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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,024 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,024 reviews

November 07, 2024

I asked to have the dome light checked as it often will not turn off after exiting the vehicle. It still has the problem. More

by RKLEIBRINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
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Nov 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the dome light issue in your vehicle. Your concerns are important, and I encourage you to reach out to me at James Wood Chevrolet Buick GMC Decatur so I can assist you further in resolving this matter. We are committed to providing you with the best service possible and look forward to helping you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 07, 2024

Everyone we dealt with in the purchase of a n Equinox from salesman Clay Estes to Dane in finance very personable very helpful, overall a good experience More

by ghawkins4841
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that your experience purchasing a Chevrolet Equinox was enjoyable and that both Clay and Dane were helpful and personable. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and it's great to know we met your expectations. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 06, 2024

They were very professional and knowledgeable handled everything with speed and accuracy and did a really great job matching the colors ! They even detailed it very well I will definitely give them my fu More

by JEFFLESTER0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
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Nov 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about our team's professionalism and expertise at James Wood Chevrolet Buick GMC Decatur. We're thrilled to hear that you loved the color matching and detailing of your vehicle. Your support means a lot to us, and we look forward to serving you again in the future. Don’t hesitate to reach out if you need anything else! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 06, 2024

Friendly service & wonderful maintenance. Service personnel come & talk to you personally if there is any questions or changes More

by MG_EMERSON82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
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Nov 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience! We're glad to hear that you appreciated the friendly service and personal interactions from our maintenance team at James Wood Chevrolet Buick GMC Decatur. Your feedback is important to us, and we strive to ensure our customers feel informed and valued. We look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 06, 2024

Quick and easy to work with. Updates frequently. Spoke withy multiple people and all were very helpful. More

by LAMAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine, Krystal Gipson
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Nov 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're glad to hear your experience at James Wood Chevrolet Buick GMC Decatur was quick and easy, and that our team provided helpful updates throughout the process. We look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 05, 2024

Great dealership to work with! It was an easy transaction. Jeff Morris made things simple. More

by clyde3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was smooth and enjoyable. It's great to know that Jeff was able to assist you effectively. I appreciate your support and look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

The purchasing experience is was very fast and easy. Everyone was courteous. Overall a great experience. More

by bjfitz73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that your purchasing experience at James Wood Chevrolet Buick GMC Decatur was fast and easy, with courteous service. I appreciate your feedback and look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

Great customer service from pre-owned sales and vehicle selection excellent! All around sales department in pre-owned *Not New worth the experience* More

by joshuaholub463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our pre-owned sales team and enjoyed the selection of vehicles at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! More

by TXKRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine, Krystal Gipson
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Nov 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your feedback and I am thrilled to hear that you had a great experience with our customer service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a friendly and knowledgeable environment for all our customers. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 05, 2024

Great professional sales and service. Rocco and the dealership went overboard in see that we were taken care of! This is my5th or 6th vehicle I purchased from James Woods dealership and w More

by rrose9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Gipson
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Nov 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences with Rocco and our team at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and I am grateful to have you as a valued customer. I look forward to serving you again in the future and helping you with your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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