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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,726 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,726 reviews
July 31, 2026
Shawn takes care of everything on the list of issues with no misses. He remembers the vehicles and knows what they need almost without needing to be on top of it myself. no misses. He remembers the vehicles and knows what they need almost without needing to be on top of it myself. More
by E_NELLIS
Verified Customer
July 30, 2026
I'm a retired aviation mechanic and now disabled but still very particular about how my vehicles and equipment are maintained. I've used James Woods for years now and never left less than please. Firs still very particular about how my vehicles and equipment are maintained. I've used James Woods for years now and never left less than please. First rate professional service every time. More
by LAZYHORSERANCH
July 29, 2026
Staff was okay but not very knowledgeable- long turnaround time for several services; did not give the results to the multiple point inspection turnaround time for several services; did not give the results to the multiple point inspection More
by JENM
Employees Worked With
July 29, 2026
Friendly dealership. Quality sales team. Organized and timely with all questions and scheduled items. Thank you for the smooth process. Quality sales team. Organized and timely with all questions and scheduled items. Thank you for the smooth process. More
by nfkfirefighter
Employees Worked With
July 28, 2026
Very friendly and knowledgeable staff, the process was for the most part completed prior to my arrival at the dealership, which made the transaction quick and easy. They were easy to work with to get the for the most part completed prior to my arrival at the dealership, which made the transaction quick and easy. They were easy to work with to get the vehicle I wanted for a price that we both were happy with. More
by pucci4gb
Employees Worked With
July 27, 2026
It is a great experience buying from James Woods, Steve my sales person felt like family. I knew from the moment I met him he is a trustworthy person and that’s hard to find. Jeff one of the managers ther my sales person felt like family. I knew from the moment I met him he is a trustworthy person and that’s hard to find. Jeff one of the managers there was also a big help, I will make sure all my vehicles are purchased from there. More
by Rockyam74
July 27, 2026
i have been buying at James Wood all of my adult life. I would recommend all my family and friends to shop and buy from here. I would recommend all my family and friends to shop and buy from here. More
by dlopez1029
Employees Worked With
July 25, 2026
Derek was the best salesman I’ve ever experienced. Never have I had someone so knowledgeable about my truck. And yet not so pushy that it would drive someone away. Never have I had someone so knowledgeable about my truck. And yet not so pushy that it would drive someone away. More
by russell.shaun
Employees Worked With
July 24, 2026
I've bought prolly 20 trucks from karen the last 6 years. ..always easy and painless! thanks Karen!! ..always easy and painless! thanks Karen!! More
by BBAKER27
Employees Worked With
