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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,932 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,932 reviews

October 05, 2025

Ricky and Jeff were so amazingly helpful and made the process of me buying my first car so easy! More

by kimberly Leinberger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Delgado
Oct 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Kimberly! I'm so happy to hear that Ricky and Jeff made your first car buying experience enjoyable and easy. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and it’s great to know we succeeded with you. We look forward to seeing you again and hope you love your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 05, 2025

Had my vehicle for one month Not one time did I get a call Had to call my salesman to get me some answers for what the service center was doing More

by R.FORESTER
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2025

They help me get a new key for my truck with smiling faces and was wonderful More

by ANIMALLOVER2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re delighted to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to assist you with a new key for your truck. We always strive to provide friendly and helpful service. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 04, 2025

They worked their magic and did for me what 5 other dealerships couldn't. Tony was amazing from the start. Definitely will not go anywhere else. More

by lawnenforcer1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony. Sales
Oct 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm pleased to hear that Tony and the team at James Wood Chevrolet Buick GMC Decatur could assist you where others couldn't. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2025

Service was very good, asked if I wanted my filter changed, and they took care of it. More

by JEANNIEFRYE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jeannie! I'm delighted to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. It's our pleasure to take care of your vehicle's needs, including the filter change. I truly appreciate your feedback, and we look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 04, 2025

Dason from the call in strand towing. Kept me informed from star to finish. Good job More

by ALANRAYMOLLOY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Alan! We're happy to hear that Dason provided you with excellent service from start to finish. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our customers informed and satisfied. We appreciate your feedback and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 04, 2025

Customer service was excellent as well as the total experience very helpful and friendly service More

by codynewcomb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lara
Oct 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Cody! We’re glad to hear that you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide friendly and helpful service, and it’s wonderful to know that reflected during your visit. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 04, 2025

The folks here have taken care of me for 40 years my wife and I have bought several new and used vehicles over that time. As a matter of fact, both of our grandsons have bought pickups within the last year f More

by RDHITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty over the past 40 years and am thrilled to hear that you and your family have had such positive experiences at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that our Service Department has consistently met your expectations. We look forward to serving you and your family for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 03, 2025

Was very satisfied with the service that was provided, which was an oil change and tire rotation. More

by JWALDO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm glad to hear that you were very satisfied with the service we provided at James Wood Chevrolet Buick GMC Decatur for your oil change and tire rotation. I truly appreciate your feedback, and we look forward to seeing you again for your next service! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 02, 2025

Great customer service updated me regularly on what stage of the service.ill be back More

by bobbyscaife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gibson
Oct 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Bobby! I am thrilled to hear that you had a great experience with our customer service at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again for your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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