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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
3,110 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 3,110 reviews

December 06, 2025

I’ve bought 4 vehicles from this dealership. They do a great job walking through the numbers and don’t use high pressure sales tactics. I also have James Wood do all my services on the trucks I’ More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane, Dason
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Dec 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Kevin! I am thrilled to hear that you've had such a positive experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that our team's approach and service have made a difference for you. I appreciate your loyalty, and we look forward to assisting you with your future vehicle needs and services. Feel free to share your experience with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2025

I had a wonderful/easy experience. Rocco was fantastic to work with.-and made the process very painless. Highly recommend to anyone looking for a car. More

by zimmecp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I am happy to hear you had a wonderful and easy experience at James Wood Chevrolet Buick GMC Decatur. Rocco is indeed fantastic, and it's great to know he made the process painless for you. We appreciate the recommendation and look forward to assisting you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2025

It was an excellent experience. I was very happy to work with Cathy. She made the experience smooth. More

by jwcyclones20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am glad you had an excellent experience with us at James Wood Chevrolet Buick GMC Decatur and that Cathy was able to assist you smoothly. We appreciate your feedback and hope to see you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2025

I am with James Wood Motors for years and in the almost 84 years of my life I can only say that this is the best I ever had in Germany and in the USA. More

by whaarmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Estes
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Dec 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! It's great to hear that your experiences with James Wood Chevrolet Buick GMC Decatur have been exceptional, both in Germany and the USA. Your loyalty over the years means a lot to us. We look forward to continuing to serve you in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 05, 2025

Always responsive to my questions and requests. Been doing business with James Wood for over 20 years. More

by SBECKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 20 years. I am glad to hear that our team has been responsive to your questions and requests. We look forward to continuing to assist you in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 04, 2025

Everyone and everything it was a wonderful car shopping experience at your dealership from start to finish. More

by kjoh891796
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a fantastic car shopping experience at James Wood Chevrolet Buick GMC Decatur. We strive to provide the best service from start to finish, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 04, 2025

Again, Krystal handled everything perfectly! I truly appreciate everything she does to ensure me and my Trax are taken care of. More

by GAYLE.GOUYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great feedback, Gayle! I'm glad to hear that Krystal provided you with excellent service and took great care of you and your Chevrolet Trax. I appreciate your kind words, and we look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 04, 2025

Great service and verify helpful. Was kept informed of progress throug every step. Would highly recommend More

by DWHIT007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patyn Whitley
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Dec 05, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am delighted to hear that you received great service and felt informed throughout the process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 03, 2025

I can’t say enough good about Rusty, Bob and Ruben. Everything went real well for my wife and I I am a Chevy legends owner for the 10th time. Thanks to this wonderful Staff. I did have a little bit of More

by MTG 9666@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantu
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Dec 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that Rusty, Bob, and Ruben provided you and your wife with such a positive experience at James Wood Chevrolet Buick GMC Decatur. We truly appreciate your loyalty as a Chevy Legends owner, and we're glad you enjoyed your visit. We understand that the extended warranty can be a tough decision, and we appreciate your feedback. Our goal is to ensure our customers feel comfortable and informed. We look forward to seeing you again and hope you'll share your experience with family and friends. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 02, 2025

Very Professional and Technical, thank you James Wood Motors!! I appreciate everything and all the hard work!! More

by NTROB121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and hard work at James Wood Chevrolet Buick GMC Decatur. It was our pleasure to assist you, and we look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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