That was definitely the WORST EXPERIENCE in my entire
life! My car was not fixed, plus they scratched it. I waiting for a whole week to have an answer while I had another car rental I was paying out of p
life! My car was not fixed, plus they scratched it. I waiting for a whole week to have an answer while I had another car rental I was paying out of pocket, that Dude Bruno was lying to my facade till I found out my car was still sitting in the lot getting roasted.
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by valcin75
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2026 -
Hollywood Chrysler Jeep responded
We're truly sorry to hear about your experience with us. We apologize for the delay and the condition of your vehicle. Please email us at social@hollywoodcj.com with your contact information so our management can reach out to you directly. We are committed to improving our service and ensuring a better experience in the future.
Every time I get my car back, its returned back to me
dirty inside. Oil stains/greasy.
dirty inside. Oil stains/greasy.
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by marien0306
Verified Customer
Verified Customer
Other Employees Tagged:
Bruno Caldas
Oct 06, 2026 -
Hollywood Chrysler Jeep responded
Marien, thank you for bringing this to our attention. Please feel free to email us at social@hollywoodcj.com with your contact information and our manager will reach out to you. We are dedicated to providing reliable and quality service.
The dealership completed the repair and the vehicle is
functioning well. Bruno will ne a good customer service manager
functioning well. Bruno will ne a good customer service manager
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by NKLEINMA
Verified Customer
Verified Customer
Other Employees Tagged:
Bruno Caldas
Oct 05, 2026 -
Hollywood Chrysler Jeep responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Allison and Bruno took great care of me!
It was an easy and seamless communication with the service department. I had their cell phones so we could text.
It was an easy and seamless communication with the service department. I had their cell phones so we could text.
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by jessica@twoparrot.com
Verified Customer
Verified Customer
Other Employees Tagged:
Bruno Caldas
Oct 05, 2026 -
Hollywood Chrysler Jeep responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
They always try very hard to help and get everything done
quickly and efficiently They always do their best
quickly and efficiently They always do their best
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by eugenefershteyn
Verified Customer
Verified Customer
Other Employees Tagged:
Bruno Caldas
Oct 05, 2026 -
Hollywood Chrysler Jeep responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
My previous visit in service with Steve was terrible.
But Allison followed up, got me in to see Bruno, and they were able to get the problem resolved. I'm very thankful to have had Allison and Bruno take
But Allison followed up, got me in to see Bruno, and they were able to get the problem resolved. I'm very thankful to have had Allison and Bruno take care of my Jeep.
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by Mike&Mary
Verified Customer
Verified Customer
Other Employees Tagged:
Bruno Caldas
Oct 02, 2026 -
Hollywood Chrysler Jeep responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Excelent service, good attention, professional, best
team, great place, clean, good information , fast service, guaranteed
team, great place, clean, good information , fast service, guaranteed
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by marcovidald
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2026 -
Hollywood Chrysler Jeep responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Excellent service team.
Bruno was very helpful and made sure everything was taken care of. Car service was great and done in a timely manner.
Bruno was very helpful and made sure everything was taken care of. Car service was great and done in a timely manner.
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by kosar.rachel
Verified Customer
Verified Customer
Other Employees Tagged:
Bruno Caldas
Sep 29, 2026 -
Hollywood Chrysler Jeep responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Has been wonderful from the sales team to service shop .
Bruno was very helpful and knowledgeable
Bruno was very helpful and knowledgeable
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by DANIEL.GONZALEZ20
Verified Customer
Verified Customer
Other Employees Tagged:
Bruno Caldas
Sep 29, 2026 -
Hollywood Chrysler Jeep responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Bruno is prompt in getting back with estimates and always
professional. Got me my car back fast
professional. Got me my car back fast
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by fd
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2026 -
Hollywood Chrysler Jeep responded
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!