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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,992 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,992 reviews
October 22, 2025
Lee was wonderful to work with. He was able to get our 4 truck deal done fast and delivered the truck late in the day 100 miles away knowing I was leaving on a trip with it the next He was able to get our 4 truck deal done fast and delivered the truck late in the day 100 miles away knowing I was leaving on a trip with it the next morning. He went above and beyond. More
by lennie2
Verified CustomerEmployees Worked With
October 22, 2025
Derek Ward did a fantastic job selling me the Traverse Z71. The experience was awesome and my wife just loves her new car. James Wood is the best place to buy a new or used vehicle. Z71. The experience was awesome and my wife just loves her new car. James Wood is the best place to buy a new or used vehicle. More
by Dlbyrdee
Employees Worked With
Other Employees :
Brian from service is excellent also.
October 22, 2025
It’s the best Dealership experience I have ever had every time!! The sales staff is top notch! Karen Patterson is an amazing sales woman and knew her stuff!! Mike Wheat is my normal sales guy and he is off t time!! The sales staff is top notch! Karen Patterson is an amazing sales woman and knew her stuff!! Mike Wheat is my normal sales guy and he is off the charts crazy fun!!! The Service Department is sharp too!! Love the new renovation, very classy!! The Service staff (Bryan Stanley is my go to guy there), but they all are knowledgeable!! Everyone should purchase their next ride from them!! New and used have incredible selections. It was so hard to choose the best deal. I love James Wood Chev Buick GMC!!! More
by mycowmoos
Employees Worked With
Other Employees :
Jeff Morris and Maxter Cooper
October 21, 2025
Derek Ward and the Finance Manager Dane Shelton were both very professional and worked hard to find us the vehicle we were looking for. very professional and worked hard to find us the vehicle we were looking for. More
by CHARLESAHARE
October 21, 2025
Bryan and his team always do a great job for me. My truck was ready for me when promised and for a reasonable price. My truck was ready for me when promised and for a reasonable price. More
by ericjbuttner
Employees Worked With
October 21, 2025
I have used James Wood Motor in Decaur, TX multiple times. Each time I have been received excellent service. The communication is timely and easy to use via text message to my phone as well as phone times. Each time I have been received excellent service. The communication is timely and easy to use via text message to my phone as well as phone calls. I will be returning to James Wood Motor in Decatur, TX when my vehicles need maintenance and repairs. More
by iam4osu
Employees Worked With
October 21, 2025
Dayson was great! Really helped me get back on the road. Explained throughly and got the job done in a timely manner. Really helped me get back on the road. Explained throughly and got the job done in a timely manner. More
by dsta499a
Employees Worked With
October 21, 2025
First time buying experience . Tony L has wonderful product knowledge, something that has been missing in the dealership world for some time. He was respectful and made extra effor Tony L has wonderful product knowledge, something that has been missing in the dealership world for some time. He was respectful and made extra efforts for us to get the deal done. More
by jmcclain1958
Employees Worked With
October 21, 2025
Very impressed on Kyle and his team replacing my gas door on my Colorado in an extremely fast manner!! Highly recommend James wood for all their vehicle needs, thanks . on my Colorado in an extremely fast manner!! Highly recommend James wood for all their vehicle needs, thanks . More
by Snuffysurfdude
Employees Worked With
Kyle
October 21, 2025
James wood motors has the best service department in the metroplex. I have been purchasing cars from them for about 30 years. The service techs, cashiers, and mechanics are top notch. Wouldn’t trade with metroplex. I have been purchasing cars from them for about 30 years. The service techs, cashiers, and mechanics are top notch. Wouldn’t trade with anyone else. Keep up the great work! More
by BAILEY7077
Employees Worked With
Other Employees :
Crysta, Shawn, Brian, Crystal, all of the mechanics too are fabulous!
