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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,841 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,841 reviews

October 17, 2024

I have purchased multiple vehicles from James Wood and am always very satisfied with the experience. Brad Gunter did an excellent job of finding the exact vehicle I was looking for. More

by BURNETTWB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've had multiple satisfying experiences at James Wood Chevrolet Buick GMC Decatur. It's great to know that Brad was able to find the exact vehicle you were looking for. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

He was very helpful and kind would surely use him again! I give him five stars ! More

by vmitchum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and kind. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we're grateful for your support. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

Always good work by Brian and thanks for the car wash done when say it will be done More

by SRWOLFPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Brian provided you with great service and that you appreciated the car wash. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our commitments to our customers. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

Billy was helpful in every way and went the extra mile. The payout service was quick and efficient, and while I was doing that, Billy set up the all-weather mat in the back of my new vehicle. More

by schlc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Billy was able to assist you and go the extra mile, even setting up the all-weather mat in your new vehicle. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

It’s always been a great place, pleasure and experience dealing with James Woods Decatur More

by kylekemp03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your positive feedback about your experiences at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that you find it a great place to do business, and we look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 17, 2024

Scheduled appointment at 7:30, truck was done at 12:00 pm, the wait was way too long, More

by tom.scheer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the wait time during your recent visit to James Wood Chevrolet Buick GMC Decatur. Your experience is important to me, and I appreciate you bringing this to my attention. If you have further details to share or if there’s anything I can do to improve your next visit, please feel free to reach out. I look forward to serving you better in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 16, 2024

Friendly and knowledgeable staff. Always easy to contact and excellent work! I have always had excellent work from them. More

by theschuhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you find our staff at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable. It's our goal to provide excellent service, and we're glad to know that we've met your expectations consistently. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 16, 2024

Love how easy it was, wish the trade money was better - didn’t break the deal but would have made it great vs good. More

by caseycoley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your kind words about the ease of your experience at James Wood Chevrolet Buick GMC Decatur. We understand that trade values are an important aspect of the deal, and we’re always looking to improve in that area. We hope to see you again soon, and if you have any further questions or concerns, please don’t hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 16, 2024

Very helpful, kind and compassionate. This team helped overcome the wants of a teenager and get the approval of dad. More

by marilynlanham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Starla Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that our team was helpful, kind, and compassionate in assisting you and your teenager. We strive to make every experience positive. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 16, 2024

I've now bought two vehicles from James Wood and the experience was great as always. Derek Ward and Tyler Mayfield were amazing and very accommodating. More

by kyle.wahlberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Mayfield
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Derek and Tyler provided you with amazing service during your vehicle purchases. We appreciate your business and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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