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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,841 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,841 reviews

October 29, 2024

Salesman was awesome! !! Answered all my questions. I am a repeat customer. Great dealership to buy a car!!! More

by donaldmontgomery_1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had an awesome experience with us at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty as a repeat customer and are glad that our team could answer all your questions. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 29, 2024

Buying a vehicle at James Woods was a truly pleasurable experience. Great people, no pressure, great pricing, and a large stock from which to choose. All my questions were answered and the whole transactio More

by jackfreemanjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawby, finance, who was very knowledgeable and efficient. By far the best finance person I have dealt with at any dealership!
Oct 31, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was pleasurable and that you found our team helpful and our selection impressive. We strive to make the car buying process as smooth as possible, and it’s great to know we succeeded with you. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 28, 2024

Always excellent service , your service department is top notch and takes care of all our issues. More

by robert_chaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about our service department at James Wood Chevrolet Buick GMC Decatur. It's our goal to provide top-notch care for all your needs, and I'm glad to hear you’ve had such positive experiences. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 28, 2024

I really enjoyed my experience at James Woods buying a truck. Rocco Rotundo was great on the new truck side, and Ricky Delgado was great on the used truck side. Most of all, I enjoyed the low/no pressur More

by tbschauf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and found the perfect used GMC Sierra AT4. It's fantastic to know that Rocco and Ricky provided you with exceptional service in a low-pressure atmosphere. I appreciate your support and hope to see you again soon for any of your automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 28, 2024

Great service provided! Clay made trading and purchasing a vehicle very easy. The 13 hr round trip to purchase the perfect vehicle at the right price was worth it! More

by amandascorley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that Clay provided you with excellent service and made your vehicle trading and purchasing experience easy. It’s wonderful to know that the 13-hour round trip was worth it for the perfect vehicle at the right price. I appreciate your business and look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 27, 2024

Had a great experience buying from them. Very polite and easy to work with. Had great prices and worked with me on every aspect. More

by alambert7008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide excellent service and competitive pricing, and I'm glad that we could meet your needs. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 27, 2024

Karen was great. I walked into the dealership to look at vehicles not necessarily going to buy just yet. I told Karen this And she still treated me kindly. When I le More

by mjuand11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate you taking the time to share your experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that Karen provided you with such great service and professionalism. I'm proud to have her on our team! If you have any more questions or need assistance in the future, feel free to reach out. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 27, 2024

They did great with my ranch hand and the steps to my truck. Great service all in one More

by tanneralred1932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lara
Oct 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you’re happy with the service you received for your ranch hand and the steps to your truck at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 27, 2024

Smooth and easy transaction. Billy was a pleasure to work with, Very happy with my new truck! More

by nsulator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a smooth and easy transaction with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that Billy was a pleasure to work with, and I'm delighted that you're happy with your new truck! I look forward to seeing you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 27, 2024

Service advisor was nice. I did not like being called for my car by intercom as I am slightly hard of hearing. More

by CMACRAE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding our service advisor and understand your concern about the intercom announcement. I strive to provide a comfortable environment for all our customers at James Wood Chevrolet Buick GMC Decatur. Please feel free to reach out to me directly for any future visits so we can better accommodate your needs. I look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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