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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,865 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,865 reviews
September 14, 2025
I had an excellent experience with James Wood - Decatur. They helped me get exactly what I wanted quickly and professionally. They helped me get exactly what I wanted quickly and professionally. More
by francis.forest
Verified CustomerEmployees Worked With
September 13, 2025
I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. Everyone was friendly and service was great. Waiting room was clean. More
by crksde4100
September 13, 2025
It was a great experience. I was very satisfied and impressed. The people were very friendly and helpful. I was very satisfied and impressed. The people were very friendly and helpful. More
by gary@kvetsupply.com
Employees Worked With
September 13, 2025
Dealership was good, only complaint is No Owner's Manual Book. , I'm old-school, want to read it! Manual Book. , I'm old-school, want to read it! More
by WBEDWARDS13
Employees Worked With
September 13, 2025
Super easy super fast great customer service. Mike Wheat is the best. So happy with my car Mike Wheat is the best. So happy with my car More
by brigirl29
September 13, 2025
Excellent experience. Matt was a great salesman. Will come back for sure next time I need a vehicle Matt was a great salesman. Will come back for sure next time I need a vehicle More
by mcwhod
Employees Worked With
September 12, 2025
Rocco gave great suggestions and made the overall experience very easy! We love our new Encore! experience very easy! We love our new Encore! More
by greenbean58
Employees Worked With
September 11, 2025
The full James Wood team was incredibly professional, helpful and awesome to deal with. I highly recommend this dealership! helpful and awesome to deal with. I highly recommend this dealership! More
by DENISE.JANOWSKI
September 11, 2025
Awesome dealership. I’ve driven miles to James Wood to purchase a vehicle and this is my 3rd vehicle from them. Their service department is wonderful from the moment I s I’ve driven miles to James Wood to purchase a vehicle and this is my 3rd vehicle from them. Their service department is wonderful from the moment I show up until the time I leave. I’d highly recommend friends and family or anyone else needing a vehicle whether used or new. More
by dmills8119
Employees Worked With
September 11, 2025
Karen was wonderful! She was very detailed and informative. Knew the answer to every question I had! She was very detailed and informative. Knew the answer to every question I had! More
by robert.vilbig28
Employees Worked With
