Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,670 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Contact Dealership
View Awards

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 3,670 reviews

July 02, 2026

Joel was wonderful. Great service and wonder customer service. Very happy with the entire process. More

by c_oshel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm excited to hear that you had a great experience with Joel and that you were happy with the entire process at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide excellent service, and it's great to know that it showed. We look forward to serving you again in the future! We proudly serve customers in Keller, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 01, 2026

Has been a blessing to me for about 20 years, 4-5 automobiles. I trust the service department and they have earned trust with hard work and honesty of conversation. More

by EVANGELISTWAYNEHUDSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Wayne! I truly appreciate your loyalty to James Wood Motors, Inc - Buick Chevrolet GMC Hyundai over the years. It's fantastic to hear that our service department has earned your trust through hard work and honest communication. We look forward to continuing to serve you and your automotive needs in the future. If you ever need anything, don't hesitate to reach out. We're proud to serve customers in the Fort Worth, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 01, 2026

My experience from the time I walked in to James Wood Motors was outstanding. I could not have asked for better service from our sales person, Matt Garretson, or our finance person, Brad Gunter. Overall, More

by dfb_56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your wonderful experience with us! I’m excited to hear that Matt and Brad provided you with outstanding service during your visit to James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words, and we look forward to assisting you again in the future. We are proud to serve customers in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 30, 2026

Bryan Stanley has been our Service Advisor for years. He has ALWAYS taken GREAT care of us!! More

by MIKEANDMARSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Mike and Marsha! I’m thrilled to hear that Bryan has consistently provided you with great service at James Wood Motors, Inc. I appreciate your loyalty, and we look forward to serving you again in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 30, 2026

The young lady checking me out was rude and the service lady had to come over and help me use my points. The mechanic was either unqualified or over charging me the $1500 estimate cost a dollar to fix.. I More

by NTOPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your concerns regarding the service you received at James Wood Motors, but we are unable to locate you in our system based on the name in your review. Your feedback is appreciated as it helps us improve. I encourage you to reach out to me directly with your name and phone number so I can discuss your situation in more detail. We hope to regain your trust in the future. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 29, 2026

Rocco is awesome he had all the hard work done when I got there made the sale super easy and fast great guy we love Rocco More

by Pwestbrook80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am delighted to hear that Rocco made your experience at James Wood Chevrolet Buick GMC Decatur so easy and enjoyable. We appreciate your support and look forward to seeing you again in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 29, 2026

Second truck purchased from James wood , happy with the Trade , Clay worked hard at getting the Truck I wanted , had to do a dealer trade , thanks Clay More

by mrtfuelsystems
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you are happy with your new truck and that Clay was able to meet your needs through the dealer trade. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we appreciate your continued trust in us. We look forward to serving you again in the future! Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 28, 2026

This review is for my GMC CANYON Monday will be my 4th time I take it in due to my back up and front cameras not working. It's sad that James Wood does not have a good enough auto computer department th More

by sergioweser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 28, 2026

All good all good all good all good all good all good all good all good More

by EDY.GALVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving a review, Edy! I appreciate your support and am glad to hear everything is all good. We look forward to serving you again in the future. Don't hesitate to visit us again in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

June 27, 2026

good service good response on questions truck done on time pic up @ deliver driver very fr More

by LMASHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I'm glad to hear that you experienced good service and timely delivery with your truck at James Wood Chevrolet Buick GMC Decatur. I'm always here to answer any questions you may have. We look forward to serving you again in the future! Proudly serving customers in Decatur, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

1
2
3
...
367