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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,011 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,011 reviews

December 17, 2024

I keep coming back. The service is great and done right on time every time. More

by SALLY297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you keep returning to James Wood Chevrolet Buick GMC Decatur for our timely and quality service. Your satisfaction means a lot to me, and I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 16, 2024

Employees are always courteous and professional. Service department. Is always well staffed which making drop off and pick up easy More

by STEPHEN224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm glad to hear that you had a positive experience with our service department at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide courteous and professional service, and it's great to know we succeeded in making your drop-off and pick-up easy. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 16, 2024

Patient and worked with me to order the specific vehicle i wanted. No overcharge, paid only the minimum. More

by geovanni.fortisyute
Recommend Dealer
Yes
Employees Worked With
Brad Bunch
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your glowing review! I'm thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to helping customers like you find the perfect vehicle at a fair price. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 16, 2024

The whole car buying process went smoothly. Our salesman Jeff was very friendly and helpful and in finance Ruben was very considerate and explained everything thoroughly. We are very happy with More

by sanchezeddie99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantu/Finance
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that your car buying process went smoothly and that Jeff and Ruben provided you with excellent service. It's fantastic to know that you're happy with your new truck. I truly appreciate your recommendation and look forward to seeing you at James Wood Chevrolet Buick GMC Decatur again! Enjoy your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 16, 2024

Awesome experience. Loved Cathy. Recommend her highly. James Woods place is a great place to buy your vehicle. More

by drycreek1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxster
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear you had an awesome experience with Cathy at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me, and I truly appreciate you taking the time to share your feedback. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 15, 2024

They had they exact truck we were looking for, were easy to deal with. Will definitely use them again. More

by okiestaterules
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found the exact truck you were looking for at James Wood Chevrolet Buick GMC Decatur and that your experience was easy and enjoyable. I appreciate your trust in us and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 15, 2024

Dayson did a great job of keeping me informed. Quick service, friendly. Also washed my truck. More

by MGTECH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayson
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Dayson provided excellent service and kept you informed throughout the process. It's great to know your truck was washed and you had a quick and friendly experience with us at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 14, 2024

Everyone is courteous and efficient. Brian is thorough in explaining what was done. The waiting area is comfortable and wait time is reasonable. More

by CHARANITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you found our team courteous and efficient and that Brian provided you with thorough explanations. It's great to know that you enjoyed our comfortable waiting area and found the wait time reasonable. I appreciate your feedback and look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

Oil change and tire rotation done in reasonable and professional time. Vehicle had only minor service. More

by RSEEDS0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to hear that your oil change and tire rotation were completed efficiently and professionally at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us for your vehicle's service needs, and I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 13, 2024

This was a amazing experience for me and my wife, we are so greatful for the customer care and the ease of buying a vehicle from these guys, it was a exceptional experience More

by SHUNTEHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for sharing your wonderful experience! I'm thrilled to hear that you and your wife found the customer care and the vehicle buying process at James Wood Chevrolet Buick GMC Decatur to be exceptional. Your kind words mean a lot to me! I look forward to serving you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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