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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,184 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,184 reviews

December 26, 2025

We received customer service that went above and beyond, starting in sales and finishing in finance. More

by northjohn234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great feedback! I am glad to hear that you received exceptional service from our team at James Wood Chevrolet Buick GMC Decatur, both in sales and finance. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 26, 2025

The team at James Woods does a really great job with their communication. They are straightforward with their answers and we’re really quick to answer all of my questions about repairs, trade-ins, finan More

by thomasreed73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much, Thomas! I am delighted to hear that you had a positive experience with our communication at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide clear and prompt assistance on all aspects, including repairs, trade-ins, and financing. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 26, 2025

Reliable and trustworthy dealership would highly recommend doing business with them. I plan on doin more business with thm in future More

by clo8787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you find James Wood Chevrolet Buick GMC Decatur reliable and trustworthy. Your recommendation means a lot to us, and we look forward to assisting you with your future business. Don't hesitate to reach out whenever you need us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 26, 2025

Karen made the buying of my new truck easy and did not have to haggle. got a fair price and she took good care of me More

by dgrotegut
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! It's great to hear that Karen made your truck-buying experience smooth and hassle-free. At James Wood Chevrolet Buick GMC Decatur, we strive to provide fair pricing and excellent service. We appreciate your business and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 26, 2025

Great service took longer than expected due to awards for company...but was keep informed by Shawn Hooe. More

by BKSHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! It's great to hear that you received great service from Shawn at James Wood Chevrolet Buick GMC Decatur. I appreciate your understanding regarding the time it took, but I am glad that Shawn could keep you informed throughout the process. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 26, 2025

Great place to do business with James Woods and a great place to buy a new vehicle More

by ROBERTMITCHELL37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Mitchell
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Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind review, Robert! I truly appreciate your positive feedback about your experience at James Wood Chevrolet Buick GMC Decatur. I am thrilled to hear that you found it a great place to do business and buy a new vehicle. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 25, 2025

the process of trading my 2024 GMC 1500 for a 2026 GMC 1500 was very smooth process and the Clay Estes and Jeff Mawby were very helpful. More

by DONALD.R.GIBBONS
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawby
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Dec 25, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Donald! I'm thrilled to hear that the process of trading your 2024 GMC 1500 for a 2026 GMC 1500 was smooth and that Clay and Jeff were able to assist you effectively. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to our customers. Looking forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 25, 2025

Easy to work with and they did what they were asked to do without issue More

by CNCARTER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found it easy to work with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to ensure a smooth experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 25, 2025

Great service department. they have me opportunity to get my tire sensors done. We will get them done after holidays. More

by JAMESHOLLINGSWORTH47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback, James! I'm glad to hear that you had a great experience with our service department at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your tire sensors after the holidays. Feel free to reach out whenever you're ready! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 25, 2025

Great customer service experience all around! From service to sales, nobody pressures you. I am a third generation customer of James Wood Motors, our whole family loves these people. More

by MICHAEL.RHINE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Michael! I truly appreciate your kind words about the customer service experience at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have been loyal customers for three generations. We look forward to serving you again on your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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