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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,678 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,678 reviews

July 08, 2026

Brought truck in for radio screen issues, was told an update would fix it and did not. Had same problem with previous truck. It’s something that will probably keep me from buying a GM product ever again! More

by scbrewer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystal Gipson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2026

Jameswood Service has taken great care of me and my wife and our vehicles. They have always taken care of any issues that I have add on my vehicles, or taken care of the service of my vehicle. More

by gdmansir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2026

I had a great experience with Karen Pattison, from first contact to driving away with our new Yukon. Would highly recommend her, and all the folks at James Wood, to my friends and family. More

by johnefuoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, John! I’m thrilled to hear that you had a great experience with Karen and that you’re enjoying your new GMC Yukon. I appreciate your recommendation, and we look forward to welcoming you and your friends and family in the future. Have a fantastic day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 07, 2026

Great staff, they were honest and upfront about everything, would recommend them for service and sales More

by bcpowder465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with the staff at James Wood Chevrolet Buick GMC Decatur. Our team strives to be honest and upfront with our customers, and it's wonderful to know that resonated with you. We are always ready to help here in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 07, 2026

Landon is the best! He knows what we need and makes it happen even when it is last minute! We won't use anyone else. More

by ahamilton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Landon provided you with exceptional service and made your experience memorable. At James Wood Chevrolet Buick GMC Decatur, our team strives to meet our customers' needs, even on short notice. We look forward to serving you again in the future! We proudly serve customers in Wichita Falls, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 06, 2026

Everything went smooth and as expected. Randy is top notch and has been a family friend for years. More

by sjterrell14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful feedback! I’m pleased to hear that your experience at James Wood Chevrolet Buick GMC Decatur went smoothly and met your expectations. It's great to know that Randy was able to assist you, and I appreciate his long-standing friendship with your family. We look forward to seeing you again soon in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 06, 2026

Cathy was great to work with. No pressure and made the process easy. Will definitely use her when time for my next vehicle. More

by janekasner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jane! I’m delighted to hear that you had a great experience working with Cathy at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to making the process as easy and enjoyable as possible. We look forward to assisting you again in the future and proudly serve customers in the Wichita Falls, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 06, 2026

It was the best purchasing experience I have had when buying a new vehicle. Karen really knows all the products and researched every possible combination for me!!! More

by mcook412
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am honored to hear that you had the best purchasing experience at James Wood Chevrolet Buick GMC Decatur. Karen really knows all the products and researched every possible combination for you! I appreciate your feedback, and we look forward to seeing you again soon in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2026

Joel did an excellent work! ! He really work hard to get what I wanted. He has a great personality and was very patient! More

by kltgarzas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Joel provided you with excellent service and worked hard to meet your needs. At James Wood Motors, Inc - Buick Chevrolet GMC Hyundai, we're dedicated to ensuring a great experience for our customers. I appreciate your feedback, and we look forward to seeing you again in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2026

Very easy process and my salesman was great to deal with no high pressure sales tactics More

by larry.d.swaim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Larry! I'm thrilled to hear that you found the process easy and enjoyed working with us at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We pride ourselves on providing a pressure-free environment for our customers. We hope to see you again soon in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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