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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,350 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,350 reviews
January 06, 2024
Exceptional service and communication from everyone we worked with. They took great care of us throughout the process and we are very happy we selected this dealership to help us find our next vehicle. worked with. They took great care of us throughout the process and we are very happy we selected this dealership to help us find our next vehicle. Great experience! More
by hudson.huff
Verified Customer
January 05, 2024
Carey and Brandt were very nice and helpful, they made sure I was taken care of ! sure I was taken care of ! More
by cjb252055
January 05, 2024
Trustworthy service, quality service, friendly service. These 3 things make it worth the drive for peace of mind. These 3 things make it worth the drive for peace of mind. More
by turbanek85
Employees Worked With
January 05, 2024
Great efficient work that was communicated well by the service writer. Very happy and pleased with the work completed. service writer. Very happy and pleased with the work completed. More
by L.LUEVANOS
January 05, 2024
We had to adjust our appointment day of but was told it would only be an hour wait even though it was a later time. The wait was over 2 hours with no update, reason for the delay or apology. would only be an hour wait even though it was a later time. The wait was over 2 hours with no update, reason for the delay or apology. More
by vtrichel
Employees Worked With
Not sure
January 05, 2024
The sales and service teams are amazing. Every time I ask for any help in any way their is someone ready and willing to help me. My wife and I have relied on the Decatur James Wood dealershi Every time I ask for any help in any way their is someone ready and willing to help me. My wife and I have relied on the Decatur James Wood dealership for 25 years and plan to continue with that relationship for years to come. More
by J.W.MCKIBBEN
Employees Worked With
Other Employees :
Jennifer Westerlund, Shawn Hooe, Nick Huff.
January 05, 2024
Very professional and helpful with everything we need as always we will continue to always go to James Wood always we will continue to always go to James Wood More
by robyngilliam71
Employees Worked With
January 04, 2024
James Wood Motors is awesome! We were met in the lot by a sales representative, Drew Ward, who was immediately helpful and able answer our questions. He provided us the opportunit We were met in the lot by a sales representative, Drew Ward, who was immediately helpful and able answer our questions. He provided us the opportunity to test drive two different vehicles, suggesting one which might best suit our needs. He was correct, it was the one we ended up purchasing. The process of purchasing was smoothly done, aided by the excellent help of the Finance Manager, Dane Shelton. The vehicle was ready the next day, following the installation of a bed liner and running boards, and also went smoothly. They made sure the vehicle was freshly washed. Needless to say, I was very impressed and will push them as much business as I can when I suggest them to friends. More
by johnm.curry
Employees Worked With
