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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
3,817 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,818 reviews

August 13, 2024

Martinez was very professional and easy to talk with. Great customer service. I will difinitely come back for my next service More

by henryfrancisco687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Mr. Martinez provided professional and approachable service. It's great to know you had a positive experience and that you'll be returning for your next service. We look forward to serving you again!

August 13, 2024

service was great. Did NOT like that they told me there were a number of necessary additional services my car needed at ridiculous marked up prices. More

by mariellezisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that the overall service was great. We strive to be transparent and provide fair pricing, and only mention items that are needed as suggestions to keep all our clients safe. We hope to better meet your expectations in the future and look forward to serving you again.

August 13, 2024

ALEX WAS GREAT SERVICE, He went back and forth, giving updates and doing his best. More

by SAMPSHONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Alex provided excellent service, keeping you updated and doing his best to ensure everything went smoothly. We look forward to serving you again in the future!

August 12, 2024

3 phone calls to get recalls corrected. Then they said a denied requirement service they never told me recommend More

by rayshvacretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcel
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Aug 14, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Antwone Dixon at 516-285-6655 extension 134 to directly speak to her further about this matter.

August 12, 2024

Overall experience was great. Dropped my car off and received feedback about conditions of my brakes and rotors, and the repairs were made the same day. More

by Ron Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're glad to hear that everything went smoothly, from dropping off your car to receiving feedback and having the repairs completed the same day. We appreciate your trust and look forward to serving you again in the future!

August 12, 2024

I am very satisfied with the service alone and I will recommend this to my acquaintances. More

by sbdyr0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for your satisfaction and your willingness to recommend our service to your acquaintances! We appreciate your trust and look forward to serving you and those you refer in the future.

August 12, 2024

Briyanna was great - the entire experience was quick and simple. She helped me order a car to drive me home instead of waiting at the shop - which was a fantastic service. More

by mshimonov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Briyanna made your visit quick and simple, and that she went the extra mile to help you arrange a ride home. We're glad you found this service helpful, and we look forward to serving you again in the future!

August 12, 2024

Courteous friendly and respectful on point Honda is the best dealership it’s a dealership that cares about customers More

by BENNETTNEDGRALEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team courteous, friendly, and respectful. At Honda, we truly care about our customers, and we're glad that it shows. We appreciate your feedback and look forward to continuing to serve you with the same level of care and commitment in the future!

August 12, 2024

We had a wonderful experience! Nataly is great and went above and beyond for our experience. I definitely recommend her! Gary Lin was great also in and out nice and fast. More

by nicholas.manasakis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Nataly went above and beyond to make your visit exceptional, and that Gary Lin ensured everything was handled quickly and efficiently. Your recommendation means a lot to us, and we look forward to serving you again in the future!

August 12, 2024

Kevin was very patient and polite. His services were great. I would definitely recommend him to someone else. More

by JESSIEALMONORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin was patient, polite, and provided great service. Your recommendation means a lot to us, and we look forward to serving you or anyone you refer in the future!

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