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Honda of Valley Stream

Valley Stream, NY

4.6
3,618 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,618 reviews

June 29, 2023

Clara Torres is a first-class, top-notch professional. She clarified the issues concerning our car, explained what needed to be done and after the work was done, had someone show us the results. She i More

by MLBIRD34
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster - Five stars. Helpful, listened, replied fully to our questions,
Jun 29, 2023 -

Honda of Valley Stream responded

What a great review. Clara deserves every compliment in this. We appreciate you taking the time to leave them. Please reach out if you need anything from us. We hope to see you again.

June 29, 2023

Everyone is friendly My car was checked I was satisfied with the results , Overall great place to have your car checked, More

by BETTIEBOWEN33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda of Valley Stream responded

Bettie - thank you for the amazing review. We are so pleased that you chose us. Please let us know if there is anything additional we can do for you before the next time we see you.

June 29, 2023

Four hour tire replacement only for maintenance light & low tire pressure signal to turn on once I left the service center. More

by thevalereloveaffair
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

June 29, 2023

Very nice, very professional, very comfortable. Everything very like. All staff very nice. Thank you very much!!!!!!!! More

by aoleshchuk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Jun 29, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review and the time you took to leave it. We work hard to surpass everyone's expectations everyday. We hope to see you again.

June 28, 2023

Appear to be very well organized. Cater to waiting customers and gave good information. Improvement could be with time of completion. I was informed that vehicle would be complet More

by franky1boy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Honda of Valley Stream responded

Thank you for the great review. We are so pleased you enjoyed your time with us. We are steadily working to improve our timing. We hope to see you again.

June 28, 2023

From Rabi Khan in sales to Daniel Sanchez in service! amazing customer service! Fast and efficient service no complaints! More

by hioannidis64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jun 28, 2023 -

Honda of Valley Stream responded

Thank you for recognizing Rabi and Daniel. They work very hard for our customers. We look forward to working with you again.

June 28, 2023

Had concerns about some vibration at the front end. I mentioned it to her, but it was not inspected since it was not on my sheet. My vehicle still has the problem. Not satisfied. More

by CHARRISON11207
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clara Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

June 28, 2023

My experience wasn't a good one , i didn't appreciate the fact that i was charged $37 for an inspection that i was told came with the life of the car. More

by kcreighton384
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dont know the employee.
Jun 29, 2023 -

Honda of Valley Stream responded

We feel like there is a misunderstanding. It is stated in our paperwork that is signed during the service of a vehicle that if a vehicle fails inspection then it is the client's responsibility to take care of the payment for the NY inspection. The NYSI failed in this case due to the windows being tinted which is illegal in New York State. If you have further concerns, feel free to reach out to discuss them at 516-812-5302.

June 28, 2023

Great service. My van was taken good care of. My advisor was respectful and smoothly handled any concerns I had. I would definitely continue to bring my van here fo More

by fastseaturtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review - we appreciate the time you took to leave it. Please reach out if you need anything.

June 27, 2023

They fixed F&R brakes perfect, I asked them to check the battery since it’s been stuttering & I don’t think they did More

by jmullings21
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
Jul 10, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

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