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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,198 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,199 reviews

December 30, 2025

Clay Estes, Jeff Mawby and the team were a pleasure to work with. I was in and out of the dealership quickly in trading vehicles. More

by DONALD.R.GIBBONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawby
Dec 30, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Donald! I'm thrilled to hear that you had a great experience with Clay, Jeff, and the team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on making the vehicle trading process quick and enjoyable. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2025

Mr. Shoo is the most friendly and helpful service rep that you will meet. He has always taken great care of our vehicles. More

by KEITH.KILGORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback, Keith! I am thrilled to hear about your positive experience with Mr. Shoo at James Wood Chevrolet Buick GMC Decatur. It's great to know he has been so helpful in taking care of your vehicles. We truly appreciate your kind words and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 29, 2025

Rocco and the team at James Wood were an absolute pleasure to work with. Had me in and out quickly. No red tape. No pushy sales tactics. They were all there to help me throughout the entire process. More

by BBUTLER14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Rocco and our team at James Wood Chevrolet Buick GMC Decatur made your experience pleasant and efficient. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 29, 2025

Professional and Knowledgeable, Lee went out of his way to find a work truck for our company. More

by alan b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Alan! I'm happy to hear that Lee went above and beyond to help you find a work truck for your company. At James Wood Chevrolet Buick GMC Decatur, we strive to provide exceptional service, and it's great to know we succeeded in your case. Looking forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 29, 2025

Excellent Staff. Matt listened to our wants and needs and provided us with that exact truck. Management & finance were great to work with. very pleased as a returni More

by chris@ezrazion.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Chris! I'm glad to hear that Matt and our management and finance teams were able to meet your needs and provide you with the perfect truck. Your satisfaction as a returning customer means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 28, 2025

Good selection and friendly staff that are truly there to help to make your new car purchase pleasant experience More

by chuckstrangetx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I am glad you had a pleasant experience and found our selection and staff at James Wood Chevrolet Buick GMC Decatur to be helpful. We appreciate your support and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2025

Excellent communication. Timely responses. Very nice and easy to work with. Highly recommend these guys. More

by CHAD.CMARSHALL
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review, Chad! I'm thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2025

They quickly greeted me as I pulled in with my truck. Shawn greeted me and had the paperwork ready to go. The waiting room is comfortable and i was able to setup and work remotely quickly and easily. More

by mark.spolidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Mark! I am so glad to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's great that Shawn made your visit smooth and that you found our waiting room comfortable for working remotely. We appreciate your feedback and look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 27, 2025

Great Team and experience! ! Very professional and easy to deal with. The entire process was pretty easy : ) More

by tugmo87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I'm pleased to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We strive to make the process as seamless as possible for our customers. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 27, 2025

Ricky and finance were amazing! Ricky listened to every concern and answered the questions we had. We were so pleased we sent our son back two weeks later and he purchased from Ric More

by hcook92014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Ricky at James Wood Chevrolet Buick GMC Decatur. It’s great to know that both your and your son’s purchase processes were quick and easy. We appreciate your trust in us and look forward to serving you and your family again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com