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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,677 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,677 reviews

July 04, 2026

Great service. Quick to do work and clean the truck after service. Work is dependable. More

by mrbradh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback, Brad! I’m glad to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. We strive to provide quick and dependable service while keeping your vehicle in top shape. We look forward to serving you again in the Wichita Falls, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 04, 2026

The dealership had a great selection of new trucks. Offered water and soda during our time there and let us test driver as many trucks we needed to find the right one. More

by mrbradh8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm happy to hear that you enjoyed our selection of new trucks and appreciated the refreshments provided during your visit. At James Wood Chevrolet Buick GMC Decatur, we aim to ensure you have the best experience while finding the perfect truck. Looking forward to serving you again in the future. We're proud to serve customers in Decatur, Texas! --- Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2026

Great customer service, affordable pricing, easy financial process. Very clean, hours are great for working folks. More

by mrskarenweeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Karen! I’m thrilled to hear that you enjoyed our customer service, pricing, and the easy financial process at James Wood Chevrolet Buick GMC Decatur. Our team works hard to maintain a clean and welcoming environment, and I’m glad it made a positive impression on you. We look forward to serving you again in the future! We proudly serve customers in Fort Worth, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2026

Such friendliness and helpfullness! The process was quick and informative. Above and beyond for satisfaction! More

by JEWS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks so much for your insightful feedback! I’m delighted to hear that you experienced friendliness and helpfulness during your visit to James Wood Chevrolet Buick GMC Decatur. I really appreciate your recognition of our dedication to providing quick and informative service to ensure your satisfaction. Our team in Decatur, Texas, looks forward to serving you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2026

Great service. We actually enjoyed the experience and truck so much that we came back the next day with other family to purchase a second one. Thank you, James Wood More

by matt.watkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Matt! I'm thrilled to hear that you enjoyed your experience with us at James Wood Chevrolet Buick GMC Decatur and that you came back for a second truck! I truly appreciate your support, and our team in Fort Worth, Texas, looks forward to serving you and your family again. Safe travels in your new trucks! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 03, 2026

I am appreciative of the courtesy and product knowledge Rocco exhibited. He heard me, showed me, helped me compare models, offered timely "comments", and made the experience from 1st step to drive-off ver More

by joeypatterson17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Joey! I’m delighted to hear about your positive experience with Rocco at James Wood Chevrolet Buick GMC Decatur. We take pride in providing excellent customer service and product knowledge, and it’s great to know that Rocco made your visit so enjoyable. We hope to see you again soon in Wichita Falls, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 02, 2026

Still must brag on Karen Pattison! She has been great to work with! So accommodating! I will refer her to others! More

by melhenry04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Mel! I'm happy to hear that Karen provided you with such excellent service at James Wood Chevrolet Buick GMC Decatur. We are dedicated to accommodating our customers, and it’s great to know you’ll be referring her to others. We look forward to serving you again in the future. We're proud to serve customers in the Keller, Texas area. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 02, 2026

Joel was wonderful. Great service and wonder customer service. Very happy with the entire process. More

by c_oshel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm excited to hear that you had a great experience with Joel and that you were happy with the entire process at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide excellent service, and it's great to know that it showed. We look forward to serving you again in the future! We proudly serve customers in Keller, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 01, 2026

Has been a blessing to me for about 20 years, 4-5 automobiles. I trust the service department and they have earned trust with hard work and honesty of conversation. More

by EVANGELISTWAYNEHUDSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Wayne! I truly appreciate your loyalty to James Wood Motors, Inc - Buick Chevrolet GMC Hyundai over the years. It's fantastic to hear that our service department has earned your trust through hard work and honest communication. We look forward to continuing to serve you and your automotive needs in the future. If you ever need anything, don't hesitate to reach out. We're proud to serve customers in the Fort Worth, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 01, 2026

My experience from the time I walked in to James Wood Motors was outstanding. I could not have asked for better service from our sales person, Matt Garretson, or our finance person, Brad Gunter. Overall, More

by dfb_56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience with us! I’m excited to hear that Matt and Brad provided you with outstanding service during your visit to James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words, and we look forward to assisting you again in the future. We are proud to serve customers in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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