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Honda of Valley Stream

Valley Stream, NY

4.6
3,812 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,813 reviews

September 21, 2024

Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

September 20, 2024

Clean, fast service, representative Mark was a true gentleman and very knowledgeable, gave up to minute status. Good coffee, also. More

by ANDREW.SELLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mark provided excellent service and kept you informed throughout the process. It's great to know you enjoyed the coffee as well! We look forward to serving you again soon.

September 20, 2024

Excellent service from the sales dept. A. Miller. Took me two days from the dealership to get the car. Thank you More

by stevenw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that A. Miller and the sales team provided excellent service and made the process quick and smooth for you. Enjoy your new car, and we look forward to assisting you again!

September 20, 2024

Excellent service. Kevin was so helpful, professional and an excellent customer care person. Perfection and saw that my inspection was to expire and did that too. This More

by jackirogoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin provided such exceptional service and made the process easy and efficient for you. We look forward to assisting you again in the future!

September 18, 2024

I gave him my number to call me when the car was ready. No call. I picked up the car and the tire pressure light was still on. I tried asking for a manager he never answered. I emailed him no response. Hor More

by CANDYPEGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Honda of Valley Stream responded

We're sorry to hear about your disappointing experience and apologize for the lack of communication. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention Thank you for your feedback; it helps us improve.

September 18, 2024

Great experience, I got the exact car I wanted with zero hassle .. Much better than my pervious experience with Nissan on my last car More

by chadbon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience and got the exact car you wanted with no hassle! It's wonderful to know this experience exceeded your previous one. Thank you for choosing us, and we look forward to serving you again!

September 18, 2024

Solved my issue on a timely manner. Very helpful and understanding. Accommodating and good communication More

by jayfighter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwone Dixon
Sep 19, 2024 -

Honda of Valley Stream responded

We're glad to hear that your issue was resolved promptly and that you found our team helpful and accommodating. Clear communication is important to us, and we're happy we could meet your expectations. Thank you for your feedback!

September 17, 2024

The service was good just feel like they need better time management with the Shuttle Service as far as dropping customers off aside from that I was satisfied with my experience More

by shamekajohnson518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad you were satisfied with the overall service and appreciate your suggestion regarding the shuttle service. We'll work on improving time management for drop-offs to ensure an even smoother experience next time. Looking forward to serving you again!

September 17, 2024

I recently had the pleasure of speaking with Briyanna, and I must say it was one of the best customer service experiences I’ve ever had. From the moment they greeted me, it was clear they genuinely cared More

by vpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Briyanna provided such exceptional service and made a lasting impression. We greatly appreciate your loyalty and look forward to continuing to take care of your 10 Honda vehicles!

September 17, 2024

Everyone at Honda of Valley Stream was friendly and efficient. I brought my car in for its yearly service at 7 a.m. and was out in short order. I have no complaints. More

by gorlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember Names, Sorry
Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that our team was friendly and efficient, and that your yearly service was completed promptly. We look forward to assisting you again next time!

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