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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,645 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,645 reviews

June 19, 2026

Shawn in service always takes care of us. He is on point regardless if I am talking to him on the phone or in person. More

by SMARTPAM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Pam, thank you for your wonderful review! I’m thrilled to hear that Shawn in our service department consistently take great care of you, whether it's over the phone or in person. At James Wood Chevrolet Buick GMC Decatur, we strive to provide top-notch service to all our customers. We look forward to seeing you again in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 19, 2026

I have dealt with the dealership many times over the years and have found to be very helpful and courteous each time. More

by mdmeadows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the years. We are dedicated to providing helpful and courteous service, and it’s wonderful to hear that we’ve met your expectations. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 18, 2026

Landon is the best. Anything we need, he takes care of. We will always choose James Wood Motors for our company truck needs. Thank you! More

by ahamilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Landon provided you with excellent service and that you choose James Wood Chevrolet Buick GMC Decatur for your company truck needs. Our team here in Keller, Texas looks forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 18, 2026

I had a wonderful experience working with Jennifer Westerlund at James Wood Decatur. The communication throughout the entire process was consistent, and she kept me updated every step of the way. My v More

by max49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Johnson
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Jun 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Max! I’m thrilled to hear that you had a great experience with Jennifer and our service department at James Wood Chevrolet Buick GMC Decatur. We are dedicated to maintaining strong communication and providing efficient service. I appreciate your recommendation, and our team here in Fort Worth, Texas looks forward to serving you again in the future. Have a great day! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 18, 2026

Best buying experience ever. It was seamless from negotiation to delivery. I never felt pressured and walked out a happy customer. Well worth the 45 min drive from the metropl More

by jeff.iverson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Jeff! I’m thrilled to hear that you had the best buying experience ever at James Wood Chevrolet Buick GMC Decatur. We strive to create a seamless and pressure-free environment for all our customers, and it's great to know you felt that during your visit. I appreciate you making the 45-minute drive from the metroplex, and our team at Wichita Falls, Texas looks forward to welcoming you back the next time you need our services. Have a fantastic day! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 18, 2026

Very simple process to purchase a vehicle with not a lot of extra nonsense my salesman was not pushy very accommodating. the whole process didn’t take longer than 40 minutes once I figured out which vehicle More

by TXJOEZ3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm glad to hear that you found the process of purchasing your vehicle at James Wood Chevrolet Buick GMC Decatur to be simple and efficient. We strive to provide a comfortable experience without any pressure. I appreciate your support, and our team at Decatur, Texas hopes to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 17, 2026

I thought everything and everyone were doing great, I had a wonderful experience. The vehicle was exactly what we wanted.thanks again. More

by DAVIDBUCKETMAN64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience with us, David! I’m thrilled to hear that you found the vehicle you wanted and that we provided great service. I truly appreciate your support at James Wood Chevrolet Buick GMC Decatur. Our team at Fort Worth, Texas looks forward to seeing you again in the future! Enjoy your vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 17, 2026

Salesman Clay Estes took us through the new car buying process without a hitch. Especially knowledgable in helping us get the military rebate. Excellent salesman, excellent person! Highly recommend! More

by andros88220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m glad to hear Clay provided you with an excellent car buying experience and was helpful in securing your military rebate. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again soon. Proud to serve customers in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 15, 2026

Excellent service all the way around! Clay Estes is very helpful, thorough, and knowledgeable! Great experience! More

by jennifer@kvetsupply.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jennifer! I’m excited to hear you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. Clay truly is a valuable member of our team, and I appreciate your kind words about his service. We look forward to assisting you again in the future! We are proud to serve customers in Keller, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 12, 2026

Our salesman Ricky Delgado and Jeff tht F & I guy were not only professional but answer all our questions We had a very pleasant experience and plan to visit the dealership for maintenance and next time More

by richusautoltd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Rich! I’m thrilled to hear about your pleasant experience with Ricky and Jeff at James Wood Chevrolet Buick GMC Decatur. We are dedicated to providing top-notch service, and we look forward to assisting you with maintenance and your next vehicle purchase. We appreciate your support. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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