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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,943 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,943 reviews

November 01, 2026

Joel was incredible to work with. He made my experience at James Wood top notch. He went out of his way to make sure I was given all eligible incentives and rebates. I got the truck I More

by JOHNHEHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, John! I’m pleased to hear that Joel provided you with an incredible experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that you got the truck you've always wanted and that we were able to assist you with the best incentives and rebates. I appreciate your support, and we look forward to serving you again in the future! We are always here for you in Fort Worth, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 31, 2026

This dealership cares about making a personal connection to the customer while making them happy with the best deal! More

by jthrelkeld1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Anderson—- 5 STARS
Nov 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! At James Wood Motors, Inc - Buick Chevrolet GMC Hyundai, We pride ourselves on building personal connections with our customers and ensuring they leave happy with a great deal. I appreciate your support, and we look forward to serving you again in the future. We're here for you in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 31, 2026

KAREN is the most helpful sales person that I know she is amazing. I will use her for every car purchase. More

by pethtel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Pethtel! I’m thrilled to hear that our sales associate, Karen, made such a positive impact on your car purchasing experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We're always here to assist you, and look forward to helping you with your future vehicle needs. We appreciate your support from the Decatur, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 30, 2026

Staff was easy to work with and went above and beyond to make sure I was taken care of with my purchase. More

by barneyball
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Barney! I’m thrilled to hear that the staff was easy to work with and went above and beyond for your purchase. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to all customers in the Decatur, Texas area. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 30, 2026

Thank you to Tony for such great service and support! The process for buying a new car was very uncomplicated. Thank you! More

by TDMID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Tony provided you with great service and support during your car-buying experience. At James Wood Chevrolet Buick GMC Decatur, we strive to make the process as uncomplicated as possible. I appreciate your kind words, and we look forward to seeing you again soon in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 30, 2026

Shawn is the best service guy you could ask for. Very professional and helpful. Will go out of his was to get things fixed. More

by GNFURGIE72
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I’m thrilled to hear that Shawn provided you with such professional and helpful service at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring every customer receives the best experience possible. We look forward to seeing you again soon in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 30, 2026

Always a pleasure dealing with james wood motors, Joel linker was great!! Recommend them to all More

by MICHAELDOBYNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Michael! I’m thrilled to hear that you had such a positive experience with Joel at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! We look forward to serving you again in the future. Have a great day in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 30, 2026

The service center was able to get me in and out in a timely manner. Thank you! More

by tuffyandkids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I’m glad to hear that our service center at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai was able to provide you with timely service. I appreciate your support, and we look forward to assisting you again in the future. Have a great day in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

October 29, 2026

CLAY is awesome! ! He is the reason I will be back and purchase another vehicle. More

by jeramy0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! I'm thrilled to hear Clay made such a positive impact on your experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We're dedicated to providing exceptional service, and we look forward to assisting you again with your next vehicle purchase. We proudly serve customers in Decatur, Texas, and appreciate your support! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 29, 2026

My service manger was helpful did everything She could to help me and make my wait very comfortable More

by gandbpollock
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that our service team was able to assist you and make your wait comfortable at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We strive to provide the best experience for our customers. We hope to see you again soon in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com