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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,899 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,899 reviews
October 13, 2026
Amazing customer service I total recommend Clay, he makes sure to ask what you need and are looking for and get you just that. Thank you Clay for everything. sure to ask what you need and are looking for and get you just that. Thank you Clay for everything. More
by blancoa1997
Verified Customer
October 12, 2026
Karen was extremely knowledgeable and patient. Taking the time to go over every feature on the car. Couldn’t ask for a better buying experience. Taking the time to go over every feature on the car. Couldn’t ask for a better buying experience. More
by MATMAN_5000
October 12, 2026
Clay is personable, friendly, and takes care of business. He's just a little hyper. He's just a little hyper. More
by n5ftf1
Employees Worked With
October 12, 2026
Clay worked hard for my business and made sure I was well taken care of! taken care of! More
by tiger_eh12
Employees Worked With
October 11, 2026
This has been a train wreck. I came here cause the deal seemed lined out. I am now over a week into it. I wont be doing business again. I came here cause the deal seemed lined out. I am now over a week into it. I wont be doing business again. More
by rboyd1982
Employees Worked With
Paul Anderson
October 10, 2026
Our Family has been doing business with James Wood since 2011 (15 years). Both at Denton & Decatur locations. Whether it be: Sales, Service, Parts or even Body Shop - consistently a great experience. Exc 2011 (15 years). Both at Denton & Decatur locations. Whether it be: Sales, Service, Parts or even Body Shop - consistently a great experience. Excellent Customer Service. Who keep you informed, is always patient, and kind throughout the process. Highly recommend this dealership!! More
by back4duty
October 10, 2026
Great experience, everyone one was very friendly and helpful. Plenty of inventory to choose from. helpful. Plenty of inventory to choose from. More
by tkrshoeing
Employees Worked With
October 10, 2026
Great service started soon after arrival. Courteous staff. Service performed timely and pleased with Bryan Stanley. Courteous staff. Service performed timely and pleased with Bryan Stanley. More
by LJHLOIS
Employees Worked With
October 09, 2026
This experience was calm, with factual info and gave me the best deal possible for my new auto the best deal possible for my new auto More
by dkempe.northwest
Employees Worked With
