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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,229 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,229 reviews
January 09, 2026
Took my new canyon in for its first service as well as a warranty fix on the headliner. Dason took care of both items while I waited. Great job Dason warranty fix on the headliner. Dason took care of both items while I waited. Great job Dason More
by STEVE.KELSEY
Verified CustomerEmployees Worked With
January 08, 2026
Each staff member was very kind and courteous. Waiting area had plentiful seating, was clean and comfortable. Waiting area had plentiful seating, was clean and comfortable. More
by awaddell3
January 08, 2026
Clay Estes at James Wood was great to work with. Clay knew our budget and did everything he could to get my wife the car she wanted at the budget number we needed. Clay was also very helpful after p Clay knew our budget and did everything he could to get my wife the car she wanted at the budget number we needed. Clay was also very helpful after purchase to make sure we knew everything about the car and the technology inside the car. Our finance agent was also great! Jeff Mawby. Jeff worked to get a great finance rate for us which helped tremendously! Both individuals stayed late to be sure we were all taken care of. More
by Rmartin.techologyadvocate
January 08, 2026
This is my third car from James Wood. I have never been disappointed in the sales and service departments. Karen Pattison is a true professional. I have never been disappointed in the sales and service departments. Karen Pattison is a true professional. More
by gsgirl
Employees Worked With
January 08, 2026
Drop off was easy well organized Pickup was not as easy and receptionist was on the phone and I was waiting for her to help me There were 2 other people there that ignored me I was almost late to work and receptionist was on the phone and I was waiting for her to help me There were 2 other people there that ignored me I was almost late to work picking up my truck More
by JULIE_EDINGTON
Employees Worked With
January 08, 2026
Shawn was awesome! ! He definitely made sure we were takin care of! Thank you for you’re help ! He definitely made sure we were takin care of! Thank you for you’re help More
by brittmay1
Employees Worked With
January 07, 2026
As usual a very good place to have dealings with! Would recommend them to any body!!This was my 4th are 5th time that I have bought from them, and I will be back!!! Would recommend them to any body!!This was my 4th are 5th time that I have bought from them, and I will be back!!! More
by randywarnell
January 07, 2026
Clay Estes worked tirelessly and diligently to ensure that the Tahoe I bought was immaculately clean and everything was in tip top condition before he called to let me know that it was ready to pick up. that the Tahoe I bought was immaculately clean and everything was in tip top condition before he called to let me know that it was ready to pick up. Everyone I encountered at James Wood Motors was friendly and very professional, and made the whole experience effortless and a genuine pleasure. I would recommend James Wood Motors to anyone. More
by m.spencer573
Employees Worked With
January 07, 2026
Great service, Bryan Stanley was very helpful and I am happy with the repair and service staff. happy with the repair and service staff. More
by M FISHER
January 07, 2026
Great experience and best customer service! Bob M. Was the best and made the entire process smooth! Bob M. Was the best and made the entire process smooth! More
by asmithwick84
