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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,700 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,700 reviews

July 13, 2026

Purchased another vehicle from James Wood and received excellent service once again. Our company has purchased 4 vehicles from the dealership in the last 6 months and all purchases have gone well. My than More

by slimke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear about your positive experiences with James Wood Chevrolet Buick GMC Decatur and that Lee was able to assist you effectively. It’s our pleasure to serve valued customers like you in the Keller, Texas area, and I appreciate your continued trust in us for your vehicle purchases. We look forward to serving you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 13, 2026

Matt Garretson was great. ..he was honest, upfront and provided other details that added my search, which ultimately kept me at James Wood for my purchase. More

by lilgilley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Appreciate you letting us know about your experience! Hearing that Matt provided honest, upfront service during your car search at James Wood Chevrolet Buick GMC Decatur is fantastic. Your support means a great deal, and the entire team looks forward to assisting you again down the road. Serving customers in the Keller, Texas area is an absolute privilege! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 13, 2026

Top notch service. My service writer, Bryan Stanley, is the Best. He takes good care of his customers, and gets their problems solved quickly. Very understanding. More

by DMCROSS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving such a thoughtful note about your visit! I’m pleased to hear that you had a top-notch experience with Bryan at James Wood Chevrolet Buick GMC Decatur. We work hard to ensure our customers in Wichita Falls, Texas receive quick and understanding service. I appreciate your kind words, and we look forward to serving you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 12, 2026

Service department is outstanding. Krystal does an amazing job. Paul Anderson was my salesman he was very proffesional and stayed engaged with me throughout the buying process. More

by dan.sharpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal and Paul Anderson.
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Jul 13, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review, Dan! I’m thrilled to hear that you had an outstanding experience with our service department and that Krystal made such a positive impression. It’s also great to know that Paul Anderson was professional and engaged throughout your buying process. I appreciate your kind words, and we look forward to serving you again at James Wood Chevrolet Buick GMC Decatur. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 12, 2026

The sales group was great to work with. We scheduled our first oil change service and it went nice and smooth. Keep up the good work James Wood's TEAM! More

by JFLOOD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your kind review is greatly appreciated! I'm happy to hear that you had a great experience with our sales team and that your first oil change service went smoothly. I appreciate your kind words, and we will continue to strive for excellence here at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Our team loves supporting customers in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 11, 2026

Bryon is real good at making you feel important and tries to get you back on the road fast. More

by SINKASPUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m glad to hear that Bryan made you feel important and prioritized getting you back on the road quickly at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide excellent service to all our customers in the Keller, Texas area. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 10, 2026

Communication was lacking. No one called me to tell me my truck was ready to be picked up…for over a week or so. More

by JASON@MASTENAIR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Jason. I understand that communication is crucial, and it's concerning to hear that you did not receive timely updates about your truck's readiness at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. I appreciate your input and am always looking for ways to improve our customer service. If you have any further concerns, please feel free to reach out to me directly. I'm here to assist you. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 10, 2026

James Wood Motors has always been a great place to buy a car, Cathy Spurgeon makes it even better. More

by drdiran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Cathy made it even better. We work hard to ensure every visit is enjoyable. Our team in Decatur, Texas, looks forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 09, 2026

Great experience and mo m pressure sales. I will buy again again from them. Thanks More

by dnrhoskins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing a no-pressure sales environment, and we look forward to helping you again in the future. I appreciate your support and we hope to see you soon in the Keller, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 09, 2026

Wes Ward helped me get a great new truck. He made the process easy and straightforward. More

by zach_ary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Zach! I’m thrilled to hear that Wes made your truck buying experience easy and straightforward. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to all our customers in the Fort Worth, Texas area. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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