes before we asked. We appreciate all of h More

by carolannhead18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Carol! I am honored to hear about your positive experience with Karen at James Wood Chevrolet Buick GMC Decatur. Her professionalism and dedication truly make a difference, and I’m glad she could assist you so effectively. I appreciate your recommendation, and we look forward to serving you again in the future! We are always here to help in Decatur, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 12, 2026

I enjoyed working with Clay to purchase my new truck! He was professional, genuine & personable! He made sure I had everything I needed & followed up after as well. I’d highly recommend him if you’re in More

by Catherine Reese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Catherine! It's great to hear that you enjoyed working with Clay to purchase your new truck. Our team strives to provide professional and personable service, and it’s fantastic to know that Clay made your experience a positive one. I appreciate your recommendation, and we look forward to assisting you again in the future here in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 11, 2026

Great experience at James Wood Motors. Clay Estes was the best salesman we’ve worked with in years. His dedication, hard work and customer support was second to none. More

by lnclnl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Grateful for you sharing this lovely experience with us! I’m pleased to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. Clay truly goes above and beyond for our customers, and it's wonderful to see his dedication recognized. I appreciate your support, and we look forward to assisting you again in the future. We're proud to serve the Keller, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 11, 2026

Full service dealership ran by genuine folks. Feels like a family operated business. Straight shooting with a helpful spirit. More

by amywhitacre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback, Amy! It’s wonderful to hear that you enjoyed the family atmosphere at James Wood Chevrolet Buick GMC Decatur. Creating a welcoming environment and providing genuine service are priorities for our team. We look forward to serving you again and continuing to provide the experience our customers in Keller, Texas, deserve! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 10, 2026

Derik was fantastic in his transparency and patience. I never felt pressured at any point in time. I’d also like to commend Jeff B who was the same. Also felt comfortable with finance. Was never pressure More

by cwnzphillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Derik and Jeff B provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We strive to create a comfortable and pressure-free environment, and it's great to know that you felt at ease throughout your transaction. I appreciate your feedback, and we look forward to serving you again in the future. Have a great day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 09, 2026

Dawson was My service representative. He kept in touch with me weekly about my vehicle. Although my Tahoe had total mechanical failure, Dawson always reassured me that I would be taken ca More

by KIRKLYNNE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Kirk! I’m thrilled to hear that Dawson provided such excellent support throughout your service experience with your Chevrolet Tahoe. It's great to know that he was able to keep you informed and reassured during the process. I appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to serving you again in the future. Have a fantastic day in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

August 07, 2026

Overall satisfaction with the dealer as a whole. The sales staff, finance staff, and management.were all professional and courteous. More

by seluman1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Seluman! I’m glad to hear that you found our sales, finance, and management staff at James Wood Chevrolet Buick GMC Decatur to be professional and courteous. We strive to provide a great experience for all customers. If you need anything else or have further questions, feel free to reach out. Your support is appreciated, and we look forward to serving you again in the future! Our team proudly serves customers in Decatur, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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