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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,360 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,360 reviews

February 26, 2026

The service department is good; I am definitely not so happy with the 2025 Chevy Traverse purchase as it seems to have some unsettling issues (squealing brakes) that of course I get resolved for extra cos More

by JAIMEMWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 26, 2026

Wonderful experience, outstanding Sales and finance folks, I cannot be more satisfied, I totally recommend the dealership…. Thanx More

by al1051
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane in finance
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Feb 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! It’s wonderful to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our sales and finance teams strive to provide outstanding service, and it’s gratifying to know your expectations were met. Your recommendation is greatly appreciated, and the team looks forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 25, 2026

Very friendly and knowledgeable of the product they offer. Very helpful in making a trade. More

by txdogman1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I appreciate your feedback and am thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur friendly and knowledgeable. I'm glad we could assist you in making a trade. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 25, 2026

Marty was very helpful and insured the process was smooth. Finance dept was exceptional as well More

by skipheaden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Mitchell
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Feb 25, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you found our team helpful and that the financing process was exceptional. Your satisfaction is our priority at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 25, 2026

Great dealership and an even better reputation. The buying process went smoothly and everyone was very accommodating. More

by txlitplegal77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxter
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Feb 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about the buying process at James Wood Chevrolet Buick GMC Decatur. It's great to hear that our team made your experience smooth and accommodating. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 25, 2026

Very professional in the service center always takes good care of me. Check my tires and filters when I have my oil change and washes the car, which is awesome. More

by KVANHOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that our service team took such good care of your vehicle during your oil change. I appreciate your kind words, and we look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 25, 2026

Clay explain me all options on the new truck he was very kind and patient! More

by fbuj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Clay provided you with such excellent service while explaining the options on your new truck. At James Wood Chevrolet Buick GMC Decatur, we strive to make every experience informative and enjoyable. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 24, 2026

Drew and the finance guy were both professional and made the buying process easy. I knew they were treating me fairly based on my own research beforehand and I appreciate their fairness and honesty. More

by ROWDY.LESLIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Leslie! I am thrilled to hear that you found the buying process easy and appreciated the professionalism of our team at James Wood Chevrolet Buick GMC Decatur, especially with Drew and our finance staff. We strive to provide a fair and honest experience, and it’s great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 24, 2026

Muy amables y atentos te explican muy bien muchas gracias a todos los que me ayudaron ☺️ More

by Delaroztania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

¡Gracias por su reseña, Tania! Apreciamos mucho sus amables palabras sobre el servicio que recibió en James Wood Chevrolet Buick GMC Decatur. Nos alegra saber que nuestro equipo fue atento y le brindó una buena explicación. Esperamos verlo nuevamente pronto. ¡Gracias por elegirnos! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

February 24, 2026

Lee Priddy was very helpful in our purchase of a new Equinox. He answered all my questions and made it a very pleasant experience. He also called me the following day to make sure we got the garage door More

by ckmiller0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that Lee was able to assist you so well during your purchase of a new Chevrolet Equinox. At James Wood Chevrolet Buick GMC Decatur, we strive to provide a pleasant experience, and it's great to know that Lee's follow-up made a positive impact. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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