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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,623 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,623 reviews
Verified Customer
July 02, 2023
Wonderful dealership! Very friendly and knowledgeable people. Cathy is the best!!!! Love my beautiful car! Very friendly and knowledgeable people. Cathy is the best!!!! Love my beautiful car! More
by Karen sue
Employees Worked With
July 02, 2023
Everyone I have met at this dealership were friendly and they spoke with a smile and they looked you in the eyes some places everyone is texting and looking at the phone and say can I help you I don’t like they spoke with a smile and they looked you in the eyes some places everyone is texting and looking at the phone and say can I help you I don’t like talking to the top of somebody’s head Great people skills at James Wood Chevrolet More
by skbowen27
July 02, 2023
Cathy is amazing and I’ve never had someone work as hard as she does for her customers. Thank you for such a great experience and the new ride. as she does for her customers. Thank you for such a great experience and the new ride. More
by mikey9711
July 02, 2023
They did not do as I asked when they looked at my car. Called me & said it was ready, when it was not. Charged mre to replace a part I did not need. Told me I needed a new motor. I will never do business Called me & said it was ready, when it was not. Charged mre to replace a part I did not need. Told me I needed a new motor. I will never do business with James Wood again. Service Manager would not refund any of my service fee. I went over to Classic in Grapevine & bought a new vehicle. More
by LISAACOTTER
Employees Worked With
Service Manager
July 02, 2023
Karen was great. Was very helpful.from start to finish. She had to worked on a lot of issue like interest rate to affidavit to leave car to my daughter. Was very helpful.from start to finish. She had to worked on a lot of issue like interest rate to affidavit to leave car to my daughter. More
by vicki8680
Employees Worked With
Karen Garrett
July 01, 2023
We have traded with James since he opened and will continue to do so. they are great. continue to do so. they are great. More
by ahcrawford0
July 01, 2023
Great customer service. Salesman and finance department are make buying quick and easy. 5 stars ! Salesman and finance department are make buying quick and easy. 5 stars ! More
by joshmadrid_3
Employees Worked With
