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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,198 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,198 reviews

January 01, 2026

Awesome experience. My salesman Clay Estes made my buying experience easy and informative. Paperwork was all in Oder and Clay has texted or called to thank me several More

by sjhtm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2026

Good. They always service my car to satisfaction. The free car wash is a good perk. More

by SANDRAS1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 31, 2025

We had a wonderful experience with this dealership, specifically with Nick Torres! We had to travel almost 4 hours but it was well worth it. More

by KRISTINa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Kristina! We’re glad to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur, especially with Nick Torres. Traveling four hours is no small feat, and we’re so glad it was worth it for you. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 31, 2025

Clay was fantastic and smooth to get things done for both of our new vechiles! More

by mcroxton29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Clay provided you with a fantastic experience while helping you with both of your new vehicles at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 31, 2025

Always greeted with kindness and my questions and concerns are handled with excellent customer service. Thanks for helping me plan future service needs on my older model vehicle. More

by mendylmdavis00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Mendyl! I truly appreciate your kind words and am glad to hear that our team at James Wood Chevrolet Buick GMC Decatur has been able to assist you with your service needs. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 31, 2025

This was the Best truck buying experience ever. I would highly recommend Rocco and James Wood Decatur. More

by DANHOOLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Dan! I am thrilled to hear that you had the best truck buying experience ever at James Wood Chevrolet Buick GMC Decatur. Rocco will be delighted to know that you appreciated his help. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 31, 2025

The car buying experience was straightforward and very easy. I buy all my cars from James Wood! Thanks Rocco More

by aggie0097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantù
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Jan 01, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that your car buying experience at James Wood Chevrolet Buick GMC Decatur was straightforward and easy. We truly appreciate your loyalty and look forward to assisting you with your future vehicle needs. Come see us again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2025

This was the easiest purchase for a vehicle I have ever had! We were just stoping for a quick look on our way to go Christmas shopping. They had several options in my price range, went over all the feature More

by Monica M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Monica! I am thrilled to hear that your vehicle purchase experience at James Wood Chevrolet Buick GMC Decatur was so smooth and enjoyable. It's great to know that you found the perfect truck and that our team was able to assist you efficiently. Your kind words are appreciated, and we look forward to helping you again in the future. Enjoy your new truck and happy holidays! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2025

Ricky, Chad, and CW at James Wood Used trucks did a phenomenal job finding the perfect truck for me and my family. I will continue to use this dealership anytime we need a SUV or truck. The service w More

by coachswartz1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that Ricky, Chad, and CW at James Wood Chevrolet Buick GMC Decatur provided you with exceptional service in finding the perfect truck for you and your family. Your satisfaction is our top priority, and we look forward to assisting you with any future SUV or truck needs. I appreciate your support, and we hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2025

Clay Estes, Jeff Mawby and the team were a pleasure to work with. I was in and out of the dealership quickly in trading vehicles. More

by DONALD.R.GIBBONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawby
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Dec 30, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Donald! I'm thrilled to hear that you had a great experience with Clay, Jeff, and the team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on making the vehicle trading process quick and enjoyable. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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