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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,462 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,462 reviews

April 07, 2026

Enjoyed the courteous, service and support provided. Always a pleasure to do business with James Wood in Decatur. I know I can always depend on the honesty and respect from the personnel. Thanks More

by gilaf42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Gilbert! I truly appreciate your kind words and am glad to hear that you enjoyed the courteous service and support at James Wood Chevrolet Buick GMC Decatur. It's always our goal to provide honesty and respect to our customers. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 06, 2026

Great service tech that was attentive to what I needed done.Thank you for providing great customer service and actually got my repairs completed earlier than expected. More

by jeansarnold64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jean! I’m thrilled to hear that you had a positive experience with our service team at James Wood Chevrolet Buick GMC Decatur. It's great to know that we could complete your repairs ahead of schedule and provide the attentive service you needed. I appreciate your support, and we look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 06, 2026

This was a great experience. both the sales and the finance did a great job overall! More

by tallbritton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m thrilled to hear that you had a great experience with both the sales and finance teams at James Wood Chevrolet Buick GMC Decatur. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 06, 2026

GREAT EXPERIENCE AND FAST SERVICE! WENT AND GOT MULTPILE VEHICLES AND NO PROBLEMS. THANKS AGAIN KAREN AND RUBEN! More

by tallbritton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience and received fast service at James Wood Chevrolet Buick GMC Decatur. It’s fantastic that you were able to get multiple vehicles without any issues. I appreciate your recognition of Karen and Ruben; they truly strive to provide excellent service. Our team looks forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 05, 2026

I had a great experience. The buying process was very quick. The salesman was helpful. More

by juddhackman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Judd! I’m thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that the buying process was quick and helpful. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 05, 2026

I had a great experience with the salesman and the finance guy. I would recommend this dealership to other people. More

by vjmiles56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, VJ! I’m thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2026

From purchase to service, overall great experience. Only minor issue is no service appointments on Saturday. When working full time, sometimes it is a challenge to get in on a weekday. More

by Jerry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review, Jerry! I’m thrilled to hear that you had an overall positive experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback regarding our service appointment availability on Saturdays, and I understand how that can be a challenge. Your comments help us improve, and we hope to see you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 04, 2026

This was our 2nd purchase from James Woods. Each experience has been great! They are easy to work with and always gotten us what we want! More

by tucker bell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Tucker! It's wonderful to hear that your experiences at James Wood Chevrolet Buick GMC Decatur have been great for both of your purchases. It's our goal to make the car-buying process easy and enjoyable, and I'm glad to know we've achieved that for you. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2026

The online trade in process was simple with all the dealer discounts and GMC rebates I GOT A GOOD DEAL ON MY TRUCK DRIVE 7 hrs just to pick it up. This is the second vehicle Iv bought and both were gre More

by thomasjiiams17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty,
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Apr 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback, Thomas! It's wonderful to hear that the online trade-in process was simple and that you received a great deal on your new truck. I'm pleased to know that this is your second positive experience at James Wood Chevrolet Buick GMC Decatur, and I truly appreciate your loyalty and the effort you made to visit us. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2026

I found Karen very easy to work with. Not high pressure, just getting me the information I asked for. She then found me the car I wanted at a competitive price. I have bought several vehi More

by mark@miosi.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much, Mark! I’m delighted to hear that you had a positive experience working with Karen at James Wood Chevrolet Buick GMC Decatur. It’s great to know that she was able to meet your needs and help you find the right car at a competitive price. I truly value your loyalty, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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