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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,664 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,664 reviews
July 03, 2026
Such friendliness and helpfullness! The process was quick and informative. Above and beyond for satisfaction! The process was quick and informative. Above and beyond for satisfaction! More
by JEWS3
Verified Customer
July 03, 2026
Great service. We actually enjoyed the experience and truck so much that we came back the next day with other family to purchase a second one. Thank you, James Wood We actually enjoyed the experience and truck so much that we came back the next day with other family to purchase a second one. Thank you, James Wood dealership team! More
by matt.watkins
July 03, 2026
I am appreciative of the courtesy and product knowledge Rocco exhibited. He heard me, showed me, helped me compare models, offered timely "comments", and made the experience from 1st step to drive-off ver Rocco exhibited. He heard me, showed me, helped me compare models, offered timely "comments", and made the experience from 1st step to drive-off very positive. More
by joeypatterson17
Employees Worked With
July 02, 2026
Still must brag on Karen Pattison! She has been great to work with! So accommodating! I will refer her to others! She has been great to work with! So accommodating! I will refer her to others! More
by melhenry04
Employees Worked With
July 02, 2026
Joel was wonderful. Great service and wonder customer service. Very happy with the entire process. Great service and wonder customer service. Very happy with the entire process. More
by c_oshel
Employees Worked With
July 01, 2026
Has been a blessing to me for about 20 years, 4-5 automobiles. I trust the service department and they have earned trust with hard work and honesty of conversation. automobiles. I trust the service department and they have earned trust with hard work and honesty of conversation. More
by EVANGELISTWAYNEHUDSON
July 01, 2026
My experience from the time I walked in to James Wood Motors was outstanding. I could not have asked for better service from our sales person, Matt Garretson, or our finance person, Brad Gunter. Overall, Motors was outstanding. I could not have asked for better service from our sales person, Matt Garretson, or our finance person, Brad Gunter. Overall, a great experience. More
by dfb_56
June 30, 2026
Bryan Stanley has been our Service Advisor for years. He has ALWAYS taken GREAT care of us!! He has ALWAYS taken GREAT care of us!! More
by MIKEANDMARSHA
Employees Worked With
June 30, 2026
The young lady checking me out was rude and the service lady had to come over and help me use my points. The mechanic was either unqualified or over charging me the $1500 estimate cost a dollar to fix.. I lady had to come over and help me use my points. The mechanic was either unqualified or over charging me the $1500 estimate cost a dollar to fix.. I was planning on a new vehicle with Drew as always but probably going elsewhere. More
by NTOPAUL
June 29, 2026
Rocco is awesome he had all the hard work done when I got there made the sale super easy and fast great guy we love Rocco there made the sale super easy and fast great guy we love Rocco More
by Pwestbrook80
Employees Worked With
