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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,138 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,138 reviews

April 24, 2024

Worked hard for our business . Karen was a strong advocate. We have purchased many vehicles from JW. More

by stephenbock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 24, 2024

We had a great experience with James Woods Buick Chevrolet GMC... From the minute we walked in and Billy Balderas met us til we walked out of the finance dept ..We drove away in our new Terrain very More

by BKSHAWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at James Wood Chevrolet Buick GMC Decatur! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 24, 2024

No pressure to sell a vehicle. Karen was professional in All aspects of her job gave a thorough demonstration of the features of the truck More

by Mike Swaim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mike, I appreciate your kind words about our sales team. Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2024

Been buying from them for years, always excellent service. Friendly, knowledgeable, sales and service department. More

by MADHAT6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2024

Always top notch over the years I have been buying from them and I have been buying from them since 1987! More

by kalbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Kalbee, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2024

Everything went well and easy! Thank you for your help with the purchase of my leased car! More

by janet.mccracken49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for giving us the opportunity to service your vehicle, Janet. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2024

Really easy to work with. it was a overall good experience. Salesman was very knowable. More

by drakeplumbingcompany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2024

Bob Miller helped me with the purchase of my 2024 GMC Canyon AT4. It was the best car buying experience I’ve had, and am very appreciative of the great service I received. The truck is awesome and I’m lo More

by Ryan Domino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ryan, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact us if you have any questions on your new 2024 GMC Canyon AT4. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 22, 2024

The people and service were great. The only thing that is unsatisfactory is the lack of availability of a loaner vehicle. I do not work in Decatur, but want to keep the service on my More

by KMWISENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 21, 2024

Great and friendly sales staff. They made us feel at home and helped us pick the best vehicle for our needs. More

by biekercj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am so happy to hear that your recent visit went so well for you! I will let my team know about your experience and I hope you will reach out to me if you have any questions. Have a great day! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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