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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,396 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,396 reviews

March 12, 2026

Everyone was knowledgeable and helpful. We have recommended this dealership to family and friends and we would drive back to Texas to buy another vehicle form James Wood. More

by FORBESWELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I truly appreciate your kind words about our team’s knowledge and helpfulness. It's great to hear that you’ve recommended James Wood Chevrolet Buick GMC Decatur to family and friends, and I'm thrilled at the thought of you driving back to Texas for your next vehicle. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 12, 2026

Excellent! I actually got my appointment times messed up and showed up a day late but they were able to work me in. I was there for a recall part and my wait ti More

by BLONDIE372008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to hear that we could accommodate you at James Wood Chevrolet Buick GMC Decatur, even with the scheduling mix-up. It's great to know that your wait time was manageable while you were here for your recall part. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 10, 2026

They have the friendliest and most knowledgeable staff always willing to help you at any time. More

by LAURIEH1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Laurie! I truly appreciate your kind words about our friendly and knowledgeable staff at James Wood Chevrolet Buick GMC Decatur. It's our goal to always be here to assist you. We look forward to seeing you again soon! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 09, 2026

Appointment was easy to schedule. They got my vehicle in the shop the excat time of my appointment and it was completed promptly. More

by blhuizenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that your appointment at James Wood Chevrolet Buick GMC Decatur was easy to schedule and that your vehicle service was completed promptly. Your feedback is appreciated, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 09, 2026

Paul Anderson made the buying experience extremely easy and went above and beyond to make sure I knew how to use the features of my new car. More

by jayelarson1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
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Mar 09, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review, Jaye! I am delighted to hear that Paul made your buying experience at James Wood Chevrolet Buick GMC Decatur easy and enjoyable. It's wonderful to know he took the time to explain the features of your new car. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 08, 2026

Unfortunately my truck was in the shop for 5 days and all that was needed to correct the issue was to plug the connectors under the seat that weren’t connected at the factory. Krystal was great but the tech More

by ddsisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service on your truck and am grateful for you taking the time to discuss this with us in greater detail. While we understand the length of time it takes to fix this issue can be frustrating, I hope our discussion provided better insight into the process and am glad to know it seems to have fixed the issue. Thanks again for reaching out and letting us know that Krystal in particular was a bright spot during your visit, I will be sure to share that with her. We hope to see you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

March 07, 2026

Great experience when purchasing a new Silverado. Tony was extremely informative, no pressure just clear concise answers to all my questions. Highly recommend when purchasing a vehicle. More

by rcbtio49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience purchasing your new Chevrolet Silverado at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to know that Tony provided you with clear and informative answers. We truly appreciate your recommendation and look forward to assisting you again in the future! Safe travels in your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 07, 2026

I found the vehicle I was looking for on their website and placed an inquiry. They responded quickly and set up an appointment. More

by prater70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm delighted to hear that you found the vehicle you were looking for on our website and that our team was quick to respond and set up an appointment. I appreciate your feedback, and we look forward to assisting you further at James Wood Chevrolet Buick GMC Decatur. See you soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 07, 2026

Wonderful dealership. Great communication and easy process to purchase our vehicle. Landon was awesome! As well as the finance team. This will now be our go-to dealershi More

by JORDANS0418
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jordan! I'm excited to hear that you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Landon and our finance team made the purchasing process easy for you. We look forward to being your go-to dealership in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 07, 2026

I was well informed throughout the whole process and Krystal did a great job at making sure everything was taken care of! More

by meltonliz1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you felt well informed during the process and that Krystal provided excellent service. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure everything is taken care of for our valued customers. I appreciate your feedback and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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