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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,999 reviews
January 07, 2025
Always quick in and quick out on service. Zach is straightforward and doesnt xx around with issues. Zach is straightforward and doesnt xx around with issues. More
by slauderdale
Verified CustomerEmployees Worked With
January 07, 2025
Outstanding experience with your salesmen Clay Estes. He couldn't find my original request in his GMC truck inventory or while searching other dealers. But in the end he found me a newer model (2025 inst He couldn't find my original request in his GMC truck inventory or while searching other dealers. But in the end he found me a newer model (2025 instead of 2024). He definitely went the extra mile. Outstanding experience. More
by kennethvaughan
Employees Worked With
January 07, 2025
With all of the remodeling going on and the service center being split up and separated from the cashier ladies, it was amazing how smooth it ran. I just came in for an oil change. It took a litt center being split up and separated from the cashier ladies, it was amazing how smooth it ran. I just came in for an oil change. It took a little longer than I wanted it to but I feel confident that it was done right when I bring my car in to James Wood . More
by MALLSUP
Employees Worked With
Other Employees :
The cashiers/ financial ladies that I saw last after my oil change was completed.
January 06, 2025
Conscientious and Customer oriented. I've had the pleasure of working with the Collision Team in the past and they work overtime and put in the extra effort to be sure and make sure thei I've had the pleasure of working with the Collision Team in the past and they work overtime and put in the extra effort to be sure and make sure their work and the final product is top quality work performed. More
by aircactus
January 06, 2025
Our experience with buying our first new truck ever was very painless. Andrew is a great salesmen and made this experience very easy and was full of knowledge of all the trucks. very painless. Andrew is a great salesmen and made this experience very easy and was full of knowledge of all the trucks. More
by MWANDMACHER
Employees Worked With
January 06, 2025
Our buying experience was very smooth working with Clay. He went out of his way to help us with trade in vehicle being repaired and maintained ongoing communication throughout the process. I would highly re He went out of his way to help us with trade in vehicle being repaired and maintained ongoing communication throughout the process. I would highly recommend him to any friends interested in vehicle purchase. More
by chasedsimms
Employees Worked With
January 05, 2025
Very nice people to do business with I just bought my 3rd Trk there my salesman Tony Lara was awsum made the deal happen for me and my payments just where I wanted them very awsum company to by from I will d Trk there my salesman Tony Lara was awsum made the deal happen for me and my payments just where I wanted them very awsum company to by from I will defiantly buy my next vehicle there also great customer service !! Thank u Tony More
by tommy69howard
January 05, 2025
Product knowledge of the product, great sales information, no waiting to get the car purchased! Great experience! information, no waiting to get the car purchased! Great experience! More
by lenfal
Employees Worked With
January 05, 2025
Very helpful and quick service for a long awaited part. Called quickly when completed. Love the service department. Called quickly when completed. Love the service department. More
by jsb76240
Employees Worked With
January 05, 2025
I purchased a Sierra 1500 about 7 years ago from James Wood. Since then I have purchased other trucks/other brands only to be disappointed. I came back to James Wood a few weeks ago, the salesman, Clay Wood. Since then I have purchased other trucks/other brands only to be disappointed. I came back to James Wood a few weeks ago, the salesman, Clay Estes immediately noticed how much I liked the Sierra I sat in. I was offered what I felt like was a good price for my trade-in. I purchased a 2025 Sierra SLT 1500 basically "ON THE SPOT". Any other vehicle I purchase in the future WILL BE FROM JAMES WOOD!!! More
by Consumer
Employees Worked With
Other Employees :
I wish I could remember the guys name in fianance
