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Honda of Valley Stream

Valley Stream, NY

4.6
3,815 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,815 reviews

September 06, 2024

The faculty is clean and tidy. The employees are helpful and did not try to oversell me. More

by VANINAMCWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our facility clean and our employees helpful without any pressure to oversell. We look forward to assisting you again in the future!

September 06, 2024

Very professional service with courteous and efficient advisers. Work completed swiftly and vehicle returned clean. More

by TMCCARTHY5317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you experienced professional service and that our team was courteous and efficient. It’s great to know the work was completed swiftly and your vehicle returned clean. We look forward to serving you again!

September 06, 2024

Great service. Martinez was very professional I will definitely comeback. The wait want too long More

by amalia1461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Martinez provided you with great service and that your wait time was short. We look forward to welcoming you back in the future!

September 04, 2024

I went it for an oil change. Check in was smooth. I asked to add a car wash for additional $10. No problem. Before I go pick up I get an email of all services that my car is “n More

by Pipillinca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Honda of Valley Stream responded

We are sorry that your experience with us was less than satisfactory. We would love to speak with you further about this, but are unable to locate you in our system. Please either reach out to us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134 or respond privately with your name and contact information. Thank you!

September 04, 2024

Kevin was informative and professional. His warm personality made me feel he was sincere and made the experience stress free. I also witnessed his professionalism with other customers...h More

by LSHEPPERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin's professionalism, warm personality, and positive attitude made your visit stress-free. We truly appreciate your kind words and agree that team members like Kevin are invaluable. We'll be sure to pass along your feedback!

September 04, 2024

Overall experience was great, wished the service time was better. All I had change was a battery senor and it took 2 hours to do. More

by saintcyr.sheena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a positive overall experience. Your comments help us improve, and we’ll work on making service times more efficient in the future. We appreciate your patience and look forward to serving you again!

September 04, 2024

Takes too long for oil change need better snacks in waiting room for it to be so long Better coffee . And please don’t add any services you make me pay for without informing me first . And when I calle More

by SBAINES51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Honda of Valley Stream responded

Hello, We would love to be able to contact you to discuss your experience further. However, with the username given, we cannot pull up information to do so. Please see our private message to respond with your name and number so that we can look further into this. Thank you and take care!

September 04, 2024

I was very pleased with the service and with the time that I spent there. More

by CONCRETEPETE780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you were pleased with the service and that your time with us was well spent. We look forward to serving you again!

September 03, 2024

Brandon did a great job managing my car. I felt valued as a returning customer. THe shuttle service driver was friendly too. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Brandon took great care of your car and that you felt valued as a returning customer. It's also wonderful to know that you had a positive experience with our shuttle service driver. We appreciate your continued trust and look forward to serving you again!

September 03, 2024

From the greeting all the way through to the end of my service appointment I felt very welcome and cared for. I had a few questions about one of the services that was being recommended and the gentleman a More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're so pleased to hear that you felt welcomed and well taken care of throughout your service appointment. It's great to know that our team took the time to explain everything clearly and answer your questions. We appreciate your feedback and look forward to assisting you again!

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