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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,138 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,138 reviews

January 26, 2025

They were very helpful in setting appointments that worked with my busy schedule. The work was completed within a timely manner. The service advisers were friendly and welcoming. More

by STEPHENS966
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to accommodate your schedule and provide friendly service. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 25, 2025

Excellent service! Very accommodating and was very friendly and helpful. Always a good experience for me. More

by lisaslaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had an excellent experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide exceptional service, and it's wonderful to know that you felt accommodated and welcomed. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 25, 2025

They took care of my problem and the cost was less than the estimated cost. More

by jrbost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that we could take care of your problem and that the cost came in lower than expected. At James Wood Chevrolet Buick GMC Decatur, I strive to provide the best service possible, and it's wonderful to know we met your needs. I look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 25, 2025

Mr. Chris was very helpful with the entire process of purchasing my vehicle even with me coming from another state. The dealership was very kind and helpful. More

by jtuckson1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Filline
Jan 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Chris was able to assist you through the vehicle purchasing process, especially coming from another state. At James Wood Chevrolet Buick GMC Decatur, I strive to provide exceptional service, and I'm glad you had a positive experience. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 25, 2025

The dealership was great to work with. Very friendly people and clean dealership. I enjoyed the experience. More

by smguarisco
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing friendly service and maintaining a clean environment for our customers. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

We are always pleased with the service we receive at James Wood Motors. We especially appreciate the attention to detail given by our Service Advisor, Brian Stanley. Thanks for all of your hard work! More

by WINMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm delighted to hear that you are always pleased with the service at James Wood Chevrolet Buick GMC Decatur. Brian takes great pride in providing excellent service, and I'm glad you noticed his attention to detail. I appreciate your support and look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 24, 2025

There was a specific vehicle we wanted that James wood did not have, but they said you know what we will go get it for you. They had someone drive all the way to Houston to pick up my vehicle. So happy I More

by katiestaples5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lara
Jan 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that you are happy with the effort we put in to get your specific vehicle from Houston. I appreciate your support and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

People were very pleasant easy to work with. Randy was nice to go over everything with me. More

by j.reid27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm delighted to hear that you had a pleasant experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to know that Randy was able to assist you effectively. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

Steve always courteous helpful and informative with all of our purchases throughout last several years More

by bbbuzz72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm grateful for your continued trust in James Wood Chevrolet Buick GMC Decatur. It’s wonderful to hear that you found our service courteous and informative over the years. I look forward to assisting you with your future purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

Rocco made our car buying experience easy. It was pleasant dealing with him. We will buy our next vehicle from Rocco again. He is a great asset to this dealership. Thanks Rocco. More

by mike@mccally.us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that Rocco made your car buying experience easy and pleasant. At James Wood Chevrolet Buick GMC Decatur, I strive to provide excellent service, and it’s fantastic to know that Rocco was a great asset during your visit. I look forward to assisting you again with your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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