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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,482 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,482 reviews

April 20, 2026

The fleet dept, did a wonderful job from start to finish. Responsive and informative, top notch customer service. Government deals can be complicated they handled it like pros. I actually look forward to doi More

by joshua.barnwell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 20, 2026

Clay Estes did a great job and I will come back to him for my next vehicle. More

by cox_danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Danny! I’m thrilled to hear that Clay did a great job for you at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with your next vehicle purchase. See you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2026

Krystal was a superb service representative. She makes sure satisfied with the work that’s been done. More

by FLABRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that Krystal provided you with superb service at James Wood Chevrolet Buick GMC Decatur. We strive to ensure every customer is satisfied, and it’s great to know that Krystal made a positive impact on your experience. We look forward to seeing you again! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 19, 2026

The sales team was very helpful and understanding. They went over and above to make sure I was happy with my purchase. Cathy is the absolute best! Always answers my calls or responds promptly. Highly More

by dburling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m thrilled to hear that we were able to assist you effectively and make your purchase experience a positive one. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 19, 2026

Rocco was efficient, knowledgeable, and easy to communicate with. I left feeling taken care of and will buy from him again! More

by stephanie.jones9588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Shelton
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Apr 19, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Stephanie! I'm thrilled to hear that Rocco provided you with efficient and knowledgeable service at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback, and we look forward to assisting you again in the future! Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com

April 18, 2026

Every member is full of joy and excitement when doing there best to find your vehicle, everyone treats you with respect and as one of the James woods family. More

by jimmylp121201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your amazing review, Jimmy! I am thrilled to hear that you felt the joy and excitement from our team during your vehicle search. We strive to make everyone feel like part of the James Wood Chevrolet Buick GMC Decatur family. Your kind words are appreciated, and we look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 18, 2026

Love this place will buy my next truck from here ! Krystal was great to work with More

by scatt97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm happy to hear that you had a great experience with Krystal at James Wood Chevrolet Buick GMC Decatur. We look forward to helping you with your next truck purchase! Please don't hesitate to reach out if you have any questions in the meantime. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 17, 2026

Fantastic service, always has been since I bought my GMC Sierra in 2009. I’ve never taken it to any other service department, great people and service More

by LARRY.AUGUSTUS310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2026

Herb is very friendly and helpful salesman. The James Wood used Department everyone was very helpful and they made car buying simple. More

by kayladobyns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Kayla! I’m thrilled to hear that Herb and our team at James Wood Chevrolet Buick GMC Decatur made your car-buying experience simple and enjoyable. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 16, 2026

This was by far the easiest vehicle purchase I’ve ever done. Stress free. Great communication and fair price. Tyler in sales was very helpful. He arranged for a dealer trade to get the color and options I More

by wendykaydh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Glaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Wendy! I’m happy to hear that your vehicle purchase at James Wood Chevrolet Buick GMC Decatur was stress-free and enjoyable. Tyler and Jeff are fantastic members of the team, and it's great to know they could assist you in finding the perfect vehicle with the options you wanted. We appreciate your recommendation and look forward to welcoming you back soon.. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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