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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,844 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,844 reviews

October 04, 2024

Karen & Rubin were great to work with! I have bought my 2nd truck I’ve purchased from James Wood’s Decatur TX and will buy from again in the future. Great people & great selection. More

by Big Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had a fantastic experience working with Karen and Rubin at James Wood Chevrolet Buick GMC Decatur. It’s wonderful to know you’re enjoying your second truck from us. I look forward to assisting you again in the future! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

Andrew was great! Very patient, great communication. Was even willing to help us on his day off. More

by tbrown610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Andrew at James Wood Chevrolet Buick GMC Decatur. His dedication to providing great service, even on his day off, truly reflects our commitment to our customers. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

Drew and the team helped get us into exactly what I wanted at a cheaper price than other surrounding dealers. He was honest and fair. Will buy from Jane’s Wood again. More

by branabargar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Drew and the team at James Wood Chevrolet Buick GMC Decatur were able to help you find the perfect vehicle at a great price. Your satisfaction means a lot to me, and I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

Prompt and easy to work with. A pleasant experience. This was my second purchase here. More

by dbreadman11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was prompt and pleasant during your second purchase. Your continued trust in us means a lot! I look forward to assisting you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

The best buying experience I have ever had the hole staff was courteous and very welcoming definitely a 10 out 10 More

by twilliams2500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had the best buying experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a courteous and welcoming environment for all our customers. I appreciate your enthusiastic rating of 10 out of 10 and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2024

Truck was driven for Mayne a week and has been in the shop since then. Ran fine for a few days. Will barely pull itself around, much less with a trailer. Pretty bad for a truck with 74 thousand miles. No More

by michaelsfab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher
Oct 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledged this review.

October 03, 2024

I HAVE NOT HAD A GOOD EXPERIENCE IN THE LAST SEVERAL SERVICES I HAVE HAD THERE! JUST APOLOGIES AND NO ONE MAKES ANYTHING RIGHT! More

by brogan.richelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Hooe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

October 02, 2024

Have bought many vehicles over the last 20 years and this was by far the best experience! Chris is a great salesman answered all of our questions and communicated great through the whole process. This was th More

by beau.schultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Beau! We are thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was the best you've had in 20 years of buying vehicles. It's fantastic to know that Chris was able to assist you and provide excellent communication throughout the process. We greatly appreciate your kind words and hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 02, 2024

Easy to deal with and I would go back or recommend them to any body. More

by spursnspeed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you found it easy to work with us at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 01, 2024

Bryan has always done a great job with keeping my vehicles in tip top shape. Definitely recommend James Wood Service department…. More

by Happy buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm delighted to hear that our service department, especially Bryan, has been keeping your vehicles in tip-top shape. Your recommendation means a lot to me! I look forward to serving you again at James Wood Chevrolet Buick GMC Decatur. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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