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Honda of Valley Stream

Valley Stream, NY

4.6
3,815 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,815 reviews

September 10, 2024

Amazing service, Jessica was great throughout the whole process. I will recommend it to anyone. More

by nicolepierce940@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Jessica provided amazing service and that you would recommend her. We appreciate your support and look forward to serving you again!

September 10, 2024

I'm always satisfied with the service received at this dealership. They keep you updated on the status of your car. This was the first time that I used the automated system, and I will say that it was gre More

by Simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust in our dealership! We're glad to hear that the automated system worked well for you and that Alex kept you promptly informed. Your long-term loyalty means a lot to us, and we're always here to ensure you have a great experience. Looking forward to serving you again!

September 10, 2024

Dealership said that my recall service would take about 1 to 2 hours. I didn't get a call back until 5 hours later. This led to me being late for work. More

by joshuaally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Valley Stream responded

We are sorry that your time was longer than what was originally stated to you. We got backed up and ran behind schedule. We do hope to see you again in the future. Take care!

September 10, 2024

It was a very pleasant experience Ms Torres was extremely helpful and knowledgeable the service was quick More

by Ngoris144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Ms. Torres provided helpful and knowledgeable service, and that everything was done quickly. We look forward to assisting you again!

September 09, 2024

Brought my car in because the engine was intermittently starting and not. Also said I needed an inspection once problem was diagnosed. Was told I needed and new battery and in addition there was a bubble More

by sportki1
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Valley Stream responded

We are sorry you feel your experience with us was less than satisfactory. When you brought your vehicle to us, it was having issues with not starting so it had already lost power at that point in time. The NY State Inspection rules are very clear and strict that a 2001 or later vehicle can only have one monitor say it is “not ready”, your vehicle had three. Unfortunately, at that time, driving it is the only way to reset the monitors. We did call and offer to drive the car for you. We do hope this explains things further. Please reach out if there is something more we can do to assist with this situation.

September 09, 2024

Great place to service your car, the staff is nice and the technicians are nice highly recommend More

by GRAHAMROMAINE1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're happy to hear that you had a great experience with both our staff and technicians. We appreciate your recommendation and look forward to assisting you with your car service again!

September 09, 2024

Mark service is amazing. Professional and quick. Very happy with all the service done to my vehicle More

by djloco71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mark provided you with professional and efficient service. We're glad you're happy with the work done on your vehicle, and we look forward to serving you again!

September 09, 2024

Fast easy very informative. Consistent with keeping you updated overall a pleasure and easy transaction More

by smithjamie851
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're happy to hear that everything was fast, easy, and informative, with consistent updates throughout the process. We’re glad it was a smooth and pleasant transaction, and we look forward to serving you again!

September 08, 2024

Regarding my replacement parts it feels so impersonal that I was tex a picture of the parts and was not informed by a person. More

by jennifer.dunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Skawinsky
Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to review your experience with us. We apologize that it felt very impersonal and would love to speak with you further about this. Please reach out to us Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134 or privately with your contact information. Thank you!

September 06, 2024

Reliable and very efficient proper consumer service and attention. Good job environment, timely completion of job. More

by CNDEFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that you found our service attentive and efficient, with a great atmosphere and timely completion of the work. We appreciate your feedback and look forward to serving you again!

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