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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
3,820 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
Contact Dealership

164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,820 reviews

May 15, 2024

The service was good. Let me know any additional work that is required in the future. More

by NORMA.CALAME
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our service good. We'll be sure to keep you informed about any additional work that may be required in the future. Your satisfaction is our priority, and we look forward to continuing to serve you.

May 15, 2024

The service was done in a timely matter. I was made aware of any issues quickly. More

by amandalferrer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service was completed in a timely manner and that any issues were communicated to you quickly. Your satisfaction is important to us, and we look forward to serving you again in the future.

May 14, 2024

Marcel was very friendly and provided answers for any questions I had. Honda of Valley Stream itself was clean and took my car in at the scheduled time - However, service took a while and not everyth More

by GRACELEE1718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Marcel was friendly and able to answer all your questions. We also appreciate your kind words about the cleanliness of Honda of Valley Stream and our punctuality in taking your car in at the scheduled time. We apologize for the delay in service and for not completing everything as expected. Your satisfaction is important to us, and we will use your feedback to improve our processes. Please reach out to us so we can address any remaining concerns and ensure your next visit meets your expectations. Thank you for bringing this to our attention.

May 14, 2024

Great customer service and service to my car. Clara was nice and knowledgeable of my wait time More

by deshanne.lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you received great customer service and that your car was well taken care of. Clara will be pleased to know that you appreciated her knowledge and attentiveness. We look forward to serving you again in the future!

May 14, 2024

The serive from the people at the desk is very good. They work with you to get the best possible service for your vehicle. More

by BRISSETTN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that you found the service from our desk staff to be very good. Our team is dedicated to working with you to ensure you receive the best possible service for your vehicle. We appreciate your kind words and look forward to serving you again!

May 14, 2024

Both Niko and Gary is great exceptional service Gary make it very easy for us on the process of papu More

by KLAM419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko
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May 15, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that both Niko and Gary provided you with exceptional service. We're glad Gary made the process smooth and easy for you. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again!

May 14, 2024

Chris and Joshua were super patient and helpful! !! it was a great experience doing business with them!!! I would definitely recommend a friend to them!!! Thank you!!! More

by psychswk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Honda of Valley Stream responded

Thank you so much for your enthusiastic feedback! We're thrilled to hear that Chris and Joshua provided you with a patient and helpful experience. It's wonderful to know that you had a great time doing business with us. Your recommendation means a lot to us. We look forward to serving you and your friends in the future. Thank you!

May 13, 2024

Briyanna addressed all my concerns. She was patient and didn't rush through my questions. Briyanna was well informed about servicing my Honda CRV and didn't push me to have more done More

by smoisoff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Briyanna addressed all your concerns with patience and provided you with informed and honest service for your Honda CRV. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 13, 2024

I came in to get a replacement tire using the Honda purchased extended tire warranty. Briyanna was able to give me a reasonable estimate of the time needed, and she was responsive using the text featur More

by n.ramsook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that Briyanna provided you with a reasonable estimate and kept you updated through the text feature, making the process convenient for you. We appreciate your continued trust in our service and look forward to serving you again next time your vehicle needs attention. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 13, 2024

Outstanding customer service. I was very impressed with the quality of service they provided. Thank you. Alex was great. Montell was outstanding More

by NYYOLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the quality of our service. Alex and Montell will be thrilled to know they made such a positive impact. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

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