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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,455 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,455 reviews
April 04, 2026
The online trade in process was simple with all the dealer discounts and GMC rebates I GOT A GOOD DEAL ON MY TRUCK DRIVE 7 hrs just to pick it up. This is the second vehicle Iv bought and both were gre dealer discounts and GMC rebates I GOT A GOOD DEAL ON MY TRUCK DRIVE 7 hrs just to pick it up. This is the second vehicle Iv bought and both were great buying experiences. More
by thomasjiiams17
Verified CustomerEmployees Worked With
Marty,
April 04, 2026
I found Karen very easy to work with. Not high pressure, just getting me the information I asked for. She then found me the car I wanted at a competitive price. I have bought several vehi Not high pressure, just getting me the information I asked for. She then found me the car I wanted at a competitive price. I have bought several vehicles from this dealership and every time it was a good experience. More
by mark@miosi.net
April 04, 2026
Excellent service, this was the best price within 600 miles of my home in NM. Drove 6 hours to dealership, vehicle was prepped and ready for me when I arrived. Sales person Paul Anderson was great with w miles of my home in NM. Drove 6 hours to dealership, vehicle was prepped and ready for me when I arrived. Sales person Paul Anderson was great with welcoming me and being courtesy. best vehicle purchase I have had. Will do business again with James Wood. More
by Ethan Barry
Employees Worked With
Paul Anderson in sales
April 04, 2026
Great service. Always bring my truck here for oil changes. Typically fairly quick. This time took a little longer than normal. Always bring my truck here for oil changes. Typically fairly quick. This time took a little longer than normal. More
by JCRISTINATORRES
Employees Worked With
April 02, 2026
We have always experienced excellent and friendly customer service. This is truck number 9 that we have bought from Karen Pattison. We always come back to Karen and James Wood for the best price customer service. This is truck number 9 that we have bought from Karen Pattison. We always come back to Karen and James Wood for the best price and outstanding service. We have never lived close by and have always driven past several GMC dealers to come to Karen and James Wood. More
by mpm_jim
Employees Worked With
April 01, 2026
Excellent, friendly staff. No guff. Very straight forward. No hard sell on anything. Complete run thru on features of the car and how to use them. Phone help when I couldn’t No guff. Very straight forward. No hard sell on anything. Complete run thru on features of the car and how to use them. Phone help when I couldn’t get a couple of things right after I got home:Garage door opener setup. More
by txbartons
April 01, 2026
Amazing Service by Clay & Jeff! I would highly recommend and would continue to buy here. I would highly recommend and would continue to buy here. More
by Heaven Licon
Employees Worked With
April 01, 2026
Cathy Spurgeon is the absolute best! I have had the pleasure of doing business with her for many years. I truly consider her not only as my salesperson but as a friend. I have had the pleasure of doing business with her for many years. I truly consider her not only as my salesperson but as a friend. More
by mburkham_56
Employees Worked With
March 31, 2026
Karen has treated me right for all the times I have bought my trucks from her and the service department has done a good job servicing my trucks. Everyone there treats you like family bought my trucks from her and the service department has done a good job servicing my trucks. Everyone there treats you like family More
by barryshipp5
