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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,685 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,685 reviews

July 10, 2026

Communication was lacking. No one called me to tell me my truck was ready to be picked up…for over a week or so. More

by JASON@MASTENAIR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2026

James Wood Motors has always been a great place to buy a car, Cathy Spurgeon makes it even better. More

by drdiran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2026

Great experience and mo m pressure sales. I will buy again again from them. Thanks More

by dnrhoskins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing a no-pressure sales environment, and we look forward to helping you again in the future. I appreciate your support and we hope to see you soon in the Keller, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 09, 2026

Wes Ward helped me get a great new truck. He made the process easy and straightforward. More

by zach_ary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Zach! I’m thrilled to hear that Wes made your truck buying experience easy and straightforward. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to all our customers in the Fort Worth, Texas area. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 09, 2026

Good experience and Krystal was good on keeping me update. Was pleased with the loaner vehicle. Service was done in a prompt manner. More

by bswadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear you had a good experience with us at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Krystal provided you with timely updates and that you were pleased with the loaner vehicle. Our team strives to provide prompt service, and I appreciate your feedback. We look forward to seeing you again in Keller, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 09, 2026

Very good experience will purchase a vehicle from this dealership again in the future guaranteed More

by cseglem0008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I’m thrilled to hear that you had a very good experience with us at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide exceptional service, and we look forward to assisting you with your next vehicle purchase. I appreciate your support and we can't wait to see you again in the future! We proudly serve customers in Wichita Falls, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 09, 2026

Great experience @ James Wood. Straight up salesman. No xx, Rocco is a straight shooter right to the point without the BULL. Easy process, in & out fast. Gave top dollar on my trad More

by countylineglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear you had a great experience with Rocco at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide a straightforward and efficient process for our customers, and it's fantastic to know we met your expectations. I appreciate your feedback and we hope to see you again soon in Fort Worth, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 08, 2026

Brought truck in for radio screen issues, was told an update would fix it and did not. Had same problem with previous truck. It’s something that will probably keep me from buying a GM product ever again! More

by scbrewer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystal Gipson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your frustration regarding the radio screen issues you have encountered with your truck. I appreciate your feedback, as it helps us improve our services at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai. Please reach out to me directly so we can discuss this matter further and work towards a resolution. I am here to assist you and serve our customers. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 08, 2026

Jameswood Service has taken great care of me and my wife and our vehicles. They have always taken care of any issues that I have add on my vehicles, or taken care of the service of my vehicle. More

by gdmansir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I’m glad that you and your wife have had such positive experiences with the service team at James Wood Chevrolet Buick GMC Decatur. We always strive to take great care of our customers and their vehicles. We look forward to serving you again in the future here in Fort Worth, Texas. Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 08, 2026

I had a great experience with Karen Pattison, from first contact to driving away with our new Yukon. Would highly recommend her, and all the folks at James Wood, to my friends and family. More

by johnefuoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, John! I’m thrilled to hear that you had a great experience with Karen and that you’re enjoying your new GMC Yukon. I appreciate your recommendation, and we look forward to welcoming you and your friends and family in the future. Have a fantastic day in Keller, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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