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Honda of Valley Stream

Valley Stream, NY

4.6
3,606 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,606 reviews

September 11, 2023

Excellent service. Very knowledgeable staff and very professional. Take their time to Explain issues to you to make sure you understand the work being done on your ve More

by scshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Honda of Valley Stream responded

Thank you for choosing our service department for your vehicle needs. We appreciate your business and kind words. Please reach out if you need any further assistance. We hope to see you again.

September 08, 2023

They are a very professional staff. Very nice people. But still did not find my vehicle problem. I guess I have to go to a third party shop. More

by cruzb2010
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Balza, Daniel Sanchez
Sep 11, 2023 -

Honda of Valley Stream responded

Thank you for the review. We appreciate your business and time. We hope to see you again in the future.

September 08, 2023

I was waiting for 4 hours for an oil change when I was told 2 hours. I got there at 2pm and at 5:57 and representative asked me if I was okay. I said yes and he told me they were about to close in 3 minut More

by NATHALIAMCCARTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
Oct 24, 2023 -

Honda of Valley Stream responded

It was a pleasure speaking with you about this issue. Again, we apologize for your less than satisfactory visit with us. We are working hard to make sure that moving forward this does not happen again.

September 06, 2023

Great experience. Great customer service. Was kept informed thru out the process and vehicle was ready before the original ETA! More

by ray b
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry helped me and was great! 5 stars!
Sep 07, 2023 -

Honda of Valley Stream responded

We appreciate the 5-star review and your business. We know you have choices in where you service your vehicle and are so pleased you chose us. Please let us know if you need anything else and come see us again.

September 06, 2023

I find it to be a great dealership. Everyone I met was very cooperative and friendly. More

by jahbpraise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Sep 07, 2023 -

Honda of Valley Stream responded

Thank you for the kind words and 5-stars. We look forward to working with you again.

September 06, 2023

They were a pleasure to deal with. Very efficient and explained everything to me. Thanks. More

by DSaperman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Sep 07, 2023 -

Honda of Valley Stream responded

Thank you for the kind words and 5-star review. We look forward to working with you again.

September 06, 2023

Professional kind and fast. Got the work I needed done plus took care of some recalls in a timely manner. Thank you. More

by edubzz789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Sep 07, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We appreciate the time you spent leaving it and hope to see you again.

September 06, 2023

So I had maintenance service (oil change and tires rotated) I have ‘the Honda pass but I received a coupon for me to have my car washed as getting the car wash is part of the car pass. Will get it don More

by Udianau6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Sep 07, 2023 -

Honda of Valley Stream responded

Thank you for the 4-star rating. We appreciate you choosing us. Please reach out if there is anything more we can do to assist you. We look forward to seeing you again.

September 06, 2023

Chris the technician did a great job servicing my vehicle. I always love going to this service center! More

by anjelicasingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Honda of Valley Stream responded

We appreciate your business and time. Thank you for recognizing Chris. We hope to see you again.

September 06, 2023

Very slow you have to wait to long for service for oil change you have to wait 3 hours are more More

by JOHNNYHOLNESS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate it. We are always working very hard to improve our service times. We hope you will come see us again.

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