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Honda of Valley Stream

Valley Stream, NY

4.6
3,340 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,340 reviews

May 21, 2024

Service was prompt and well explained. He explained what the codes were that appeared on my dashboard and how to best take care of it. More

by atodman2110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you received prompt service and that everything was well explained. It's important to us that our customers understand any issues with their vehicles and how to address them. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!

May 21, 2024

Marcel and his colleagues were fast, friendly and courteous. They presented several repairs with no pressure or urgency. The repairs I selected were finished quickly. More

by NAVIN.KALICHARAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Honda of Valley Stream responded

Thank you for your review! We're pleased to hear that Marcel and our staff provided fast, friendly, and courteous service. It's great to know that you appreciated their no-pressure approach in presenting repair options and that the selected repairs were completed quickly. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!

May 21, 2024

Great experience at this dealership. Everyone was patient and helpful with answering my questions during the process. More

by jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that you had a great time at our dealership and that everyone was patient and helpful in answering your questions. Your satisfaction is our top priority. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!

May 21, 2024

My first experience at Valley Stream Honda was great. Your staff is very professional and both courteous and friendly. The work done was great. Thank you all! More

by godknwsu2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco
May 22, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that our staff provided professional, courteous, and friendly service, and that the work met your expectations. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!

May 21, 2024

The service person was professional but did not answer some crucial questions. My front center air vent is not working, but the two side vents are. I was told that it would cost $180 to check after replac More

by frigidmars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Honda of Valley Stream responded

We would love to discuss this further with you, but are unable to look you up in our systems with the name provided. Please reach out to us through private message with your full name so that we may contact you or reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

May 20, 2024

Service advisor was helpful and very efficient. I appreciated her attention to the service for my car. More

by sbaah40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our service advisor was helpful and efficient, and that you appreciated her attention to your car's service. Your satisfaction is important to us, and we're happy we could meet your expectations. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

May 20, 2024

It’s the best Honda thank you thank you I can send ol my family and friends? More

by BLANCAESTRADA7017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you had such a positive experience with us. We would be honored if you recommend us to your family and friends. If they have any questions or need assistance, we're here to help. Thank you for choosing us, and we look forward to welcoming your loved ones!

May 20, 2024

B Jones is pleasant helpful and considerate and answers any questions I may have and provides me with all options available. She is one of your valuable employee.Thankyou More

by NITZWAY200750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Briyanna has been pleasant, helpful, and considerate, providing you with all the information and options you need. We agree that she is a valuable member of our team. Your appreciation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

May 18, 2024

Great customer services as always always a pleasure coming to this service facility love it there More

by chaplinopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you always have a great experience with our customer service and enjoy coming to our service facility. Your satisfaction and continued support mean a lot to us. We look forward to serving you again soon!

May 18, 2024

It was an oil change, decently fast with a sense of urgency for me to go on about my day. While there took time to get my online shopping and when I know it was called that it was done... thank Brandon More

by Ace305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your oil change was done quickly and efficiently, allowing you to go about your day. It's great to know that you were able to get some online shopping done while you waited. We'll be sure to pass on your thanks to Brandon. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again! 😊

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