Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,558 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 3,558 reviews

May 15, 2026

Prompt and eager service by staff that was friendly and attentive. The service was completed quickly and professionally. More

by RHAMILTON707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly and attentive staff at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you had a prompt and professional service experience. Our team looks forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 15, 2026

Wes ward was so nice and just an alright guy he didn't need to be a salesman. The car sold itself. When I saw the condition,especially the engine compartment i knew i was going buy this car. They made a d More

by rjvaughn711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes ward
May 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m delighted to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Wes made a lasting impression and that you felt confident in your purchase. I appreciate your kind words, and we hope to see you again in the future! Enjoy your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 15, 2026

James Wood GMC helped me personalize and order the truck I wanted. My truck is one of a kind ordered to my specification. More

by lronnie64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Ronnie! I’m excited to hear that James Wood Chevrolet Buick GMC Decatur helped you personalize and order your one-of-a-kind truck. Your satisfaction is our top priority, and I’m delighted to have been part of this process with you. Our team appreciates your feedback, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 14, 2026

Customer service was great. Within a couple days we had the vehicle we wanted and my wife is happy More

by darch_4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m pleased to hear that you received great customer service and were able to get the vehicle you wanted so quickly. It's fantastic to know that your wife is happy with her new car. I appreciate your support, and we look forward to assisting you both again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 14, 2026

Very smooth and easy process to trade in a vehicle and lease a new one! More

by courtneyaskew12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Courtney! I’m happy to hear you had a smooth and easy experience trading in your vehicle and leasing a new one at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2026

I have always been very satisfied with the service department Bryan Stanley is very professional and keeps me updated as much as he seems it necessary, and as for me buying cars or trucks I love deali More

by sergioweser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Sergio! I’m thrilled to hear that you have consistently been satisfied with my service department and that Bryan has been professional and communicative. It's also great to know that Steve has made your car-buying experience enjoyable. I appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to serving you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 13, 2026

Steve was incredibly easy to work with and was able to get us in a new car seamlessly. We appreciate all he did for us! More

by mattie2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you had such a positive experience working with Steve at James Wood Chevrolet Buick GMC Decatur. We appreciate your kind words and hope you enjoy your new car. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 13, 2026

Krystal makes everything clear! We love the entire James Woods family in Decatur. They go above and beyond to make everything as smooth as humanly possible. More

by LUKE.RHIANNON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Luke! I’m thrilled to hear that Krystal made your experience smooth and enjoyable. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 12, 2026

Just took alot longr than what i was told. A very long wait. Other than that everything was great More

by BONNIELOUBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Bonnie. I appreciate you taking the time to share your experience with us at James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that everything else was great, but I understand that a long wait can be frustrating. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to see you again soon. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

May 12, 2026

James Wood has been a Top Dealership for many years. Owner Raymond Wood took over after his father James Wood. Great Service. More

by M FISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I greatly appreciate your recognition of James Wood Chevrolet Buick GMC Decatur and our commitment to providing top-notch service. It's always our goal to ensure a positive experience for our customers. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com