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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,015 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,015 reviews
November 22, 2024
Great place to buy your new truck, no hassle fair price and great customer service and great customer service More
by johnbusch68
Verified CustomerEmployees Worked With
November 22, 2024
Knowledgeable, courteous, accommodating my schedule. Willing to address any problems or issues. Making sure he understood what we wanted and got it for us. Willing to address any problems or issues. Making sure he understood what we wanted and got it for us. More
by gajojohnson
November 22, 2024
Bryan Stanley in service is fabulous! He always keeps me updated on progress of repairs, oil changes, etc., whatever I am in service for. Thank you!! He always keeps me updated on progress of repairs, oil changes, etc., whatever I am in service for. Thank you!! More
by cwalker92
Employees Worked With
November 22, 2024
I was impressed with the salesman when I bought the truck. I have been well taken care of when I have gotten service also. truck. I have been well taken care of when I have gotten service also. More
by RANGERONEYANDDIXIE
Employees Worked With
November 22, 2024
I normally have great service experiences at this dealership. However, my latest oil change took two hours. When I asked what happened, they said it was unusually busy. I had an appointment. What is dealership. However, my latest oil change took two hours. When I asked what happened, they said it was unusually busy. I had an appointment. What is the point in making appointments? Usually it takes an hour and the website even states that they don’t expect it to take long. I texted my service advisor and explained I couldn’t give a 5 star rating. He apologized and informed me that my time was valuable. The next day I get a text supposedly from this advisor asking for a 5 star review and to get back with him if I experienced any challenges. ?? I informed him that I had already expressed my challenges. The next day he responded saying he was out or he would have responded sooner. So, automated texts, long wait times, and snarky comments made the last oil change less than excellent. More
by CLAYW20
Employees Worked With
November 20, 2024
I had a recall download, and a rim replaced. I asked if after the rim was replaced if all 4 tires pressures be set the same because they were all 31-32 #s and I figured after the tire was mounte I asked if after the rim was replaced if all 4 tires pressures be set the same because they were all 31-32 #s and I figured after the tire was mounted on the new rim that it would be aired up a lot more. After 3,5 hour wait, my truck was ready. When I got in my truck 3 tires were 31#s and the tire with the new rim was 40#s. It was raining that day and I ended up stopping at a gas station and aired up the other tires to 40 #s. I got soaked doing it. More
by FORMOAK
Employees Worked With
November 20, 2024
Andrew was exceptional. Our relationship started out with me calling about an audio options question, he instantly knew the answer. That turned into me enjoying a hassle-fre Our relationship started out with me calling about an audio options question, he instantly knew the answer. That turned into me enjoying a hassle-free and no stress truck purchase. More
by k-austin1982
Employees Worked With
November 20, 2024
Wonderful place to shop! Everyone is friendly and helpful, this is my third new vehicle from there. Everyone is friendly and helpful, this is my third new vehicle from there. More
by jeweld09
Employees Worked With
November 20, 2024
James Wood worked with me on price and add ons. I was provided every document requested including the "out the door price" on several trucks. I'm 72 years old and been around the block a few time I was provided every document requested including the "out the door price" on several trucks. I'm 72 years old and been around the block a few times and Eldon never lost his temper nor did I sence any condescension. More
by msingle452_97
November 20, 2024
I I HAVE 4 VEHICLES I OWN, AND GET SEVERAL SERVICE VISITS PERFORMED ON THESE . EITHER GETTING ROUTINE MAINTANANCE OR HAVING RANDOM PROBLEMS THAT NEED QUICK REPAIRS . BRYAN AND THE TEAM HERE AT JAMES WOODS PE PERFORMED ON THESE . EITHER GETTING ROUTINE MAINTANANCE OR HAVING RANDOM PROBLEMS THAT NEED QUICK REPAIRS . BRYAN AND THE TEAM HERE AT JAMES WOODS PERFORM THE BEST CARE AND IM BACK ON THE ROAD WITH LITTLE DOWNTIME. THE NEXT TIME SOMETHING NEEDS THAT EXTRA QUILITY EFFORT YOU SHOULD TRY THEM . I CANT THANK THEM ENOUGH FOR THE CARE OF MY CATTLE TRUCK REPAIR MOST RECENTLY , MY TRUCKS FIXED AND PULLING CATTLE AGAIN . THANKS More
by CESTES2
