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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,691 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,691 reviews

July 09, 2026

Wes Ward helped me get a great new truck. He made the process easy and straightforward. More

by zach_ary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Zach! I’m thrilled to hear that Wes made your truck buying experience easy and straightforward. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to all our customers in the Fort Worth, Texas area. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 09, 2026

Good experience and Krystal was good on keeping me update. Was pleased with the loaner vehicle. Service was done in a prompt manner. More

by bswadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear you had a good experience with us at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Krystal provided you with timely updates and that you were pleased with the loaner vehicle. Our team strives to provide prompt service, and I appreciate your feedback. We look forward to seeing you again in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 09, 2026

Very good experience will purchase a vehicle from this dealership again in the future guaranteed More

by cseglem0008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m thrilled to hear that you had a very good experience with us at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide exceptional service, and we look forward to assisting you with your next vehicle purchase. I appreciate your support and we can't wait to see you again in the future! We proudly serve customers in Wichita Falls, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 09, 2026

Great experience @ James Wood. Straight up salesman. No xx, Rocco is a straight shooter right to the point without the BULL. Easy process, in & out fast. Gave top dollar on my trad More

by countylineglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear you had a great experience with Rocco at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a straightforward and efficient process for our customers, and it's fantastic to know we met your expectations. I appreciate your feedback and we hope to see you again soon in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 08, 2026

Brought truck in for radio screen issues, was told an update would fix it and did not. Had same problem with previous truck. It’s something that will probably keep me from buying a GM product ever again! More

by scbrewer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystal Gipson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your frustration regarding the radio screen issues you have encountered with your truck. I appreciate your feedback, as it helps us improve our services at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. Please reach out to me directly so we can discuss this matter further and work towards a resolution. I am here to assist you and serve our customers. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 08, 2026

Jameswood Service has taken great care of me and my wife and our vehicles. They have always taken care of any issues that I have add on my vehicles, or taken care of the service of my vehicle. More

by gdmansir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m glad that you and your wife have had such positive experiences with the service team at James Wood Chevrolet Buick GMC Decatur. We always strive to take great care of our customers and their vehicles. We look forward to serving you again in the future here in Fort Worth, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 08, 2026

I had a great experience with Karen Pattison, from first contact to driving away with our new Yukon. Would highly recommend her, and all the folks at James Wood, to my friends and family. More

by johnefuoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, John! I’m thrilled to hear that you had a great experience with Karen and that you’re enjoying your new GMC Yukon. I appreciate your recommendation, and we look forward to welcoming you and your friends and family in the future. Have a fantastic day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 07, 2026

Great staff, they were honest and upfront about everything, would recommend them for service and sales More

by bcpowder465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with the staff at James Wood Chevrolet Buick GMC Decatur. Our team strives to be honest and upfront with our customers, and it's wonderful to know that resonated with you. We are always ready to help here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 07, 2026

Landon is the best! He knows what we need and makes it happen even when it is last minute! We won't use anyone else. More

by ahamilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Landon provided you with exceptional service and made your experience memorable. At James Wood Chevrolet Buick GMC Decatur, our team strives to meet our customers' needs, even on short notice. We look forward to serving you again in the future! We proudly serve customers in Wichita Falls, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 06, 2026

Everything went smooth and as expected. Randy is top notch and has been a family friend for years. More

by sjterrell14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful feedback! I’m pleased to hear that your experience at James Wood Chevrolet Buick GMC Decatur went smoothly and met your expectations. It's great to know that Randy was able to assist you, and I appreciate his long-standing friendship with your family. We look forward to seeing you again soon in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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