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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,957 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,957 reviews

November 14, 2026

Easy to schedule. Fast and efficient service. Explained needed work and plan. Price is fair. More

by agsnbeans
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2026

Outstanding dealership. Bought several trucks from them and always great price and service. Good dealership More

by simsjm86
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2026

As usual, Clay was prepared and ready, and the trade valuation was as expected. The entire process was seamless. More

by brian@hecelectric.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2026

Very smooth and easy to work with, I love our new Denali and thank you so much for making the process so easy More

by DERRICKTIMMS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2026

Once again, Change service record to my name Lana Walling, James Walling deceased Title in my name. Do not send reviews waste time. I do not do reviews and do not appreciate being hounded about them More

by LEWALLING
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2026

This dealership yielded the best car buying experience I have ever had. I would recommend them even if you have to drive a bit to get there. More

by ibgregr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! I'm pleased to hear that you had the best car buying experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We truly appreciate your recommendation and look forward to serving customers in the Fort Worth, Texas area. Don't hesitate to visit us again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 12, 2026

Courteous, efficient, friendly and helpful. Was very unaware that my rewards points could be used for services. Shawn helped my access those points for my last routine service More

by MARIONBOX53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Marion! I’m glad to hear that you had a great experience at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. It's fantastic that Shawn was able to assist you in utilizing your rewards points for your routine service. I appreciate your kind words, and we look forward to serving you again in the future. We're always here to help in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

November 11, 2026

GREAT PLACE! GREAT SERVICE WHEN BUYING A CAR! WILL BE BACK TO DO BUSINESS AGAIN! More

by A2C INVESTMENTS LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team looks forward to welcoming you back for your next visit. We appreciate your support here in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 11, 2026

All good with my over all experience with the people I dealt with at James Wood More

by crosslandog@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive feedback! I'm glad to hear that your overall experience with the people you dealt with at James Wood Chevrolet Buick GMC Decatur was a good one. I appreciate your support, and we look forward to serving you again in the future. Have a great day here in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 10, 2026

Excellent customer service. Pricing was clearly stated. Salesman Paul was very helpful and responsive. D&R went smoothly! More

by dukepaced
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that you had an excellent experience with us at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. We strive to provide clear pricing and outstanding customer service, and it’s great to know that Paul was able to assist you so well. We look forward to serving you again in the future. Have a great day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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