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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,948 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,948 reviews

November 05, 2026

Tyler was absolutely amazing and helped me explore all my options. I would highly recommend and do it all over again with him! More

by sagemariewebster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing feedback, Marie! I’m so glad to hear that Tyler made your experience at James Wood Chevrolet Buick GMC Decatur so positive. We are dedicated to helping our customers explore all their options and find the perfect vehicle. I appreciate your high recommendation, and we look forward to assisting you again in the future. We proudly serve customers in the Fort Worth, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 03, 2026

The service I get is awesome Shawn Hooe takes awesome care of me. He gets me in and out in no time at all. Thank you for everything. More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Rob! I’m thrilled to hear that Shawn provided you with such great service at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We work hard to ensure your experience is quick and efficient. I appreciate your support, and we look forward to assisting you again soon in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

November 01, 2026

At James Woods they made buying a new vehicle easy and knowledgeable about the vehicle More

by c_smith29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you found the process of buying a new vehicle at James Wood Chevrolet Buick GMC Decatur easy and knowledgeable. We hope to see you again soon in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 01, 2026

As daunting of a process of purchasing a new vehicle is, Karen Pattison made it enjoyable and informative. She navigated and worked tirelessly to make sure I was taken care of with all of the details that m More

by jt.vanmeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, JT! I’m so glad to hear that Karen made your vehicle purchasing experience enjoyable and informative. At James Wood Chevrolet Buick GMC Decatur, we work hard to ensure every detail is taken care of, and it’s great to know you felt supported throughout the process. I appreciate your referrals, and we look forward to welcoming you and your friends again soon in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 01, 2026

Everything went smoothly until i left with the Tahoe. The Tahoe did not have enough gas to get me home and the key fob needed a battery. I called and was given an excuse and an apology only. More

by coodybug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Filline
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Filline(son)
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Nov 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback on this matter. We appreciate you bringing this to our attention and hope you are still enjoying the Tahoe. Thank you for allowing us to send you a check to cover both the fuel and the key fob battery. We hope this has helped restore your trust in us and look forward to the opportunity to service you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 01, 2026

Joel was incredible to work with. He made my experience at James Wood top notch. He went out of his way to make sure I was given all eligible incentives and rebates. I got the truck I More

by JOHNHEHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, John! I’m pleased to hear that Joel provided you with an incredible experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that you got the truck you've always wanted and that we were able to assist you with the best incentives and rebates. I appreciate your support, and we look forward to serving you again in the future! We are always here for you in Fort Worth, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 31, 2026

This dealership cares about making a personal connection to the customer while making them happy with the best deal! More

by jthrelkeld1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Anderson—- 5 STARS
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Nov 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! At James Wood Motors, Inc - Buick Chevrolet GMC Hyundai, We pride ourselves on building personal connections with our customers and ensuring they leave happy with a great deal. I appreciate your support, and we look forward to serving you again in the future. We're here for you in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 31, 2026

KAREN is the most helpful sales person that I know she is amazing. I will use her for every car purchase. More

by pethtel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Pethtel! I’m thrilled to hear that our sales associate, Karen, made such a positive impact on your car purchasing experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We're always here to assist you, and look forward to helping you with your future vehicle needs. We appreciate your support from the Decatur, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 30, 2026

Staff was easy to work with and went above and beyond to make sure I was taken care of with my purchase. More

by barneyball
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Barney! I’m thrilled to hear that the staff was easy to work with and went above and beyond for your purchase. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to all customers in the Decatur, Texas area. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 30, 2026

Thank you to Tony for such great service and support! The process for buying a new car was very uncomplicated. Thank you! More

by TDMID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 31, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Tony provided you with great service and support during your car-buying experience. At James Wood Chevrolet Buick GMC Decatur, we strive to make the process as uncomplicated as possible. I appreciate your kind words, and we look forward to seeing you again soon in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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