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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,327 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,327 reviews
February 12, 2026
I have been using James Woods for my service for 10 years. Until last year I have had total faith in them. This last 1-2 years it has been less. during the remodel it was hit and miss then total turn years. Until last year I have had total faith in them. This last 1-2 years it has been less. during the remodel it was hit and miss then total turn over in service staff. You call to set appointment and the call is not returned. You come by and make an appointment. I am hoping that they return to my former state of appreciation. More
by RSJOYCE
Verified Customer
February 11, 2026
Excellent service. Couldn’t be happier with the attention given by our service writer Bryan. Thank you so much. Couldn’t be happier with the attention given by our service writer Bryan. Thank you so much. More
by VEEJAA.W
Employees Worked With
February 11, 2026
Great experience all the way around. Clay was my salesman and excellent to work with. Will definitely be going back! Clay was my salesman and excellent to work with. Will definitely be going back! More
by Matt
Employees Worked With
February 11, 2026
James Wood Chevy was a great place to buy a vehicle. From the moment I walked in, the atmosphere was welcoming and relaxed. The entire process felt straightforward and transparent, without any of the ty From the moment I walked in, the atmosphere was welcoming and relaxed. The entire process felt straightforward and transparent, without any of the typical high-pressure sales tactics you sometimes expect at a dealership. Tyler Glaros was especially outstanding to work with. He was professional, kind, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable every step of the way. I never felt rushed or pressured, which made the experience enjoyable and stress-free. If you’re looking for a no-pressure, professional car-buying experience, I highly recommend James Wood Chevy—and be sure to ask for Tyler Glaros! More
by michaeldeprato
Employees Worked With
February 11, 2026
I never worry about the service of my vehicle when Ms Gipson is in charge. I'm always in and out quickly and she makes sure any issues are resolved. Gipson is in charge. I'm always in and out quickly and she makes sure any issues are resolved. More
by JIMEARLY
Employees Worked With
February 11, 2026
Was the fastest deal and easiest deal was an issue with tint but worked out tint but worked out More
by kjtkwoods
Employees Worked With
February 11, 2026
Everybody is friendly and knows what they are doing. Fast service and they dont try to sell you stuff you dont need. Fast service and they dont try to sell you stuff you dont need. More
by alfonsoperez0
Employees Worked With
February 11, 2026
Great service with great inventory! I only have five words o o o o o o OK. I only have five words o o o o o o OK. More
by GSR44.ROBERSON
Employees Worked With
February 11, 2026
Purchased 3 cars here this year and had 2 serviced, every experience has been top notch. Flexible on pricing, had or ordered the exact cars we wanted and the service department was great also. Matt and his t experience has been top notch. Flexible on pricing, had or ordered the exact cars we wanted and the service department was great also. Matt and his team are the best! More
by jby556
February 10, 2026
I dropped my car off for an oil change. I was greeted upon arrival and my service agent came right out to speak to me. They messaged me when it was done and I came back to get it. It too I was greeted upon arrival and my service agent came right out to speak to me. They messaged me when it was done and I came back to get it. It took all of 5 minutes to check out. They even had checked a tire that said low air pressure at no charge. Great service and kudos to Shawn Hooe for taking such good care of me and my vehicle. More
by JANDMFLYNT
Employees Worked With
