Hollywood Chrysler Jeep

Incredible work and service in a timely manner! Incredible work and service in a timely manner! Would definitely recommend to others! Incredible work and service in a timely manner! Would definitely recommend to others! More

My vehicle was there well over my expectations. The communication was terrible at first but it vehicle did get better. The communication was terrible at first but it vehicle did get better. More

Bad costumer service that I have received, bad communication, I will never return to that service again communication, I will never return to that service again More

Brought jeep in to get all 5 locks rekeyed and they took 2 months to return and only rekeyed 2 locks and missed doing the other 3 locks. Jeep back at shop and no true apology 2 months to return and only rekeyed 2 locks and missed doing the other 3 locks. Jeep back at shop and no true apology More

When I visited the dealer I met a young man by the name of Jodan he was very polite , he took his time to help me and my husband, I'm happy he was to one I came across that day he his a keeper. of Jodan he was very polite , he took his time to help me and my husband, I'm happy he was to one I came across that day he his a keeper. More

My husband and I have purchased five cars from Holly wood Chrysler and Rob Lambin over the years… multiple SRT chargers, challengers and my current truck, we love dodge cars and consider ourselves loyalist b Chrysler and Rob Lambin over the years… multiple SRT chargers, challengers and my current truck, we love dodge cars and consider ourselves loyalist but ever since the last service manager Rick passed away the level of service has gone down, Rick treated his clients like family and went above and beyond to earn and keep our business . I was told on a previous visit that I did not have any oil changes left on my extended warranty package and was told I needed to pay for an oil change… which I did. Months later I come in for an oil change and see the same representative who attempted to have me buy an oil change package tell me I still had oil changes left then asked me with a confused look why did I pay the last time as if she wasn’t the person that told me I had to pay lol. The warranty that comes with these cars doesn’t compare to many other car brands in the same price point such as Lexus or BMW but we continue to buy and support the dealership because we felt we had the support and didn’t mind paying out of pocket, without good service and trained professionals that do not act like their clients are not a priority what is the point of continuing to buy from here… I planned on purchasing a new car January since my truck is almost paid off and now for the first I’m considering more reliable options with better service besides Chrsyler,Jeep, dodge. More

Extremely poor communication and follow though. Disappointed in the entire repair process. It took 3 weeks to complete a warranty repair and throughout the repair process I was unable to speak to m Disappointed in the entire repair process. It took 3 weeks to complete a warranty repair and throughout the repair process I was unable to speak to my service advisor ( not once) and the service manager never returned my three phone messages. Ultimately I was able to get my jeep repaired but the dealership made it painful from the get go. More

Caylie has been very helpful. She always did an outstanding job each time I needed service for my car. She highly recommended! She always did an outstanding job each time I needed service for my car. She highly recommended! More

Always courteous service and quick, coffee and clean facilities. Although there was no water but happy for the service facilities. Although there was no water but happy for the service More

Take the time out to listen to the customers and make sure the customers are satisfied with the service sure the customers are satisfied with the service More