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Honda of Valley Stream

Valley Stream, NY

4.6
3,605 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,605 reviews

August 26, 2024

Brianna was courteous and efficient. Service was fast Waiting room clean and comfortable while waiting for my car More

by Rnurse84
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brianna provided courteous and efficient service. It's great to know that the waiting room was clean and comfortable during your visit. We appreciate your feedback and look forward to serving you again!

August 26, 2024

From start to finish the dealership makes things easy. It is a well oiled machine. More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Honda of Valley Stream responded

We're delighted to hear that your experience with our dealership was smooth and efficient from start to finish. We strive to make every step of the process as easy as possible for our customers. Thank you for your kind words, and we look forward to continuing to serve you!

August 26, 2024

This was my second Honda accord they provided me with the perfect car at the fairest price. The staff is kind and well trained More

by mpr5879
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Honda of Valley Stream responded

Thank you for choosing us again for your second Honda Accord! We're thrilled to hear that you found the perfect car at a fair price and that our kind and well-trained staff made the experience enjoyable. We appreciate your continued trust and look forward to serving you in the future!

August 26, 2024

This dealership and service center is good. The staff is helpful and knowledgeable. Thank you More

by ASHLEYESTRADA225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're pleased to hear that you had a positive experience with our dealership and service center. Our staff takes pride in being helpful and knowledgeable, and we're glad we could assist you. We appreciate your feedback and look forward to serving you again!

August 26, 2024

Setting up a service appointment is quite a bit of a hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time More

by rgdeen0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Honda of Valley Stream responded

We are grateful for you taking the time to let us know about your experience with us. Please rest assured that we will speak with our mechanics to have them make sure to secure the clips better moving forward. We do look forward to serving you again in the future.

August 25, 2024

All around great service. Service providers were super friendly and helpful. Waiting area was spacious with a good selection of coffee and snacks. Definitely will come back fo More

by amanda.aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that your experience with our service team was positive and efficient. It's fantastic to know that our friendly and helpful staff made a difference during your visit. We appreciate your recommendation and look forward to assisting you with any future automotive needs, whether it's finding a new vehicle or keeping your current one in top shape.

August 24, 2024

Honesty and integrity matters most in this business. Also, it's nice to know that there are businesses that reward customer loyalty. More

by karl.ramsay
Recommend Dealer
Yes
Employees Worked With
Paul Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reimers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Honda of Valley Stream responded

We couldn’t agree more—honesty and integrity are the cornerstones of our business. We’re committed to building trust with our customers and are glad to hear that this has resonated with you. Rewarding customer loyalty is our way of showing appreciation for your continued support. Thank you for valuing what we strive to uphold every day.

August 23, 2024

Nice services but I considered that it is expensive. I could not authorized the repairs because of the price. More

by NATYLLANO09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad you found our services to be satisfactory. We strive to provide the best value for our customers and are competitively priced. Please feel free to reach out if you have any questions or need assistance.

August 23, 2024

Great service. Direct to the point. But the car oil level was very low.contrary to the inspection report. More

by tony_ocon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Honda of Valley Stream responded

Thank you for your feedback and for acknowledging the quality of our service. We apologize for the discrepancy with the oil level, and we take this concern very seriously. Your comments will be reviewed with our team to ensure that such issues are addressed promptly in the future. We appreciate your understanding and are committed to making sure your next visit meets all expectations.

August 23, 2024

It was pleasure to be hear. Great service and very satisfactory work is done. I am thankful to the staff and advisor. More

by riazulhai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Honda of Valley Stream responded

We're glad to know that your visit was a pleasure and that you were satisfied with the service and work provided. Your gratitude means a lot to us, and we'll be sure to pass along your thanks to our staff and advisor. We look forward to continuing to meet your expectations in the future.

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