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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,543 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,543 reviews
May 08, 2026
The whole process from start to finish was quick and easy. I called to schedule an oil change and was able to get an appointment for the very next day. I took my car, dropped it off and was notified a easy. I called to schedule an oil change and was able to get an appointment for the very next day. I took my car, dropped it off and was notified a short time later that it was ready; just went and picked it up. More
by HKJENKINS59
Verified CustomerEmployees Worked With
Other Employees :
The cashier was very sweet and friendly, but I did not catch her name.
May 08, 2026
Mark Sanders and Matt Smith in the collision center have handled my hail and collision damage perfectly. The experts in the body shop have always exceeded my expectations. Working with James Wood Motors C handled my hail and collision damage perfectly. The experts in the body shop have always exceeded my expectations. Working with James Wood Motors Collision Center is easy. If you need an estimate stop by and let these professionals treat you right. If you have not used them, please consider doing so. I highly recommend both of these men. Because of the professionalism, honesty and integrity, I will continue to come back when needed. More
by robcox15
May 08, 2026
Great people. Helpful service department. Krystal Gibson is the best in service. Highly recommend them. Helpful service department. Krystal Gibson is the best in service. Highly recommend them. More
by LZIMME564
Employees Worked With
May 08, 2026
very good service, service rep was very helpful and informative. Will be back when I need service next. informative. Will be back when I need service next. More
by NEAL726
Employees Worked With
May 08, 2026
We found that it was a very easy process to purchase a vehicle. Our salesman was courteous and helpful. vehicle. Our salesman was courteous and helpful. More
by Bettyh45
May 08, 2026
This dealership provides the upmost service in every respect! I will recommend my friends and family to shop for vehicle there!!! respect! I will recommend my friends and family to shop for vehicle there!!! More
by MKCHOW42
May 08, 2026
This dealership is the best, they are so friendly and Brayon in the service dept is a person whom really takes care of me. Thank you for a great job! Brayon in the service dept is a person whom really takes care of me. Thank you for a great job! More
by SONNY.GOODE
May 07, 2026
Mr. Bryan Stanley, my service advisor at James Wood Motors in Decatur, Texas is the reason I keep coming back. I have traded with James Wood Motor since 2007. I only use James Wood Motors Service Dep Motors in Decatur, Texas is the reason I keep coming back. I have traded with James Wood Motor since 2007. I only use James Wood Motors Service Department, Part Department and Body Shop to keep my GM Vehicles in tip top shape. I can rely on the fine folks at James Wood to do the work right the first time, every time! Christa the head cashier in the Service Department also makes me feel like family, just like Bryan Stanley. When you find a good thing, why go anywhere else? If you are not trading or using James Wood Motors in Decatur to fulfill your needs, why not? I highly recommend you give them a try! You'll be so glad you did!! More
by robcox15
May 07, 2026
Always clean and friendly when I step foot in the place. Close to home so if something goes wrong it is an easy step to take care of the problem. Close to home so if something goes wrong it is an easy step to take care of the problem. More
by jkleamarch
Employees Worked With
May 07, 2026
Service is on time and not overcharged. Shawn Hooe is our preferred service man; always courteous and dependable. Shawn Hooe is our preferred service man; always courteous and dependable. More
by HELEN_FIELDS30
Employees Worked With
