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Honda of Valley Stream

Valley Stream, NY

4.6
3,819 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,819 reviews

June 11, 2024

It was a good experience with my service advisor. She was very friendly, nice, and knowledgeable about my car. More

by carltonclarke95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that your service advisor provided you with a friendly, nice, and knowledgeable experience. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 11, 2024

Clara was very attentive and she explained areas about the car I didn’t understand. She went beyond than just doing her job. She even help me find a ride to work while my car is still at the shop. Thank y More

by CHINMARGARET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Clara provided you with exceptional service and went above and beyond to assist you. Ensuring our customers are well-informed and taken care of is our priority. If you need any further assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 11, 2024

Ava was amazing, and the whole Honda valley stream crew are also amazing group of people More

by SQUIRES162003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that Ava and the entire Honda of Valley Stream staff provided you with an amazing experience. If you need any further assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 11, 2024

Clara has helped me in the past and is always pleasant and communicates well with regard to time to completion. While it took a little longer than originally anticipated, Clara was keeping me updated thr More

by bernie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Clara has consistently provided you with pleasant and effective communication. Your patience and understanding are greatly appreciated, especially when things take a bit longer than expected. We'll be sure to pass along your thanks to Clara. If you need any further assistance, please don't hesitate to reach out.

June 11, 2024

Great environment but 3 hours waiting for an inspection. Too long. Representative did not provide any updates until asked. The service can improve. More

by DDEFILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that you found our environment great, but we're sorry to learn about the long wait time for your inspection and the lack of updates. Your comments are important to us, and we'll work on improving our communication and efficiency. We appreciate your patience and hope to provide you with a better experience in the future. If you have any further concerns, please feel free to reach out.

June 11, 2024

Great service. Friendly staff all work done on time. Prices were good and competitive with other vendors More

by vogelsfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you received great service, found our staff friendly, and that all work was completed on time. We're also glad to know that you found our prices competitive. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 10, 2024

This place has a great service team, the staff and mechanics are friendly. Clara T is great. More

by webb2351
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our service team, and that both our staff and mechanics were friendly. It's great to know that Clara T. provided excellent service. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!

June 10, 2024

Nataly n Charlie were Great…They both got me the 2025 CRV I wanted @ a fair price👌🤓 More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that Nataly and Charlie were great and helped you get the 2025 CRV you wanted at a fair price. If you need any further assistance, please don't hesitate to reach out. Enjoy your new CRV!

June 10, 2024

Overall very good, especially the mechanic Fix right the first time. Recommend this dealer in the future. More

by GERRYANDAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had a very good experience, especially with our mechanic. Fixing it right the first time is our goal, and we appreciate your recommendation. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 09, 2024

Albert Hamilton was a good salesperson, he answered my questions about the car and the features. More

by SHOCKWAVE23
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that Albert Hamilton was a good salesperson and was able to answer all your questions about the car and its features. If you need any further assistance, please don't hesitate to reach out. Enjoy your new car!

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