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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,138 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,138 reviews

January 15, 2025

To much waiting on appraisal of my truck. Waiting on price and rebates. Waiting on financing. Should have found better apr with over 800 credit score. Not a cup or hat or even a nice pen o More

by lmartin24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your concerns regarding the wait times and the overall appreciation for your purchase at James Wood Chevrolet Buick GMC Decatur. Your feedback is valuable, and I strive to improve our processes to better serve our customers. I appreciate you traveling from Montana to work with us and would love to ensure that your next visit is more seamless. Please feel free to reach out to me directly, so I can address your concerns further. Thank you again for your input! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 15, 2025

Great people, great service . Myself and both my kids recently have bought vehicles and are happy , service department was quick and proficient and even threw in a wash More

by Snuffysurfdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Estes
Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you and your kids are happy with your new vehicles from James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing great service and ensuring our customers have a fantastic experience. I'm glad you enjoyed the quick and proficient service, along with the complimentary wash. I look forward to seeing you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 15, 2025

Billy went above and beyond his duty to help me get the car I came for. Fast friendly service More

by daisymg17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that our team, especially Billy, provided you with fast and friendly service at James Wood Chevrolet Buick GMC Decatur. I always strive to go above and beyond for our customers. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 14, 2025

Zack was very professional got me in and out in a heartbeat. I was very pleased. More

by WINDWALKERNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience! We're thrilled to hear that Zack provided you with such professional service and that you were pleased with your visit to James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 14, 2025

Excellent! The sales guy was great, very helpful and very patient with me and what I was looking for. More

by jayjennsutton
Workmanship
Recommend Dealer
Yes
Employees Worked With
Laney
Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jay! We're thrilled to hear that you had a great experience with our sales team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on being helpful and patient to ensure you find exactly what you're looking for. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 14, 2025

Drew Ward was very knowledge about the AT4X and was able to answer all my questions without hesitation More

by rjj091357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that Drew provided you with such knowledgeable assistance regarding the AT4X. Our team at James Wood Chevrolet Buick GMC Decatur is committed to ensuring you receive the best experience possible. We look forward to seeing you again soon and helping you with any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 14, 2025

I went in knowing what I was looking for and Lee got me in and out of there in no time. No pressure, none of the horrors you hear about when new car shopping. Happy customer! More

by JASON_WALDIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Jason! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Lee made your car shopping enjoyable and efficient without any pressure. We appreciate your business and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2025

Was quick, negotiated fast and on my way I went! Will go back when I get another car! But not for long because I LOVE mine! More

by CARA.NOCONADENTAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was quick and enjoyable. It’s great to know you love your new car! I look forward to assisting you again when you're ready for your next vehicle. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2025

Awesome service. Very friendly. Will continue buying and recommending this dealership to family and friends. More

by lindsey.davis313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your support and I am thrilled to hear that you had an awesome experience with us at James Wood Chevrolet Buick GMC Decatur. I'm grateful for your recommendations and look forward to assisting you, your family, and friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 12, 2025

Amazing experience. Everyone was very kind and Rocco was wonderful as always! I couldn’t be happier! More

by ashleyrena44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had an amazing experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Rocco made a positive impression on you. I appreciate your support and look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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