BAILEY FEILER

awful experience did not get to my car even though I had a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5 a 11:45am appt. they call and tell me @ 4pm that they overbooked and need to keep my car for the whole weekend when I was supposed to pick it up at 5pm in time for my son's road test on Monday, which destroyed our entire plan. Now for the big one...I get a call that my brand-new car can't pass inspection because of a 1/2-inch bubble in 1 tire's sidewall, not a reason to fail and of course it passed at the service station just after this xx. Soooo, not only did they try to rob me for a new tire that was not needed at all as the car has 6k miles on it they also tried to sell me a cabin filter and air filter for $100 each which were also brand new and just needed a dust off from leaves, pure sales tactics deplorable and probably get away with robing 70-80% of people who are clueless Shame on you, SHAME SHAME SHAME, some free service you provide what a joke, tried to get 1k out of me on my 1st service of a brand new car!!! More

by mattie187 Verified Customer Verified Customer

Report | Print

Good service was provided…. The team is very nice and accommodating, so I appreciate that The team is very nice and accommodating, so I appreciate that More

Report | Print

Service was spot on very attentive. Matias is a star Wry helpful with his explanation of leasing. Matias is a star Wry helpful with his explanation of leasing. More

by NOTFARFROMPAR72 Verified Customer Verified Customer

Report | Print

Addressed my issues -but had to wait a long time for service to be completed service to be completed More

by CATYPAPS Verified Customer Verified Customer

Report | Print

Thank you SO much to Bailey, Gerard & the whole 110 team! ! You guys put me into something that I absolutely LOVE & I can’t thank you enough for all you guys did. ! You guys put me into something that I absolutely LOVE & I can’t thank you enough for all you guys did. More

by Rbella94 Verified Customer Verified Customer

Report | Print

Great all around. Very helpful and responsive. Thanks again to entire team. Very happy with car. Very helpful and responsive. Thanks again to entire team. Very happy with car. More

by rwalker83010 Verified Customer Verified Customer

Report | Print

Professional, curious and quick. The facility is immaculate and well layed out. It was a wonderful experience. The facility is immaculate and well layed out. It was a wonderful experience. More

by donspo Verified Customer Verified Customer

Report | Print

The associates that sold me the car Bailey was amazing and the finance guy Gerard was also extremely nice and very helpful and the finance guy Gerard was also extremely nice and very helpful More

Report | Print

Service was fine. The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called The only criticism I will give is that there could have been better communication. I called three times to talk to service advisor. Nobody called me back. Everything was done thru an email or text. And sometimes it’s just easier to talk to someone. More

by lainefried Verified Customer Verified Customer

Report | Print

Very easy process. Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff Freddy was polite, efficient, respectful and kind. Will definitely continue to work with this service staff More

by rkoren3640 Verified Customer Verified Customer

Report | Print