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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,562 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,562 reviews
May 21, 2026
This is our 3rd vehicle purchase from this dealership. 2nd vehicle purchase from Rocco. The only downfall to this dealership is their department is not open on Saturdays. 2nd vehicle purchase from Rocco. The only downfall to this dealership is their department is not open on Saturdays. More
by stacey62181
Verified Customer
May 21, 2026
Service Manager Dason was especially friendly, helpful, and made the whole experience smooth and pleasant. He provide me a ride home and made the whole experience smooth and pleasant. He provide me a ride home More
by aduggine
Employees Worked With
May 21, 2026
The transaction went off perfectly. The sales team took every step possible to make sure I had everything I asked for. The sales team took every step possible to make sure I had everything I asked for. More
by bryan.snow123
Employees Worked With
May 21, 2026
Shawn is the best…. very professional and courteous. Knows his stuff. Great at communicating progress of service. very professional and courteous. Knows his stuff. Great at communicating progress of service. More
by GTRANT84
Employees Worked With
May 20, 2026
had a great experience purchasing my truck from James Wood Motors. Chris and the team were very helpful, answered all my questions, and worked hard to get me approved. They made sure to take care of any Wood Motors. Chris and the team were very helpful, answered all my questions, and worked hard to get me approved. They made sure to take care of any concerns throughout the process, and I’m very happy with the truck I purchased. Definitely appreciate the great customer service and support. More
by mariog1414
Employees Worked With
May 19, 2026
Very knowledgeable and placed Tahoe in for repairs. Very focused on trouble shooting and identified the problems right away. Very focused on trouble shooting and identified the problems right away. More
by suelee70
Employees Worked With
May 18, 2026
What an easy and pleasant experience! Nick Torres was friendly, professional and got me a great deal. I love my new GMC Sierra 1500 Nick Torres was friendly, professional and got me a great deal. I love my new GMC Sierra 1500 More
by ddurocher
Employees Worked With
May 18, 2026
Karen has been amazing in the car buying business. This is my second car I have purchased from her and she has insured two smooth processes. I would recommend her to anyone! This is my second car I have purchased from her and she has insured two smooth processes. I would recommend her to anyone! More
by alaynanyork
Employees Worked With
May 18, 2026
The dealership was fantastic, Clay, Jeff, Brandt were all extremely helpful and made this a great experience. I would buy from James Wood Motors again. In fact, I bought a 2008 Chevy Avalanche in 2008 from extremely helpful and made this a great experience. I would buy from James Wood Motors again. In fact, I bought a 2008 Chevy Avalanche in 2008 from James Wood as well. More
by pat_duffy2092
Employees Worked With
Other Employees :
Jeff Mawby in Finance-Jeff was awesome!, Brandt Wicker-Brandt was awesome!
