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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,179 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,179 reviews

April 03, 2024

Jesscia truly made my experience a pleasure. She made sure she answered all my questions, I felt confident about my purchase at the timing of signing. More

by diamonddejesus97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Jessica provided you with such an excellent experience! Ensuring that all your questions were answered and that you felt confident throughout the purchase process is our top priority. Thank you for choosing us, and please don't hesitate to reach out if you need anything else in the future.

April 03, 2024

When I called to check the amount of time that it would take to have my oil changed, I was told 45 to 60 minutes. Actual time 2 hours and forty minutes. More

by JBSTJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We apologize for the inconvenience and the discrepancy in the estimated time versus the actual time it took to complete your oil change. We strive to provide accurate estimates and timely service to all our customers. Your feedback is valuable to us, and we will use it to improve our processes and ensure a better experience for you and others in the future. Thank you for bringing this to our attention.

April 03, 2024

Excellent service received from Marcel of Honda in Valley Stream . Definitely come again for future services. More

by KENNETHCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had an excellent service experience with Marcel at Honda of Valley Stream. Providing top-notch service to our customers is always our goal, and we're pleased to know that Marcel delivered on that. Thank you for your kind words, and we look forward to serving you again for any future automotive needs.

April 03, 2024

Great Customer Service. Very friendly environment. The store was clean however the wait time was longer than usual More

by abaez0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you received great customer service in a friendly environment during your visit. Our team works hard to ensure a positive experience for all our customers. We apologize for any inconvenience caused by the longer wait time than usual. We're continuously striving to improve our efficiency, and we appreciate your understanding and patience. Thank you for choosing us, and we look forward to serving you again in the future.

April 02, 2024

From start to finish Kevin was Great! Was in the service area waiting for my car for less than 1 hour. Kudos to Kevin and the Valley Stream Honda Service Team. More

by jjmalloy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Kevin provided you with great service! Efficiency and professionalism are key priorities for us, and we're glad that your experience in the service area was completed in less than an hour. We'll be sure to pass along your kudos to Kevin and the rest of our Service Team. Thank you for your positive feedback, and we appreciate your support. If you have any further needs or questions in the future, feel free to reach out.

April 02, 2024

Everything was fine except longer than I expected I was getting oil and filter change and overall inspection More

by SPOROPHYTE1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We apologize for the longer wait than expected during your oil and filter change and overall inspection. Your time is valuable, and we strive to complete services in a timely manner. We appreciate your feedback and will work to improve our efficiency to ensure a smoother experience for you in the future. Thank you for choosing our service center, and we hope to serve you better next time.

April 02, 2024

Service and employees were all wonderful! Everyone was helpful and answered all of my questions. More

by MYIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with our service and team! Providing excellent customer service and addressing all your questions is our top priority, and we're glad we could meet your expectations. Thank you for choosing us, and please don't hesitate to reach out if you need anything else in the future. We look forward to serving you again!

April 02, 2024

Nataly and Gabe were amazing! They really helped me out, they were attentive and communicated well couldn’t be more thankful! More

by MARILYN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Nataly and Gabe provided you with amazing assistance and communication during your visit. At our dealership, we strive to ensure that every customer receives top-notch service, and we're thrilled that they were able to meet your needs. Thank you for sharing your positive experience, and please don't hesitate to reach out if you need anything else in the future.

April 02, 2024

Miss Torres is very welcoming and has a lovely personality. She’s a great asset to your company! More

by cromartieshawn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

Thank you for your kind words about Miss Torres. We are delighted to hear that she provided you with excellent service and made your experience enjoyable. We truly value her dedication and commitment to ensuring our customers feel welcomed and taken care of. Miss Torres is indeed a valuable member of our team, and we appreciate your recognition of her efforts. We look forward to serving you again in the future.

April 02, 2024

Honda if valley stream was great. Especially Clara who went above and beyond to help me!! Thank you for the speedy excellent service More

by chrislynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience at Honda of Valley Stream, and we'll be sure to pass along your appreciation to Clara for her exceptional assistance. Providing speedy and excellent service is always our goal, and we're glad Clara went above and beyond to help you. Thank you for choosing us, and please let us know if there's anything else we can assist you with in the future!

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