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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
3,278 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,278 reviews

January 29, 2026

Outstanding service! Professional! They changed my oil, rotated my tires and even wash my car More

by SLAUGHTEREMMA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan H
Jan 29, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m happy to hear that you had an outstanding experience at James Wood Chevrolet Buick GMC Decatur. We take pride in providing professional service, and I’m glad you appreciated the oil change, tire rotation, and car wash. We look forward to seeing you again for your next service! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 29, 2026

Outstanding car buying experience. I have been in the market for a new vehicle for a while and have been actively shopping. Other dealers closer to my home and gave me the run-a More

by wade.ciesliga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Wade! I’m thrilled to hear that you had an outstanding car buying experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that the transparent pricing and financing options helped save you thousands. I appreciate your recommendation and look forward to welcoming you back for your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 29, 2026

Great dealership to work with. Very friendly and professional . Sales and service has been outstanding over the years. More

by mikehoward453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Mike! I’m glad to hear that your experiences with James Wood Chevrolet Buick GMC Decatur have been friendly and professional. Providing outstanding sales and service is always our priority, and I appreciate your continued support over the years. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 29, 2026

Made the process very easy. Communication throughout the process was great. Very professional and friendly staff. More

by bvandiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I’m pleased to hear that you found the process easy and appreciated our communication. At James Wood Chevrolet Buick GMC Decatur, we strive to provide professional and friendly service, and it’s great to know your expectations were met. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 29, 2026

Lee Priddy was amazing. Customer Service is outstanding. He spent a lot of time with me showing all options on my new Acadia Denali. Then he followed up a few days later. I More

by cc-atwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I am thrilled to hear that Lee provided you with outstanding customer service and took the time to show you all the options for your new GMC Acadia Denali. We appreciate your recommendation and hope to see you again at James Wood Chevrolet Buick GMC Decatur soon! Enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 29, 2026

Rocco was great! Very accommodating and wanted to make sure I was happy with my purchase. I flew in from out of state and felt appreciated and valued. More

by vwojcik1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Lockhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that Rocco provided you with such an accommodating experience during your visit to James Wood Chevrolet Buick GMC Decatur. It's great to know you felt appreciated and valued. We hope to see you again for your future vehicle needs! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 28, 2026

Cathy was great and had everything ready when I showed up. This was the fastest and most streamlined vehicle purchase I’ve ever seen. U will be back. Thank you Cathy and team. More

by stevedellenbaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Steve! I'm thrilled to hear that Cathy and our team made your vehicle purchase experience at James Wood Chevrolet Buick GMC Decatur so quick and efficient. We appreciate your kind words and look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2026

Krystal at James Wood Service always takes such good care of our vehicles. This time was no different! Fast friendly service, lots of updates throughout the visit! 5 ⭐️ service every time!! More

by hrhine14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that Krystal at James Wood Chevrolet Buick GMC Decatur consistently provides you with fast and friendly service. We appreciate your loyalty, and we look forward to taking care of your vehicles in the future. Don't hesitate to visit us again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

January 27, 2026

We have used James Woods to purchase five new vehicles and two used vehicles. The sales team, the finance team and the service team take very good care of us. We will stick with James Woods as long as we More

by susanpcolucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Susan! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and are thrilled to hear that our sales, finance, and service teams have consistently taken great care of you. We look forward to continuing to serve you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2026

I was treated really good and my vehicle was ready when was told it would be ready. More

by SANDBHENSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2026 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Sand! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that your vehicle was ready when promised. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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