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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,627 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,627 reviews
June 07, 2026
Tyler G was awesome and so patient with finding me the car I was able to afford and stay within price! car I was able to afford and stay within price! More
by jocarson12
Verified Customer
June 06, 2026
My car has been to the service department 3 times for the same issue. I picked it up today. Driving home, it started making the same noise. Three times and it’s still not fixed. Our sales experience was same issue. I picked it up today. Driving home, it started making the same noise. Three times and it’s still not fixed. Our sales experience was great. Service has been horrible. The service advisors have been nice but they receive a bad review even though they don’t actually perform the service to the vehicle. If my vehicle ever gets fixed, I will not return to James Wood for any other service. More
by JAMESANDCONNIE
June 06, 2026
I've been happy with the service of my Blazer by James Wood. Krystal has been great! Wood. Krystal has been great! More
by JTRAMM100
Employees Worked With
June 06, 2026
Awesome experience. They are extremely easy to work with. Would absolutely buy my next vehicle here. They are extremely easy to work with. Would absolutely buy my next vehicle here. More
by BL
June 06, 2026
We had an amazing experience at this dealership after having a horrible experience at another different one. Paul listened and helped me find exactly what I wanted. having a horrible experience at another different one. Paul listened and helped me find exactly what I wanted. More
by magrumble
Employees Worked With
Paul Anderson
June 05, 2026
I had an outstanding experience with the James Wood Motors Service Department. From the moment I arrived, the entire team was professional, friendly, and focused on providing exceptional customer servi Motors Service Department. From the moment I arrived, the entire team was professional, friendly, and focused on providing exceptional customer service. A special thank you goes to my service advisor, Bryan Stanley. Bryan was knowledgeable, attentive, and kept me informed throughout the entire service process. He took the time to explain everything clearly, answered all of my questions, and made sure my vehicle was taken care of properly. It's refreshing to work with someone who genuinely cares about his customers and goes the extra mile to ensure a positive experience. The service was completed on time, the communication was excellent, and the quality of work exceeded my expectations. Bryan's professionalism and commitment to customer satisfaction are a true asset to James Wood Motors. I highly recommend the James Wood Service Department and Bryan Stanley to anyone looking for honest, reliable, and first-class vehicle service. I will definitely be returning for all of my future service needs. More
by cwalker92
Employees Worked With
June 05, 2026
Very pleased with the service at James Wood Decatur TX. The sales staff are super friendly and made my purchase fast and easy. The sales staff are super friendly and made my purchase fast and easy. More
by buddythomason
Employees Worked With
June 05, 2026
I bought my truck at James Woods it has been serviced by Shawn Hooe since new would not take it anywhere else! Shawn Hooe since new would not take it anywhere else! More
by JSTAPLETON100
Employees Worked With
June 05, 2026
Vehicle check in was on time and the full service occurred timely while I waited. occurred timely while I waited. More
by blhuizenga
Employees Worked With
