Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,585 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,585 reviews
May 28, 2026
Clay Estes was great! He was knowledgeable, engaged, transparent, and super attentive to my needs in a new truck. James Wood GMC & Clay will be my will be my dealership fo He was knowledgeable, engaged, transparent, and super attentive to my needs in a new truck. James Wood GMC & Clay will be my will be my dealership for life. More
by yoyoduncan
Verified CustomerEmployees Worked With
May 28, 2026
Exceptional service commitment and exemplary sales. Two of the most important aspects in purchasing a vehicle Two of the most important aspects in purchasing a vehicle More
by wlblevins23
May 27, 2026
I have always enjoyed going to James Woods. Especially when I first met Mr. Woods in 2000. He was welcoming, kind and genuine. My husband started purchasing his trucks here as well. I recentl Especially when I first met Mr. Woods in 2000. He was welcoming, kind and genuine. My husband started purchasing his trucks here as well. I recently had my first oil change and tire rotation on my 2026 GMC Sierra 1500. Dason was my Service Advisor. Dason, was very cordial and took care of my service needs. The service didn't take long at all, the customer service waiting area was nice and had fresh coffee. Everything, including the restrooms was nice and clean which made my visit even more pleasant. I am grateful to see that the dealership is still continuing the service with excellence like Mr. Woods always did. Thank you Dason! More
by Cowgirlsdo50
Employees Worked With
May 27, 2026
I have the 6. 2 engine. It locked up, no kind of warning. The motor was replaced, truck was in the shop for, repair for 6 weeks. I was given a lowner to drive. My t 2 engine. It locked up, no kind of warning. The motor was replaced, truck was in the shop for, repair for 6 weeks. I was given a lowner to drive. My truck is running great now, however I am worried about it doing the same thing again. I was treated very good by Shawn Hooe the service advisor. I am very satisfied with the treatment I received More
by donhill0128
May 27, 2026
Everyone was wonderful Nick and Dane. made it a pleasant experience Will definitely come back for my next car purchase made it a pleasant experience Will definitely come back for my next car purchase More
by jbs112655
Employees Worked With
May 27, 2026
Truck was there for two weeks. . nobody checked it...i think all you can do is fix flats and oil changes . nobody checked it...i think all you can do is fix flats and oil changes More
by RRODRIGUEZ38
Employees Worked With
May 27, 2026
Dustin in the service dept is great! He and his team were able to both fix my Tahoe, help to make sure I was still in covered status with my warranty and get us a great loaner for our fa He and his team were able to both fix my Tahoe, help to make sure I was still in covered status with my warranty and get us a great loaner for our family! Always top notch service here! More
by ARIEL.WYNN0407
May 26, 2026
Love the employee's every person is so nice love working with them we will always go back when we need a new car with them we will always go back when we need a new car More
by LORRAINEINEZ1029
May 26, 2026
This is my second vehicle purchased from them and it will not be my last. From the time I arrived at the dealership until the time I signed my paperwork and had my keys was less than 15 minutes. Great, helpf not be my last. From the time I arrived at the dealership until the time I signed my paperwork and had my keys was less than 15 minutes. Great, helpful staff all around. More
by Tony
