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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,620 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,620 reviews

June 22, 2023

Every part of purchasing my new truck was great. I shoped outside my area and felt that Misty and James Wood staff took care of needs in my purchase. More

by tedleps
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Misty Dyson
Jun 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am so glad we could take care of all of your needs at James Wood Chevrolet Buick GMC Decatur. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 22, 2023

Very nice employees - Shelly was our sales person; was introduced to all the people I might need to speak to 8n the future; good selection in vehicles love my car!!! More

by YPHALES
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly
Jun 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings me great joy. I invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 22, 2023

I have traded here before as in the past very friendly to us and was very well taken care if. I have been very pleased with everything they did for me and my family. Thanks for everything that was done on my More

by bradbland116
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 21, 2023

Every employee at James Wood is friendly and helpful. We currently own 4 Chevrolets from this dealership and won’t go anywhere else. More

by jenbyers01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 20, 2023

Everything was completed in just a few days and delivered to my business in Tulsa Oklahoma. More

by cherrie0
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawry in Finance-5 stars also
Jun 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 20, 2023

I had a great experience with James Wood Motors with the purchase of my new truck and Bob Miller was great! Thank you More

by rafixyou
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 20, 2023

Drew was extremely knowledgeable and courteous. He explained all the details to us, and gave us all the option. And found the perfect track for my wife. More

by Maury
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Maury, I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 20, 2023

Service department use too wash truck after oil change. They didn't clean anything this time.. More

by kendall5
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
didnt get service persons name
Jun 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Kendall, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 19, 2023

James Wood Motors treats its customers like long-term friends not one-time sales transactions. I’ve bought several cars there and will always go back. More

by curtis.r.rhine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 19, 2023

Had a great experience buying an Elantra here. They sold at MSRP, and didn't push any unnecessary add-ons, the process was the smoothest and hassle-free I've ever experienced at a dealership. Jere More

by arun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Mundy
Jun 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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