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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,721 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,721 reviews

July 21, 2026

The service department is well organized, they quickly checked me in. I went in for the 25k service, plus I had some other concerns. The service was done as perscribed and they throughly checked my othe More

by mark.spolidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the feedback, Mark! I’m you had a positive experience with the service department at James Wood Chevrolet Buick GMC. It's great to know that our team was able to address your 25k service and any additional concerns you had. We appreciate your support and look forward to serving you again. We're proud to serve customers in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 21, 2026

Have bought my last 4 cars from Cathy Spurgeon, best service possible! She’s very knowledgeable and will do anything required to get you in your vey More

by tx911angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate your loyalty and am happy to hear you've had such a great experience with Cathy at James Wood Chevrolet Buick GMC. It's great to know that her dedication and knowledge have made a positive impact on your car-buying journey. We look forward to serving you again soon. If you're ever in the Keller, Texas area, don't hesitate to stop by. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 20, 2026

We recently purchased a 2026 Chev Tahoe. , Loving the NEW ride 😎 We are repeat customers, with Rocco and JWM., This is vehicle # 4 for us and Rocco has been the slaesman that has sold th More

by btbhes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Cantù
Jul 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review, Bruce and Theresa! I’m happy to hear that you are loving your new 2026 Chevrolet Tahoe and that you've had such a positive experience with Rocco and the team at James Wood Chevrolet Buick GMC Decatur. It's always a pleasure to serve repeat customers like you, and I appreciate your kind words about our sales, service, and support for the community. Congratulations on your anniversary, and we look forward to seeing you again soon! We're proud to serve customers in Jacksboro, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 20, 2026

Very easy to work with Bob Miller, he was very helpful and worked to get me what I was asking for. More

by mike.coffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Many thanks for this kind review, Mike! I'm pleased to hear that Bob provided you with such great assistance during your visit to James Wood Chevrolet Buick GMC Decatur. We're dedicated to ensuring a smooth experience for our customers. We hope to see you again soon in the Wichita Falls, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 20, 2026

Very honest and responsive dealer. Straight forward no games. Would certainly buy here again. Highly recommend. More

by nfkfirefighter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about your experience at James Wood Chevrolet Buick GMC Decatur. We strive to provide honest and straightforward service, and I'm thrilled to hear that you would consider buying from us again. Looking forward to welcoming you back in the future! We're proud to serve customers in Fort Worth, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 19, 2026

Herb was great to work with. Very accommodating and honest!. He made it easy and quick to get in and out of there lived working with Herb on our car buying experience. More

by rdydelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m happy to hear that you had a great experience working with Herb at James Wood Chevrolet Buick GMC Decatur. We're dedicated to making the car buying process smooth and enjoyable, and it’s fantastic to know that Herb was able to assist you effectively. I appreciate your support, and we look forward to welcoming you back the next time you're in the Keller, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 19, 2026

Drew Ward saw us walk in and approached quickly. This is the second vehicle he has helped us with, and I do not think he lets his phone ring twice. James Woods Motors has always been a great dealers More

by ricksmith111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for letting us know how everything went, Rick! I truly appreciate your kind words about Drew and your experiences with us at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you've had such positive experiences while working with us. We look forward to helping you again in the future! We're proud to serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 19, 2026

Mike Wheat made our experience the best and we would recommend him to any of our friends or family! More

by caslwl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Appreciate your feedback on your visit! I'm pleased to hear that Mike made your experience so enjoyable at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and I appreciate you sharing your experience. We look forward to serving you and your friends or family in the future! We're proudly serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 19, 2026

Appreciative that they were up front and to the point on pricing. Did not waste any time. More

by austen_griffin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Austen! I'm glad to hear you appreciated our upfront approach to pricing and that our team was able to make the process efficient for you. We strive to provide a straightforward and prompt experience. We hope to see you again soon in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 18, 2026

The whole experience for buying my new truck was fantastic. Drew in the sales department was very helpful and easy to work with. This is our second vehicle from James Wood. More

by rustygray7758
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Grateful for you sharing how your visit turned out! I’m pleased to hear that your experience buying your new truck was fantastic and that Drew in our sales department was helpful and easy to work with. We're proud to serve customers in Decatur, Texas, and it’s great to know that you’ve chosen James Wood Chevrolet Buick GMC Decatur for your second vehicle. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com