Hyundai of 110

Hyundai of 110 responded

Thank you for taking the time to share your feedback! While we understand your concern, Its important to note that a schedule appointment sercures a place in our service queue, But it does not mean that the vehicle will be taken in and completed immediately upon arrival. Unlike local mechanic shops our dealership is required to follow strict manufacturer guidlines which include inspections, documentation and quality checks that ensure warranty compliance and long term vehicel care. These additional steps naturally extend service times compared to a quick service facility. Our goal is to always balance efficiency with thoroughness, and while wait times can sometimes be longer than expected, this process ensures every customer receives the highest standard of care for there vehicle. If you would like to discuss further, Please feel free to contact management at 631-366-7500 We hope to see you again in the future! Best Regards, Your Friends at Hyundai of 110

Hyundai of 110 responded

hank you for taking the time to share your feedback. We understand that extended repair times can be very frustrating. In this case the delay was due to a multitude of issues, along with the time required to receive the necessary part(s) from the manufacturer. Also, another hold up was, we needed records of past services that Hyundai requested from you in order to cover your engine replacement , But we never recieved . Additionally, our dealership has a limited number of loaner vehicles, and unfortunately, they are not always available due to high demand. While we do our best to accomodate every customer, These constraints can sometimes extent the process. We appreciate your patience and will continue working to improve communication and efficiency within our service department. Best Regards, Your Friends at Hyundai of 110

Hyundai of 110 responded

Thank you so much for taking the time to share your experience with Raven and for the 5-Star review!!! We're so glad to hear Raven was able to make your experience a great one and answer all your questions. We'll be sure to share your kind words with her and the team. Enjoy your new vehicle, Welcome to the Hyundai Family !!! We wish you many safe and Happy Miles!! Best Regards, Your Friends at Hyundai of 110

Hyundai of 110 responded

Thank you for the Great review!! We're Thrilled to hear Kenny and Holly took such good care of you and delivered the level of service you expect, and deserve from Hyundai of 110!!! We'll be sure to pass the message along to them. We look forward to seeing you again in the future! Best Wishes, Your Friends at Hyundai of 110

Hyundai of 110 responded

Thank you for the feedback! We're glad to har Jack made sure all your questions were addressed and that your experience was pleasant. We're always working on making the process as smooth and efficient as possible and we appreciate your input. We look forward to assisting you agian in the Future! If you have any additional questions or concerns, do not hesitate to reach out to Jack, or anyone else here at Hyundai of 110. Best Wishes, Your Friends at Hyundai of 110

Hyundai of 110 responded

Thank you for the 5 star review and recommendation!! We're so glad to hear you had a pleasant experience purchasing your new Hyundai Tucson and that the financing process went smoothly. We truly appreciate your support and look forward to service you again in the future! We wish you many safe and Happy Miles!! Welcome to the Hyundai Family Best Wishes, Your Friends at Hyundai of 110

Hyundai of 110 responded

Thank you so much for your wonderful review! We're thrilled to hear that Neida was able to provide you such helpful, knowledgeable, and personable service while assisting you with your New Santa Fe. We'll be sure to share your kind words with her. We truly appreciate your recommendation and look forward to welcomign you back to Hyundai of 110 any time! Best of Luck with your new vehicle and Welcome to the Hyundai Family! Best wishes, Your Friends at Hyundai of 110

Hyundai of 110 responded

Thank you for taking the time to share your experience! We're so glad to hear Raven's patience and understanding helped make your visit a positive one. We'll be sure to pass laong your kind words and we truly appreciate your recommentation of Hyundai of 110! Congratulations on the new ride, We wish you many safe and happy miles. We look forward to seeing you agian soon! Best Wishes Your Friends at Hyundai of 110

Hyundai of 110 responded

Congratulations on your dream car! We're so glad Axel and Addy were able to make it happen and provide you with such a great experience! Thank you for recommending our team and Hyundai of 110 - We truly appreciate it! We wish you many safe and happy miles and we look forward to assisting you in the future! Best Regards, Your Friends at Hyundai of 110

Hyundai of 110 responded

Thank you for your Fantastic Review! We're so glad our team was able to provide honest, knowledgeable , and patient support to help you through the decision making process. We truly appreicate your trust in Hyundai of 110 and look forward to helping you again in the future! We wish you many safe and happy miles in your new ride! Any questions or concerns you can reach out to the team here any time! Best Regards, Your Friends at Hyundai of 110