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Honda of Valley Stream

Valley Stream, NY

4.6
4,177 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,177 reviews

February 20, 2024

Clara was informative and clear on the whole process. She answered all my questions. I had no issues with my service. More

by Palasits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Clara provided you with informative and clear service, answering all your questions. It's great to know that you had a seamless experience with no issues during your service. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Clara was very professional and informative. The wait was a little long but my issue was resolved. More

by RODRIGUEZ1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're glad to hear that Clara provided you with professional and informative service, and that your issue was resolved. We appreciate your feedback regarding the wait time, and we'll use it to improve our services. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

The place is clean, service advisor is very knowledgeable and very straigh forward. Didnt wait too long in the line More

by jsrosendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you found the place clean, the service advisor knowledgeable, and the process straightforward. Efficient service and a knowledgeable team are important to us, and we're glad you had a positive experience. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

I had appointment at 10:15am, waited 3hours for oil change and tire rotation. After being told car was ready waited another 20 minutes for car mechanic was still putting oil in engine. Service person More

by mrb2766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

February 20, 2024

Very nice , service fast, I take less time than the time provided to me keep up More

by DADYAUGUSTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a very nice and fast service experience, taking less time than expected. Efficient and timely service is a priority for us, and we appreciate your positive feedback. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Briyanna was my service provider and was very friendly on the day of my appointment. My oil change was reasonably priced and took about an hour or so. Afterwards Will helped me look at a few options for pur More

by swells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Briyanna provided you with friendly service during your appointment, and you found the oil change to be reasonably priced and efficient. Additionally, it's great that Will assisted you in exploring options for purchasing a new vehicle and trading in your current one. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 19, 2024

Alex Marcel was truly an amazing advisor and professional. He is great. He represents Honda well More

by VONNIE824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Alex Marcel provided you with amazing and professional service as your advisor. We appreciate your positive feedback, and we're glad that he represented Honda well. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 19, 2024

The wait was a little too long. Mr. Martinez was very professional and polite. Good man. More

by grannie1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Honda of Valley Stream responded

We appreciate your feedback, and we're glad to hear that Mr. Martinez was very professional and polite during your visit. However, we apologize for the longer wait time, and we'll use this information to improve our services. If you have any specific concerns or if there's anything we can do to enhance your experience in the future, please feel free to let us know. Thank you for choosing us, and we hope to serve you better on your next visit.

February 17, 2024

Anthony was absolutely amazing! ! He was so friendly and I didn’t feel like I was talking to a “salesman”. He made this whole experience amazing. More

by LBP28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Anthony provided you with an amazing experience and that his friendly approach made you feel comfortable. Building a connection with customers is important, and we're glad that he went above and beyond to make your experience positive. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your positive feedback!

February 16, 2024

When I went to get recall service, service advisor Mark Skawinsky's service was excellent. Even though I don't have much experience with service centers, he explained the condition of my car well and kindl More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your excellent experience with Mark! Providing clear explanations and ensuring your comfort during the service is important to us, and we're glad Mark went above and beyond to assist you. It's great to know that you'll be looking for him on your next visit. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your positive feedback!

Feb 19, 2024 -

kenny responded

Thank you!

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