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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,138 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,138 reviews

January 12, 2025

Great service each and every visit. We buy and service our vehicles from James Wood for this reason. More

by ROBERTSONRANDY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur for both purchasing and servicing your vehicles. It's our goal to provide great service every time, and I'm glad to know we've met your expectations. I look forward to seeing you again on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2025

We had to come back the following day after negotiating price overnight, but otherwise it was a smooth and seamless transaction. Highly recommend. Bob provided great and straightforward service. More

by MIKE.FULLER
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found your experience at James Wood Chevrolet Buick GMC Decatur to be smooth and seamless. It's great to know that our team, including Bob, provided you with great and straightforward service. I appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2025

Excellent and timely service. Krystal was a pleasure to work with. I don't like the credit card fee James Wood applies. More

by JACKET88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm thrilled to hear that you enjoyed our excellent and timely service, and it was our pleasure to have Krystal assist you. Your feedback regarding the credit card fee is appreciated, and I will take it into consideration. I hope to see you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

Great service, great selection, easy to deal with. I really enjoy working with them. You will too! More

by ab
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the service and selection at James Wood Chevrolet Buick GMC Decatur. It's always our goal to make the car-buying experience easy and enjoyable. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 11, 2025

Always accurate and timely. Krystal is my service advisor and she is great to work with and since I'm waiting, she always gets me out in a timely manner. More

by JRCASTLE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your kind words about Krystal and the service you received at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that she has been attentive and efficient in ensuring your needs are met promptly. We look forward to seeing you again for your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

Great service and they were able to get me my car back a couple days earlier than promised. More

by GILH373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you received great service and that we could get your car back to you earlier than expected. At James Wood Chevrolet Buick GMC Decatur, we strive to exceed our customers' expectations. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

I had an appointment. I arrived a little early but they took care of me right away. Shawn is always great! More

by DDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur and that Shawn was able to assist you promptly. We appreciate your kind words and look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 11, 2025

I’m only doing this because Karen makes me. Service is good every time thanks More

by CASH3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave a review! We’re glad to hear that you consistently receive good service at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 11, 2025

Rocco listened to what my needs were for the truck, and had everything ready to go when I got there. Great customer service. More

by jccarey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Rocco provided such attentive service and had everything ready for your truck. At James Wood Chevrolet Buick GMC Decatur, we strive to meet our customers' needs, and your feedback confirms we're on the right track. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 11, 2025

It was a very easy process, there was no pressure from the salesman or the financial person More

by kathy_jean57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We’re glad to hear that you found the process easy and that our team at James Wood Chevrolet Buick GMC Decatur provided you with a no-pressure experience. We appreciate your review and hope to see you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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