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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,867 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,867 reviews

October 01, 2026

Great service! I was well taken care of by my advisor. Service was taken care of in a timely manner. More

by ALEXANDRALEEDIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Sincere thanks for this positive feedback, Alexandra! I’m happy to hear that you received great service and that your advisor took good care of you. We're dedicated to ensuring timely service for all our customers. I appreciate your support, and we look forward to serving you again in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 01, 2026

Everyone is always friendly, courteous, and knowledgeable. They explain any issues, and they keep you updated on progress. More

by TEXGIRLPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your kind review is greatly appreciated! I truly appreciate your kind words about the friendly and knowledgeable team at James Wood Chevrolet Buick GMC Decatur. Our goal is to keep you informed and satisfied throughout your experience. We look forward to serving you again in the future. Have a great day in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 01, 2026

Great job to Steve Frazier and all with James Wood Motors for help with our purchase More

by pamleija63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Shelton
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Pam! I’m delighted to hear you had a great experience with Steve and everyone at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide excellent service, and I appreciate your support. We look forward to assisting you again in the future in Decatur, Texas! Enjoy your purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2026

Derek ward took care of me the second I walked in the doors. Thank you More

by darrell31707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Darrell! I am thrilled to hear that Derek provided you with excellent service at James Wood Chevrolet Buick GMC Decatur. I appreciate your support, and we look forward to seeing you again in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2026

This is the 3rd vehicle I have purchased from this dealership. This is not a high-pressure sales pitch dealership. Very relaxed and comfortable experience. AGAIN ..... I am very happy with my exper More

by sargentmiron55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur, and I'm thrilled to hear that you had such a relaxed and comfortable experience during your purchases. It's always our goal to provide a stress-free environment for our customers. We look forward to serving you again in the future! Our team is proud to serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2026

I had a decent experience with the dealership. This is my second time purchasing a vehicle from James Wood Chevrolet in Decatur, Texas. More

by sarahlynnlove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us, Sarah! I'm glad to hear that you had a decent experience at James Wood Chevrolet Buick GMC Decatur and that this is your second vehicle purchase with us. I appreciate your continued trust and support. If you have any questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 30, 2026

Waited 3 hours for oil change/recall. Was not notified work was complete, looked to see truck was outside waiting. Not sure how long the work had been completed before I inquired about it More

by rfcornelius5496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the wait time and communication during your visit for the oil change and recall work at James Wood Motors, Inc. We strive to keep our customers informed, and your insights help us improve our processes. Please feel free to reach out to me directly if you would like to discuss this further. We hope to provide you with a better experience next time. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 30, 2026

Communication is great and always willing to answer any questions and is willing to listen and help any way they can More

by TOBYRILEY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Toby! I truly appreciate your kind words about our communication and willingness to assist. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure that our customers feel heard and supported. We look forward to serving you again in the future in Fort Worth, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

September 30, 2026

My experience with james wood and the lady I dealt with was amazing and I will recommend James Wood to anyone. More

by dsanford6156
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxter Cooper
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Sep 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you had an amazing experience with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me. We look forward to serving you and your friends in the future. Have a great day in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 29, 2026

Always had great experience at this dealership especially working with Kathy Spurgeon. She has always been wonderful. More

by jcjlhhome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear about your great experiences at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai, especially with Kathy. She truly is an asset to the team! We look forward to seeing you again and serving you in the future. We proudly serve customers in Wichita Falls, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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