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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,014 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,014 reviews
December 05, 2024
Never a problem with these folks whether its service or buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me More
by GUYDAVIE
Verified CustomerEmployees Worked With
December 05, 2024
I went to the GMC Dealership for an oil change and tire rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . thank you again ! More
by GUNSSSN716C
Employees Worked With
December 05, 2024
It was a very easy process for my wife to go in there, pick out what she wanted, and work with Andrew while I was at work. Thank you pick out what she wanted, and work with Andrew while I was at work. Thank you More
by dustin85
Employees Worked With
December 04, 2024
Andrew and the sales managers were great and made the process and communication so much easier than other Chevy dealerships I have encountered. You have earned your self a life long customer! process and communication so much easier than other Chevy dealerships I have encountered. You have earned your self a life long customer! More
by mohamed
December 04, 2024
Came in for emission service on my diesel DEF system and an oil change. Krystal advised me that the technicians would need my truck for a day or more. She scheduled another appointment when a loner would be an oil change. Krystal advised me that the technicians would need my truck for a day or more. She scheduled another appointment when a loner would be available and got me in for an oil change immediately. More
by dmsjogren616
Employees Worked With
December 04, 2024
I was able to receive an appointment for maintenance quickly. The shop was very busy but, maintenance was completed about 2 hours. Dason was friendly, courteous and. professional. He answered all q quickly. The shop was very busy but, maintenance was completed about 2 hours. Dason was friendly, courteous and. professional. He answered all questions and concerns. The distance from my house was about 50 minutes. It was definitely worth the travel. More
by ALARAKD
Employees Worked With
Dason
December 03, 2024
They went above and beyond my expectations! I have been very satisfied the 3 times I have purchased from them. I have been very satisfied the 3 times I have purchased from them. More
by MROBER05
Employees Worked With
December 03, 2024
Service requested and Service provided as planned. Zach took care of the problem - Great Job! Zach took care of the problem - Great Job! More
by WIROMOORE57
Employees Worked With
December 03, 2024
I am helping my son to try to find a used vehicle. In 2016 I purchased a Chrysler Town & Country from your dealership. It was a very good experience. The salesman was courteous and professional. In 2016 I purchased a Chrysler Town & Country from your dealership. It was a very good experience. The salesman was courteous and professional. More
by dsward1956
Employees Worked With
I don't remember their name & didn't see a picture of him.
December 03, 2024
Zach Rhine takes very good care of our automotive service needs and has for years! In regards to management, Rusty Ford is second to none when finding us the best deals. I trade every 2 - 3 years and one needs and has for years! In regards to management, Rusty Ford is second to none when finding us the best deals. I trade every 2 - 3 years and one thing always clear is Rusty will do his best to find me the greatest deal. Thanks! More
by SDAVE2007
