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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,797 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,797 reviews
September 05, 2026
Very easy to work with. They were super accommodating and helpful! Returning customer happy with my new purchase! They were super accommodating and helpful! Returning customer happy with my new purchase! More
by mmtaylor630
Verified CustomerEmployees Worked With
September 04, 2026
Overall, good job and would recommend with one exception. Failed to rotate my tires last visit. Failed to rotate my tires last visit. More
by COPTER5175
September 04, 2026
Shane Hooe is GREAT but not so sure about the people who works on the vehicles works on the vehicles More
by BRUTONFRANCES
Employees Worked With
September 03, 2026
Nice atmosphere, helpful from start to finish and great service. Will refer friends and family service. Will refer friends and family More
by chrihall74
September 03, 2026
Great Salesman. We knew what we wanted to buy. Made ir easier for our purchase We knew what we wanted to buy. Made ir easier for our purchase More
by shirleybobo56
September 02, 2026
Salesman got me in and out very quickly as well as finance person excellent service. finance person excellent service. More
by art32
Employees Worked With
September 02, 2026
Joel was very fast friendly and efficient. Always responded and took care of me I appreciate his kindness Always responded and took care of me I appreciate his kindness More
by duanes3337
Employees Worked With
September 02, 2026
Excellent service and repair The staff at James Wood motors did an excellent job will be using them for all repairs on my wife’s vehicle motors did an excellent job will be using them for all repairs on my wife’s vehicle More
by scott
September 02, 2026
Derek was wonderful to work with. He listened to us and honored our wishes while searching for our next vehicle. Herb on the other hand, almost lost the entire sale. We were ver He listened to us and honored our wishes while searching for our next vehicle. Herb on the other hand, almost lost the entire sale. We were very upfront about the bottom line was the price. We didn't want to be hounded about pricing/negotiating. We want bottom lines and made our decision off the bottom line he gave. Then when he did not get the response he wanted he continued to try to push us into buying additional coverage we already said no to. He even tried dropping the price again, which was quite offensive because we already asked for lowest price. We almost walked away from the entire sale because of his interaction. More
by whitneycrawford85
September 02, 2026
Bob was a great salesman patient and willing to work with . I will come to him again when we’re ready for another vehicle, which would be coming up soon thank you. . I will come to him again when we’re ready for another vehicle, which would be coming up soon thank you. More
by Javier
Employees Worked With
