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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,718 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,718 reviews

July 24, 2026

I've bought prolly 20 trucks from karen the last 6 years. ..always easy and painless! thanks Karen!! More

by BBAKER27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I’m happy to hear about your positive experiences with Karen at James Wood Chevrolet Buick GMC. We appreciate your loyalty and look forward to serving you again soon. If you’re ever in the Decatur, Texas area, feel free to stop by and say hello! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 23, 2026

Excellent service provided by Krystal and the staff. Karen is a knowledgeable and personable sales representative. This is the 3rd Enclave purchased from James Wood. More

by gsgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty and am thrilled to hear that Krystal and Karen provided you with excellent service during the purchase of your third Buick Enclave at James Wood Chevrolet Buick GMC Decatur. We are dedicated to ensuring a great experience, and we look forward to assisting you again in the future. We are proud to serve customers in Decatur, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 23, 2026

Service center missed leaking tire on first visit but patched the tire effectively on return visit. Thanks! More

by Rita Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Rita! I appreciate you giving us the opportunity to address the tire issue during your return visit. We strive to provide the best service possible, and I'm glad to hear that the patch was effective. We hope to see you again soon and serve you in the Keller, Texas area! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 23, 2026

Joel was really easy to work with. He for sure went above and beyond expectations. I will definately come talk to Joel next time I am in the market for a new vehicle. More

by SPRICE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Linker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Joel provided you with exceptional service at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again when you're in the market for a new vehicle in Wichita Falls, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 23, 2026

I had a very great experience at James Wood Hyundai. Andrew was a pleasure to work with as was Jeff Morris and Brad Bunch. I will be coming back in the future for sure. All of those guys respected how I More

by ajmags13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Bunch
Jul 23, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am delighted to hear that you had such a great experience at James Wood Hyundai. It's fantastic to know that Andrew, Jeff, and Brad made your car buying process stress-free and aligned with your preferences. We look forward to welcoming you back in the future! We are proud to serve customers in Keller, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 22, 2026

All the people who worked there were very professional. Matt Garretson was outstanding in his knowledge and personal assistance.He made you think you were family and had your best interest at heart. More

by donaldwilliams4724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Garretson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane took care of the paperwork and was very knowledgeable.
Jul 22, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Donald! I’m thrilled to hear that Matt provided you with outstanding service and made you feel like family. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure that every customer has a great experience. I appreciate your support, and we hope to see you again soon in Decatur, Texas! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 21, 2026

The service department is well organized, they quickly checked me in. I went in for the 25k service, plus I had some other concerns. The service was done as perscribed and they throughly checked my othe More

by mark.spolidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the feedback, Mark! I’m you had a positive experience with the service department at James Wood Chevrolet Buick GMC. It's great to know that our team was able to address your 25k service and any additional concerns you had. We appreciate your support and look forward to serving you again. We're proud to serve customers in Wichita Falls, Texas! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

July 21, 2026

Have bought my last 4 cars from Cathy Spurgeon, best service possible! She’s very knowledgeable and will do anything required to get you in your vey More

by tx911angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate your loyalty and am happy to hear you've had such a great experience with Cathy at James Wood Chevrolet Buick GMC. It's great to know that her dedication and knowledge have made a positive impact on your car-buying journey. We look forward to serving you again soon. If you're ever in the Keller, Texas area, don't hesitate to stop by. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 20, 2026

We recently purchased a 2026 Chev Tahoe. , Loving the NEW ride 😎 We are repeat customers, with Rocco and JWM., This is vehicle # 4 for us and Rocco has been the slaesman that has sold th More

by btbhes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Cantù
Jul 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review, Bruce and Theresa! I’m happy to hear that you are loving your new 2026 Chevrolet Tahoe and that you've had such a positive experience with Rocco and the team at James Wood Chevrolet Buick GMC Decatur. It's always a pleasure to serve repeat customers like you, and I appreciate your kind words about our sales, service, and support for the community. Congratulations on your anniversary, and we look forward to seeing you again soon! We're proud to serve customers in Jacksboro, Texas. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 20, 2026

Very easy to work with Bob Miller, he was very helpful and worked to get me what I was asking for. More

by mike.coffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Many thanks for this kind review, Mike! I'm pleased to hear that Bob provided you with such great assistance during your visit to James Wood Chevrolet Buick GMC Decatur. We're dedicated to ensuring a smooth experience for our customers. We hope to see you again soon in the Wichita Falls, Texas area! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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