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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,011 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,011 reviews
December 06, 2024
We had a good experience with the Dealer and our salesman. Thanks for making the sale go smoothly. salesman. Thanks for making the sale go smoothly. More
by drb2389
Verified CustomerEmployees Worked With
December 06, 2024
Mr. Estes is a breath of fresh air!! I have visited numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten di numerous dealerships to determine the best make /model of pick-up truck that would be a great fit for me. I’ve probably worked with more than ten different salesmen over the last few months throughout the metroplex. Clay is the only one that impressed me in every respect. He knows the vehicles on the lot and could answer all of my questions without hesitation…which I never experienced with other dealers. Also, he helped with a personalized and detailed setup of my new 2025 Silverado 2500 and accessories which was extremely helpful since I am so used to driving my 2006 Silverado 1500HD that doesn’t have all the bells and whistles. I had also purchased the 1500HD new from Woods Chevrolet too and it still runs perfect after 320,000 miles due to another great Wood’s employee that I have relied on for years in your maintenance department. Shawn is the very best at his job…and I’ll always use him for servicing my trucks and SUVs. It is why I’m confident to donate my 1500 HD to someone who needs it and can use it for another 300,000 miles! The outstanding experiences I continue to have with Wood’s Chevrolet is why I keep coming back. In fact, we’ll be back this month to look at SUVs for my wife…and we’ll continue to urge other friends and family to your business as well. Thanks again for having two of the very best and professional employees I’ve experienced in Clay and Shawn! v/r Gary Barber More
by bighands_ah1
December 05, 2024
A/C compressor in 2015 Denali Yukon failed on the way to James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction James Wood’s body shop after a minor accident. After the Body Shop shop, the service department was ready with parts and repaired to my satisfaction with new GM parts. I whimsically say the a/c on lowest setting throws ice cubes at you on the hottest Texas day! More
by Dr B
December 05, 2024
My personal service writer does a great job taking care of me and my 2020 Chevy Truck!!! of me and my 2020 Chevy Truck!!! More
by DANWEEKS
Employees Worked With
December 05, 2024
Clean, fast, easy to work with, everyone did their best to be of service and accommodating. to be of service and accommodating. More
by madisonsmccrary
December 05, 2024
Great truck buying experience from beginning to end. Friendly and helpful staff. I will definitely buy my next truck at James Wood. Friendly and helpful staff. I will definitely buy my next truck at James Wood. More
by jesse_parsons
December 05, 2024
The process was quick and easy. Good people to work with. Good trade in price. Thank you Good people to work with. Good trade in price. Thank you More
by boltonglass
Employees Worked With
December 05, 2024
Never a problem with these folks whether its service or buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me buying. Always a pleasure because I trust them to be honest and to do the best they can do to help me More
by GUYDAVIE
Employees Worked With
December 05, 2024
I went to the GMC Dealership for an oil change and tire rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . rotation. All was good; my appointment was at 10:30, and I was there earlier than expected, so they fitted me in. Advisor was great staff was good . thank you again ! More
by GUNSSSN716C
Employees Worked With
December 05, 2024
It was a very easy process for my wife to go in there, pick out what she wanted, and work with Andrew while I was at work. Thank you pick out what she wanted, and work with Andrew while I was at work. Thank you More
by dustin85
Employees Worked With
