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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,177 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,177 reviews

March 20, 2024

I had a great experience with the dealership. The process of giving my car and getting seen by an associate was quick and easy. Which was very surprising to me, I’ve been to other dealership shop More

by henryfromero94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience at our dealership! Providing quick and efficient service is always our goal, and we're glad Mr. Marcel was able to assist you promptly and professionally. Thank you for recommending us, and if you have any further questions or need assistance in the future, don't hesitate to reach out.

March 20, 2024

Mark was amazing. We made plans to do future maintenance as per his suggestion. Looking forward to having the work done at Valley Stream. More

by MEFRANZESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Skawinski
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Mar 20, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mark provided you with amazing service and made helpful suggestions for future maintenance. We appreciate your trust in us, and we're looking forward to serving you again at Valley Stream. Thank you for your support, and we're here whenever you need us!

March 20, 2024

People are knowledgeable, courteous, and show genuine interest any query I might have.. if I ask for a more immediate appointment, the rep will accommodate me. More

by kerneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Honda of Valley Stream responded

We're glad to hear that you've had such positive experiences with our team! Our goal is always to provide knowledgeable and courteous service, and we're happy to accommodate your needs whenever possible. If you have any further questions or need assistance, please don't hesitate to reach out.

March 19, 2024

They worked with me and gave proper recommendations in my car repairs. They had the mechanic tell me personally all problems I could encounter if I didn’t do the repairs. More

by RAMONC59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Honda of Valley Stream responded

We're pleased to hear that our team provided you with proper recommendations and took the time to explain the potential issues with your car repairs. Transparency and clear communication are essential to us, and we're glad that you had a positive experience. Thank you for choosing our dealership, and we hope to continue serving you in the future!

March 19, 2024

Service was good but some service items that were recommended seemed premature. Will review them and decide wisely. More

by Deek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Honda of Valley Stream responded

We appreciate your feedback regarding your recent service experience. Our aim is to provide thorough and honest recommendations to ensure the optimal performance and longevity of your vehicle. We understand your concern and encourage you to review the recommended service items carefully. If you have any questions or need further clarification, please don't hesitate to reach out to us. Thank you for choosing our service center, and we look forward to assisting you with any future automotive needs.

March 19, 2024

Mark was thorough in his explanation and ensured the necessary priorities were handled. The department ordered a Lyft car to transport me to the LIRR. More

by BBETTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Honda of Valley Stream responded

We're glad to hear that Mark provided you with thorough explanations and ensured that your priorities were addressed. Our commitment to excellent service extends beyond the dealership, as evidenced by arranging a Lyft car for your convenience. Thank you for choosing us, and we look forward to serving you again in the future!

March 19, 2024

Customer service was very pleasant…I was helped right away…it was pleasant experience overall…thank you More

by harmann0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a pleasant experience with our customer service team and that you were assisted promptly. Providing excellent service is our priority, and we're glad we could meet your expectations. Thank you for your kind words, and we look forward to serving you again in the future!

March 19, 2024

They are slow and get no loaners. Never going there again. Didn’t have a car for 3 days and they still wouldn’t give me a loaner More

by CHRISTIANILLESCAS1589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Lancaster JR
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Apr 08, 2024 -

Honda of Valley Stream responded

We are sorry that your visit with us was less than satisfactory. We have been doing an unprecedented number of recalls recently. Therefore, our wait times have been longer than usual, and we are having a shortage of loaners due to demand. We are currently reviewing our process and hiring additional staff to accommodate. Please feel free to reach out to our service manager for more information. Willie Meija: 516-812-5302

March 19, 2024

The office lady was friendly. But but but …… They were very unfriendly in the process of receiving the car at the entrance and giving it to me after the maintenance was complete More

by xios1682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Honda of Valley Stream responded

We are pleased that Clara was able to greet you with a friendly disposition and be helpful. We are so sorry that our car jockey team did not do the same. Occasionally when it is very busy they get focused on being time efficient and getting the customers in for service. We take your comments seriously and will address the concern. Let us know if we can be of any more assistance. Until we see you again, please be safe and take care!

March 19, 2024

The dealership was well organized and answered any questions I had they attended to all my needs More

by SUNNYBOY127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you found our dealership well-organized and that we were able to address all your questions and needs. Customer satisfaction is our top priority, and we're glad we could assist you effectively. Thank you for choosing us, and we look forward to serving you again in the future!

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